Germain Lexus of Dublin
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Customer Reviews of Germain Lexus of Dublin
Review type:
Used ES 350 purchase
by Scott J on 04/06/2025
Had a great sales experience with the Germain Dublin location. All the sales people are very friendly, knowledgeable and easy to work with appreciated the tech overview before leaving the lot. Lots of features to my ES 350 so it was nice to… have somebody walk me through all of them
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The following reviews are more than two years old. They are not included in the overall rating.
257 reviews
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LX 570
by Lexus 570 on 11/04/2019Thank you to Mark Honick and the finance manager for helping to make a long distance purchase seem like we were sitting right there. Everyone was professional, polite and amazing throughout our entire experience, and our new (used) Lexus… LX 570 is even more amazing than we could have wished for. Thank you to the entire team for making us feel like family.This is why I keep coming back!
by Robin Berno on 11/02/2019If someone would have told me 20 years ago I could buy a car from my salesman as he sat at home in his recliner, I would have never believed it. I have been coming to Lexus for about 15 years and Earl has been my salesperson for every… vehicle I have purchased. I know what I want, he makes it happen and it is sitting there waiting for me to drive away when I arrive. Everyone is always so friendly and kind when I come. I know one day Earl will retire so whoever he passes us on to, you will have some big shoes to fill. Thank you Earl, thank you Lexus, for providing a product that doesn't need a test drive and for getting me in and out the door quickly and efficiently. Keep up the good work!Happy Purchase
by Shivangi And Krishna on 10/29/2019Walked in with the intent to buy 2019 Lexus but landed up buying 2020 Rx 350 L, which was the best decision me and my wife made. Thanks to William Ruffing and Clint Boyd. They were SUPER helpful to us.Great Experience
by Golfgal on 10/28/2019Germain Lexus did a wonderful job for us. We traded in an RX for a new RX and the experience was flawless and stress free.. We will always recommend this dealership as well as Lexus.A piece of cake
by Mark OMolesky on 10/24/2019Leasing my car was easy and efficient. It was done in three emails and two messages. Great, professional staff.Sales review
by UX 250 h on 10/22/2019Had a great experience. My sales rep Adam Costin was friendly and very professional. He knew his product. Not pushy at all.Leasing a car
by Hernando Ramos on 10/21/2019The sales personnel was very attentive, knowledgeable and explained very well all the different alternatives to weather leasing or buying was beneficial to me.Easy, efficient process.
by Easy on 10/20/2019Leasing a new Lexus took two emails and two text messages over 48 hours. Couldn’t be easier.First Lexus
by C Christopher Meyer on 10/19/2019I was beyond thrilled with my purchase. My wife loves her new vehicle and our children are just as excited. The buying experience with the team at Germain was one of, if not the best experience I have had to date. This dealership has a… different feel to it and I appreciated that. The staff was welcoming and I didn’t feel any pressure to buy unlike some that overwhelm you when merely looking at new vehicles. Will certainly visit Germain Lexus again for my next vehicle purchase.Love the car
by Milton Aaron on 10/13/2019Very courteous. A few issues but things were straightened out I had a lovely experience being there. Everyone treat me with respectOutstanding experience
by DBW on 10/12/2019Our buying experience was professional, quick, devoid of any pressure or hassle, and successful. They had the car we wanted at a fair price, and working with BJ was easy and stress free. Everyone at Germain has been very professional and… friendly. We've found our dealership for future purchases.Purchasing a new car
by My New Car on 10/08/2019I was blown away with my sales rep and totally enjoyed my experience.Excellent Experience
by Nick A on 10/08/2019Overall it was an outstanding buying experience. From the get go the sales team was nothing but helpful and made sure I had all the information I needed and asked for.Very professional & helpful service
by Jeanie A on 10/04/2019David Duncan was very professional and helpful with the purchase of the car. He was easy to deal with and not aggressive. I would buy another car from him. Clint was very knowledgeable as well. He explained the various programs and… answered any questions we had.A job well done.
by Rick Robinson on 10/03/2019Buying a car can be difficult, exasperating, or even threatening. Our first time experience with Germain Lexus was none of that. We’ve bought many Lexus elsewhere and we were happy with our salesman, Marvin Carter and all of the staff with… whom we had contact. The next time we’re in the market for yet another Lexus, we’ll be in touch..Great Experience
by Bruce Blackston on 09/29/2019Our car buying experience was excellent. Our salesman and the sales manager were very friendly and answered all of our questions. We plan on keeping this car for a while, but we will return to this dealership when we are in the market… again.First Class Service
by Tia Sum on 09/26/2019This is our fifth Lexus and the Germain team has always been top notch! This time my situation was tough but they came through for me... especially Roberto Vasquez and Adam Castin! Both took the time to ensure my experience was a good one… and both took great care of me! I am long time loyal Germain Lexus customer for sure!!RATING EXPERIENCE OF STAFF AND VEHICLE AT GERMAIN LEXUS
by Linda Campanizzi on 09/22/2019I recently was involved in an accident which totalled my 2017 ES 350 which had 17 payments remaining. Lexus Financial paid off my vehicle and I was in my new ES within a week. The service was excellent and I love my new red lexus. The… staff was very compassionate and went out their way to accommodate me. I give Germain top 10 for staff service and Lexus the same for vehicle excellence!The staff is very professional.
by ECJ on 09/04/2019I bought a certified used Lexus from this dealership and everyone from Bryan to John , Bj and Clint was personable and professional. I live out of town and they were very accommodating. I truly recommend this dealership!Great experience
by Larry on 09/04/2019We just leased our 6th Lexus and our experience with William at Germain was top notch. We recently moved to the Columbus area so this was our first experience with Germain and they did not disappoint. William was extremely helpful and… guided us through the process in a professional manner. He followed up on a timely basis as we were making our new car decision. Very pleased with the entire process.Germain is Lexus
by 12345 on 09/02/2019I traveled 400 miles for the Lexus vehicle I wanted, and Germain Lexus made me feel like I was part of the family!! Marvin Carter and John Wyatt went out of their way to remind me why Lexus IS who Lexus has always been, straight up class!!… I am already considering buying my 6th Lexus from Germain and yes it’s worth the drive.
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About our dealership
The next time you're in need of a new Lexus or service for your current ride, turn to Germain Lexus of Dublin, OH. As a part of the Germain Automotive Partnership, was have years of experience bringing high-quality automotive experiences to drivers from all over Greater Columbus and beyond, and we're proud of the reputation we've earned as a customer-focused dealership. Pay our Dublin, OH, Lexus dealership a visit at your next convenience, and start down the road to a better driving future.
Searching for a new Lexus? We have a wide selection at our Lexus dealership near Delaware, OH, and our staff will help you find the new Lexus that's perfect for you. Explore a new Lexus RX or NX for a sleek crossover that makes daily commutes and weekend journeys alike a breeze, or get behind the wheel of a powerful sedan like the Lexus IS or GS. You can also browse our inventory of pre-owned Lexus models, as well as L/Certified alternatives like the Lexus GX, CT and RC. Speak with our Lexus
What sets us apart
As a part of the Germain Automotive Partnership, we have years of experience bringing high-quality automotive experiences to drivers from all over Greater Columbus and beyond.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Scott, we're delighted to hear that you had a positive experience with our team at Germain Lexus of Dublin! Enjoy all those features, and don't hesitate to reach out if there is anything else we can assist you with!
by Germain Lexus of Dublin on 04/07/2025