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Nick Abraham Buick GMC


1111 E Broad St, Elyria, OH 44035 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (3) No (0)
Service Rating
Recommend:
Yes (2) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
I dont know how they sell any cars.
Written by Barbara on 11/19/2019

We were interested in purchasing a vehicle. The desperation for a sale was apparent the minute we walked on the lot. The vehicle we were interested in was not good and not worth the money and the sales man eager not to lose out on the sale pushed us in a different direction. This I actually didn't mind, he is a sales guy but the arrogant way he approached selling rubbed me the wrong way. We continued to listen to his options even though they probably would not work for us. I should have listened to my gut instinct to leave right away. After being there for many, many hours I can tell you that we were insulted like maybe about 9 or 10 times. Intimidation will never work for me for buying a car. The arrogance and pushy way the salesmen went about things really put me off on ever buying a car from here. I am not sure how you sell cars to anyone with this approach. We will eventually buy a car maybe not this month but definitely in the next 3-4 months. Your vision at this dealership is so short sighted I would be questioning your sales motives. I think you also need to train your sales staff how to relate to people and their needs instead of viewing them as dollar signs. Absolutely disgusted with this dealership.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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The Abraham Buick GMC Inc Team on 11/20/2019
Dealer Response
On behalf of Abraham Buick GMC Inc, we would like to express our appreciation for the time you took to share your experience. It appears that an encounter you had with a member of our sales staff does not reflect our standards of customer service. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact us directly. Sincerely, The Abraham Buick GMC Inc Team
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