Customer Reviews of Nick Abraham Buick GMC
Review type:
2025 GMC Terrain
Air Leaking from Tire
by Alli468 on 04/28/2025I had a slow leak in one of my tires. I was scheduled the same day I called and the service from checking in to leaving was excellent. Friendly and welcoming during check in. I was kept updated throughout my time there. And check out… was so easy not to mention the friendliness of the staff. I trust Nick Abraham with my car. I know I’ll have an honest assessment of any issues I may have.Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team at Nick Abraham Buick GMC. It's great to know that the service, from check-in to check-out, met your expectations. We appreciate your trust in us and look forward to helping you with your vehicle again in the future. Safe travels! Sincerely, Wendell Brown General Manager 440-366-6446
Horrible service
by Kristine on 04/28/2025Horrible the first time when I was getting warranty work done they gave me someone else’s keys.Thank you for your feedback, Kristine. I understand your concerns regarding your experience at Nick Abraham Buick GMC. We take situations like this seriously and appreciate you bringing it to our attention. I would like to hear more about your experience and discuss this with you further. Please feel free to contact me directly. Sincerely, Wendell Brown General Manager 440-366-6446
2025 GMC Terrain
by Bob Athey on 03/19/2025Could not have asked for a better buying experience. Everything was made simple. Everything was as agreed and the vehicle was cleaned perfectly...ready for delivery. Would recommend this dealership to anyone. Their communication was… outstanding!Thank you for your wonderful review! We're thrilled to hear that you had such a positive buying experience at Nick Abraham Buick GMC. It's great to know that everything was simple and as agreed upon, and that the vehicle was ready for you. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Wendell Brown General Manager 440-366-6446
Envision
by DJJan8* on 11/19/2024updated 12/03/2024We had an awesome experience. Everyone was so friendly and helpful in choosing a vehicle from the moment we walked in. Even the sales team that wasn’t working with us kept us busy and informed on all the vehicles. Will go back for sure and… would recommend this dealership to all our friends and family.Thank you so much for your kind words! We’re thrilled to hear you had an awesome experience at Nick Abraham Buick GMC. Our team works hard to ensure our customers feel welcomed and informed, and it’s wonderful to know we achieved that for you. We look forward to seeing you again and appreciate your recommendation to friends and family! Sincerely, Wendell Brown General Manager 440-366-6446
Sales
by michael on 10/14/2024updated 10/21/2024Excellent service and quickThank you for your wonderful review! I'm thrilled to hear that you received excellent service and that your experience with us at Nick Abraham Buick GMC was quick. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Wendell Brown General Manager 440-366-6446
Buick Envision
by ptc161616 on 10/19/2024Mike and his staff were amazing… made the car buying experience simple and easyThank you! We truly appreciate your kind words and are thrilled to hear that our team at Nick Abraham Buick GMC made your car buying experience simple and easy. We look forward to seeing you again soon! Sincerely, Wendell Brown General Manager 440-366-6446
Hello, we're happy you found our staff to be so supportive during your experience here at Nick Abraham Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
Did a stupid and they fixed it right away.
by tinaroosa on 04/05/2023The ride service you offer to assist when we don't have our vehicles is priceless. The work was done quickly and efficiently, and it didn't break my wallet. The staff was friendly and courteous, and it feels like home every time I visit.… I am so very glad that I went to your showroom to purchase my 2014 GMC Terrain, and I wouldn't trust anyone else to work on it. Fan-damn-tastic job all the way around!It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Nick Abraham Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Team at Nick Abraham Buick GMC
Don’t waste your time.
by Benjamin Robinson on 11/11/2022DON’T BOTHER! They did absolutely nothing to earn my business. Completely unwilling to work with me on a deal. “The Desk” shut me down hard. Wants to charge a premium for their car because the market is hot, but when it comes to my trade… the markets not so hot anymore. You can’t have it both ways. I have more in my car than it’s worth so I’ll have to put negative, but when they have more in theirs than it’s worth we gotta pay more so they can make a profit.. No thanks stealership.. Not to mention the my salesman got passive aggressive over texts when I brought up all my concerns! It also took an email and multiple texts just to get the passive aggressive response I got over my offer.Hi Benjamin, we regret to hear that you had this experience with us. Please reach out to our General Manager, Wendell Brown at (440) 213-4368 so he may assist you in moving forward towards a resolution. Take care!
