Germain Honda of Dublin
Customer Reviews of Germain Honda of Dublin
Review type:
Dublin Honda Germain great place for buying a new car
Great experience!
by C Street on 02/02/2024I recently purchased a 2020 CR-V from Germain Honda with the assistance of Allison Webb. Ally was great to work with and made the buying process very simple and straightforward for both my purchase and my trade in. I would recommend her and… Germain to anyone in the market!Thanks for the 5-star review of your dealership experience! We're delighted Ally provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new CR-V! We wish you all the best in your upcoming journeys, from everyone at Germain Honda! Regards, Rich Newsome - General Manager
Car service
by Alan on 02/05/2024Prompt and professional service. Scott did an amazing job in helping me get my car serviced !Alan, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Scott handled your visit with great care. We hope to ensure the same circumstances at your next appointment. Regards, Rich Newsome - General Manager
Kevin Withers BBQ King
by Kevin Withers BBQ King on 02/01/2024The kindness and understanding of the service providersThanks for taking a moment to express your appreciation of our service department! We sincerely appreciate assisting you with your automotive needs, and we wish you the safest of travels until we see you at your next visit. Regards, Rich Newsome - General Manager
Reliable Ryan
by Jeanne Barrett on 01/28/2024I have been bringing my Hondas to Germain for many years. I’ve had 4 Hondas & for about 25 years. Ryan Kennedy is an absolute gem in the service department. Kevin Withers is terrific as well. I have a 2008 Odyssey van that still runs… extremely well. My sons drive it . I attribute its longevity to the consistently great service I’ve received from these two long term service advisors who are extremely good at their jobs. They are always consistent, courteous & reliable & help me stay on the road in my 2008 & 2019 vans. There are many things in life that are a hassle. Working with Ryan & Kevin is never a hassle & usually a pleasure. These guys have gone above & beyond for me many times over. I’m very grateful for them. I also had a hood painted at the body shop recently & they did great work for me.Thank you for letting us know of the consistently exceptional service Ryan and Kevin have provided for you over the years, Jeanne. We hope to continue this trend for many more years to come! Regards, Rich Newsome - General Manager
Great service, and pretty quick too!
by Happy customer on 01/24/2024I leased a car at this dealership for the first time a few weeks ago on a cold rainy day. Aaron Pape was my sales person and he was absolutely amazing! I’ve never had a pleasant experience buying cars before but Aaron completely changed my… attitude about buying cars. Not only did he insist on standing out in the horrible weather with me time and time again, but I told him I had to be done by a certain time and he made sure everything was wrapped up in plenty of time. I had a budget that I could not exceed and Aaron worked his magic to make sure I was happy with the results. He was amazing! I will definitely get another car from Aaron Pape in the future.We're so pleased you enjoyed an accommodating dealership experience guided by Aaron! Thank you for taking the time to review and commend his excellence. We wish you all the best in your future travels, from the entire team at Germain Honda! Regards, Rich Newsome - General Manager
David Myers was patient, professional and responsive
by Sam on 01/24/2024The experience at Germain was excellent from start to finish. David answered all of our questions, found the vehicle we were looking for and treated us fairly on the deal. This was our second purchase in the past year and a half from… David and Germain. Highly recommend.Hi, Sam! Thank you for honoring us with your business again. We're so pleased David continues to serve you well whenever you're in the market for something new. Congrats on the new ride, and best wishes for amazing travels, from everyone at Germain Honda! Regards, Rich Newsome - General Manager
Service
by J on 01/21/2024Amy Pickens did a great job of getting my service done and on time!J, thanks for taking the time to review your service experience! We're happy Amy got you safely back on the road in a timely manner. We hope you'll continue to choose Germain Honda for all your automotive needs! Regards, Rich Newsome - General Manager
Great Car Buying Experience
by ASalyer on 01/11/2024I have leased my last three vehicles from Germain Honda and my families’ Saleman - Christopher Glover since 2008! Chris is the best, very knowledgeable and always willing to get you the best deal. We appreciate his honesty and kindness.… Thanks again Chris!Thanks so much for your stellar review of Chris! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to make sure you had another smooth lease transaction. Congratulations! Best wishes for amazing travels, from everyone at Germain Honda! Regards, Rich Newsome - General Manager
Best customer service
by Sriram V on 01/10/2024Been happy a customer for 15 years. Kevin Wither is my “Go-to” person and he always assist me with a smile and best customer service. I highly recommend Germain HondaSriram, thank you for telling us why you like working with Kevin! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment. Regards, Rich Newsome - General Manager
HR-V
by Jennifer T on 01/08/2024Winslow Johnson did a great job of explaining the features of my HR- V and completing the transaction.Jennifer, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Winslow provided you with all the answers you needed to make this a positive experience. Congratulations on your new HR-V, and best wishes for amazing travels, from the Germain Honda team! Regards, Rich Newsome - General Manager
Amazing
by Jami on 01/08/2024Daniel Head and Mr. Oneal? Awesome to work with. Down to earth. Excellent communication and follow-up. Made me feel like I am part of the family not just a client. WelcomingThank you for sharing some awesome feedback with us, Jami! We're delighted you enjoyed a pleasant experience with Daniel and the Germain Honda team. Please come see us again some day! Regards, Rich Newsome - General Manager
Great experience all around
by John on 01/02/2024Was forced into a position that I needed to get a new car. Jay Powers of Germain Honda was more than helpful in walking me through everything and making it happen. Definitely recommend!John, thank you for sharing your experience with us! We're delighted Jay handled your wishes with the utmost advocacy and grace. Best wishes for safe and pleasant travels on the road ahead, from everyone at Germain Honda! Regards, Rich Newsome - General Manager
Almost same day service
by Amanda on 12/30/2023My passenger seatbelt had gone from finicky to not buckling at all. I scheduled an appt on the service scheduled and the team was able to diagnose it within two hours. They needed to order a part which arrived the next day. I stopped by the… next afternoon after work, and the seatbelt was fixed in under two hours. Steve B. was very kind and helpful.Amanda, thank you for your trust in our service team! We're happy Steve provided you with a thorough and efficient repair visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure! Regards, Rich Newsome - General Manager
Great service
by Joyce on 12/30/2023I worked with Nathan Fielder the day I brought my car in for service. He took his time to explain things, was professional, and extremely helpful, making made the entire process seamless. The team of mechanics were also fantastic and I… appreciated the team’s honesty and transparency about what was wrong with my car. Five stars to Nathan and the folks working on my car that day!Joyce, thanks for taking the time to review your service experience! We're happy Nathan handled your visit with great care and communication. We hope you'll continue to choose Germain Honda for all your automotive needs! Regards, Rich Newsome - General Manager
Rockstar service
by Emilyann on 12/28/2023Nathan Fielder at Germain Honda was outstanding when I brought in my Honda civic for emergency repair. Service time was impressive and my vehicle’s warranty was honored- when I didn’t even know I had a warranty. Nathan is a rockstar!Emilyann, Thank you for sharing your positive experience with us! Offering quality and efficient service is so important to us, and we are glad that Nathan provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Regards, Rich Newsome - General Manager
The Germain Experience
by JeffR on 12/28/2023This dealership is exceptional! I have been purchasing cars on and off for over 50 years and have never been so enthusiastic about a car dealership. The car dealer I worked with was Alex Carey. He is the most honest and personable salesman… I have ever come across.Jeff, thank you for your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Alex provided you with 5-star service. He will be delighted to hear of your kind words. We wish you safe travels and we hope for an opportunity to work with you again! Regards, Rich Newsome - General Manager
Great service technician
by JimJam on 12/24/2023The service at Germain Honda was exceptional and very detailed. Work was completed in a timely manner. Service Advisor Nathan Fielder was very detailed in taking care of the needs of my vehicle during my service check. Great job Nathan!!!JimJam, thank you for recognizing Nathan's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Germain Honda team may help you. Regards, Rich Newsome - General Manager
Timely & Professional
by JJ on 12/24/2023Amy Pickens is my go to service advisor! Always ready and focuses on you and the computer. Thank you, JayThank you for your kind review, Jay! We truly appreciate your continued business, and we're glad Amy has always taken such great care of you and your vehicle. Thank you for making Germain Honda your #1 choice for service! Regards, Rich Newsome - General Manager
CR-V Service
by Jack Barnhart on 12/20/2023I came to Germain Honda of Dublin at the last minute. Glen was super nice and took care of getting my vehicle ready for servicing. Glen was really professional and keep me informed of what was occurring. You don't get this type of… service at one of those quick service stores. I have been dealing with German of Honda for about 10 years and I am always pleased with their service and professionalism.Jack, thank you for your wonderful review! We are honored by your continued business over the past 10 years, and we are thrilled that Glen provided you with thorough and efficient service during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Regards, Rich Newsome - General Manager
A Buick @ a Honda Dealer??
by Angie on 12/16/2023This is the second car we have purchased from Germain Dublin - the only dealership we have repeated business with. Timothy Munion was very knowledgeable about our car, and helped a lot during the process. All of the personnel were helpful… and friendly. We are very happy with our overall experience.Angie, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Timothy provided you with all the answers you needed to make this a positive experience. Best wishes for amazing travels, from everyone at Germain Honda! Regards, Rich Newsome – General Manager
Awesome service! Great cars!
by Rob on 12/12/2023Recently bought my fiancée a 2020 Honda civic sport from salesman Kevin Banter at Germain Honda. Kevin made the entire buying process super easy and pressure free even tho we were very undecided walking in. Kevin took the extra time to make… sure everything fell into place quickly and hassle free. We walked out loving our new civic! Will definitely be buying our next ride from Kevin! Highly recommend!Rob, We greatly appreciate you for leaving Kevin this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Kevin could provide you with top notch service. We are delighted to know that he made your car buying experience here at Germain Honda of Dublin super easy and pressure free. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new 202 Honda Civic Sport- behalf of the entire team!
Rob, We greatly appreciate you for leaving Kevin this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Kevin could provide you with top notch service. We are delighted to know that he made your car buying experience here at Germain Honda of Dublin super easy and pressure free. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new 202 Honda Civic Sport- behalf of the entire team! Regards, Rich Newsome- General Manager
Thanks for letting us know our dealership team did a great job, Ozzy! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!
by Germain Honda of Dublin on 09/12/2024