Thankful
by Barbara on 12/17/2019I was not able to amend my original review but would like to post update, after having an initial bad experience the dealership reached out to us and we spoke with the general Manager. He apologized and let us know the view of one salesman… is not the view of the whole dealership. We took the hour driver back up and our new sales man was really great. We picked out the car we wanted and my husband if very happy with his choice. Love driving the vehicle we bought. Thanks again to the dealership for reaching out and making things right. Good to know that you care about the customers and people coming to your dealership!Hello Barbara! We are happy to see that we were able to turn your experience around! Please let us know if there is anything else that we can assist you with in the future. All the best, The Abraham Buick GMC Inc Team
I dont know how they sell any cars.
by Barbara on 11/19/2019We were interested in purchasing a vehicle. The desperation for a sale was apparent the minute we walked on the lot. The vehicle we were interested in was not good and not worth the money and the sales man eager not to lose out on the sale… pushed us in a different direction. This I actually didn't mind, he is a sales guy but the arrogant way he approached selling rubbed me the wrong way. We continued to listen to his options even though they probably would not work for us. I should have listened to my gut instinct to leave right away. After being there for many, many hours I can tell you that we were insulted like maybe about 9 or 10 times. Intimidation will never work for me for buying a car. The arrogance and pushy way the salesmen went about things really put me off on ever buying a car from here. I am not sure how you sell cars to anyone with this approach. We will eventually buy a car maybe not this month but definitely in the next 3-4 months. Your vision at this dealership is so short sighted I would be questioning your sales motives. I think you also need to train your sales staff how to relate to people and their needs instead of viewing them as dollar signs. Absolutely disgusted with this dealership.On behalf of Abraham Buick GMC Inc, we would like to express our appreciation for the time you took to share your experience. It appears that an encounter you had with a member of our sales staff does not reflect our standards of customer service. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact us directly. Sincerely, The Abraham Buick GMC Inc Team
Great dealership
by Renee_Koe on 04/14/2017updated 04/25/2017We have been customers of Abraham Buick for a few years now. Everyone, from sales to service, is friendly and knowledgeable. It's a pleasure to do business there.2017 Encore
by Jwsidd43 on 04/10/2017My salesperson Bob Mis was excellent and the 2017 Encore is an outstanding product. This is the second Encore I have leased at the Abraham dealership.Go to the Cadillac Pros with Its Symptoms
by born3rd on 01/13/2017Russell Long and his Cadillac-specialist mechanic approach a multi-systems problem that makes no sense with logic vs. a long line of parts' replacement. We have benefited from their approach and vast experience, and shall again with a… rare pleasure when vehicle repairs are required by true professionals. Thank you, men!Strong service department
by Rcs67Rcs on 07/02/2016Just a simple service call, but the fastest service I ever had. Great service, friendly staff. They are great.Very Happy
by bobinAvon on 03/23/2016Had vehicle in stock that i wanted, The best price by thousands over other dealer, that told me" the numbers don't lie" Delivered to my home ! Very convenient ! Thank you Wendall Mike And Bobgreat effort
by ezhutcher on 05/07/2013updated 06/01/2025They staff went way out of their way to find the exact car we wanted.Ignored after the sale
by Zathras9 on 12/01/2013updated 06/01/2025All sales people are nice before the sale. It's after that you see the truer colors. The vehicle I bought was totaled in an accident and I needed information from Sunnyside as I fight the insurance company. After countless calls and 70 mile… round trips to look them in the eye all I have to show for the effort is their sympathetic talk and promises to follow through. That they didn't means they lied right to my face They've treated my complaints to them in the same manner, talked nice but nothing tangible. They got my money and they could care less now. I'll NOT make the same mistake twice! Don't buy from this dealership group unless you enjoy being jerked around!!
We are proud to be your local Buick GMC dealer and meet your service, new car sales and used car sales needs! We have all of the latest GMC trucks, Buick GMC cars, Buick GMC SUVs, Crossovers and Hybrids, from the tough GMC Seirra1500, 2500, 3500 and Sierra Denali trucks to our full car line, including Buick Verano, Regal, LaCrosse, plus an SUV/Crossover to fit every need, including the Buick Encore and Enclave, GMC Terrain, Acadia, Yukon and Yukon Denali. We also have many used and certified pre-owned vehicles to meet every budget. Owners appreciate working with the factory-trained, certified expert technicians in our friendly, fast and reliable full service garage for all of their maintenance and repair needs, including oil changes, tire rotations, new and replacement tire sales (we offer many major tire brands including Goodyear, Continental Tire and Michelin), brake service, batteries, tune ups, radiator, engine and electrical repairs and of course, any warranty work you may need
- Complimentary Coffee
- Complimentary Car Wash
- Television
- Vending Machines
- Collision Repair/Body Shop
Thank you for your wonderful review! We're thrilled to hear that you had such a positive buying experience at Nick Abraham Buick GMC. It's great to know that everything was simple and as agreed upon, and that the vehicle was ready for you. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Wendell Brown General Manager 440-366-6446
by Nick Abraham Buick GMC on 03/21/2025