Germain Honda of Dublin
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Customer Reviews of Germain Honda of Dublin
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Dublin Honda Germain great place for buying a new car
by Ozzy on 09/12/2024
Other shoppers should know that it’s Avery welcoming and hospitable dealership they work with you to get the car that you want. I was very impressed with the way I was helped.
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The following reviews are more than two years old. They are not included in the overall rating.
291 reviews
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Honda CRV service
by beau7 on 05/27/2013updated 08/07/2025I drove into the service center without an appointment and I was greeted warmly and the service for my car was attended to promptly. The service rep also assisted me in getting a reservation for an upcoming appt. I was very pleased with… all aspects of this visit with Germain Honda.Very good experience!
by Classsy on 03/16/2013updated 08/07/2025Just leased a new Accord. Worked with John G who was terrific. He and the Honda team made things very easy and he has been personally available for any questions I might have. It was an excellent experience.Thank you for your kind words and your business. Best Regards, Melody Markham Customer Relations Manager
Good and prompt service
by BukiGuy on 10/29/2013updated 08/07/2025I've been using Germain Honda to services my Pilot and Civic Hybrid since moving back to Columbus in May. Chris R, Service Advisor has been more than helpful. I've actually taken my cars in a couple of times expecting large service… costs. Instead, Chris called to tell me that there were no serious problems and that a minor adjustment was all that was required. My cost was very low. As long as this type of service continues, I'll continue to take my cars to Germain Honda for all services.Thank you for taking time out of your busy schedule to let others know about your experience with Chris and us here at Germain Honda of Dublin. We look forward to our continued relationship. Best Regards, Melody Markham Customer Relations Manager
used Honda Pilot
by happy126 on 01/05/2014updated 08/07/2025We found a Honda Pilot online. My husband went in on Monday to drive it, found out it was sold already,so Norman worked hard to help him find another one we may be interested in. My husband drove a few, found one he liked,worked a deal and… when I got off work we went in and signed the deal. Norman is very friendly and very knowledgeable about the product he is seeling. I would strongly recomend Norman if you are looking to buy a new or used vehicle.We are so happy we were able to locate another vehicle that suited your needs. Thank you so much for your business and your kind words. Best Regards, Melody Markham Customer Relations Manager
Easy process
by vanfam6 on 01/07/2013updated 08/07/2025We came, test drove, got the best price, flew through financing and a play area for the kids! Out in under two hours, thanks Germaine!Thank you! So happy we could provide such a quick and easy car buying experience. Sounds like you knew exactly what you wanted. Best Regards, Melody Markham Customer Relations Manager
Love my 2013 Civic
by rlweesner413 on 12/28/2012updated 08/07/2025Thanks Germain Honda for a great buying experienceGreat buying experience
by Topspinninja on 01/17/2014updated 08/07/2025(NORMAN L.) I purchased a used Honda CRV from Norman and Germain Honda. He was both attententive and knowledgeable. He was not pushy at all. I would definitely ask for Norman if I were to purchase another vehicle from this dealership. I… would recommend him to family and friends.Thank you for your business and your kind review. Best Regards, Jessica Germain General Manager
No car wash
by amanmakar on 09/13/2012updated 08/07/2025This has happened to me three time now. Everytime I go to this dealership for service (approx once a year). they bring the car back and it is not washed. when I tell them this. I get all the attitude and lies that they did wash it. This… time I showed them the bird droppings on the car to prove that it was not washed. the result is that I have to wait another 20 mins to get it washed (again or finally)professional.
by russ65 on 12/22/2012updated 08/07/2025Did all of my negotiations by email. All promptly returned. Negotiated the price quickly and felt no pressure to complete the sale. Would use again.I am completely satisfied with my experience
by osuswoosh on 05/29/2013updated 08/07/2025I had a perfect experience with Germain Honda. The salesman I worked with, Christopher G., was very professional and very courteous as well. Everyone at the dealership was very nice and helpful. A perfect experience all around!Thank you for letting others know about your experience with our dealership. We appreciate your kind words and business. Best Regards, Melody Markham Customer Relations Manager
Pleasant car purchase
by happy70 on 11/20/2012updated 08/07/2025It was a straight forward professional car buying experience. Options and other warranty features were explained but no pressure was given to purchase additional items that we weren't interested in. Our choice of vehicle, the Honda CRV,… was based on our trade in, a 10 year old Saturn VUE. After a decade we were very comfortable with a small 4 door - rear hatch SUV. It met all of vehilcle needs. Our sales lady, did a nice job. She understood the features of the Honda CRV and helped us finalize or choice from the selection they had on hand. ( The did have the full range of 2013 models and most of the 2012 models in stock. ) Overall the sales person was very good. She wasn't rushed to hurry up the sale, she wasn't pushy, just a nice pleasant person who understood the cars and asked the right questions to help us get the vehicle we wanted. The business manager who did all the paper work was very good. Professional, personable, quick and made us very comfortable while we completed all the forms. Our new car was all ready, cleaned, full tank of gas, and ready to go after we finished the paper work. Here we meant a person in a new position to us that made sure we understood how to use the features of our new car. The basic items really haven't changed any, but the radio, dash display, bluetooth, sun roof, and programing some of the features was really made easy with the help from the service tech. Honestly, some of bluetooth, display, door lock options once set likely will never be changed by us nor would they ever need to be, having that done for us was wonderful. The after sale service isn't a concern for us, we own other honda vehicles, purchased from this dealer and already knew they provided excellent service.Excellent Experience at Germain Honda
by 4tbarry1 on 07/30/2013updated 08/07/2025The entire sales experience was excellent. Ralph was professional and extremely very helpful in answering my questions and during the test drive. I called back once Igot home and decided to make the purchase, but Ralph had left for… vacation. Joe M. completed the quote and I accepted offer by phone. I returned that evening and completed the transaction. Joe M. was again professional and helped complete and make the transaction 5 STAR.Thank you for your business and your kind review. We appreciate your flexibility in allowing Joe to step in for Ralph once he had left for vacation. Best Regards, Melody Markham Customer Relations Manager
Quick and honest
by themanindbox on 06/26/2013updated 08/07/2025Best place to buy a car, they are very honest, and as long as you know what you are willing to pay, they will work with you on meeting that number. I purchased a 2013 Accord LX from them recently, and had purchased a 2007 SI from them in… 2007, both times they were able to get me a cheap APR loan, and were able to get me top dollar on my trades. I walked out with a deal for 16K for a new accord after trading in two low mile Toyota's that were both 13 years old. While that may not sound like a good deal that is 9k less then sticker, and a new car. I would recommend them as the first stop, not only for that reason, but they carry cars that have manual transmissions, where you will find most dealers have to special order them. Additionally, if you do need to special order one, they can make that happen as well. Great dealer.. If you stop in see Mark in new car sales.. Real friendly and easy to work with, or Jack in Finance.4 hondas
by thurber on 08/30/2012updated 08/07/2025I have purchased 4 cars from Immke/Germain Honda over the last 30 years. The service staff have always been polite and friendly. I schedule ahead of time, and they have always completed the work on time or quicker. I think that the fact… that I have purchased 4 cars from the same dealer says it all!Pleasant Experience
by speedyk7 on 12/04/2013updated 08/07/2025My salesperson Greg K. was very pleasant to deal with. He listened to my needs and he gave me plenty of options to choose from. I told him where I wanted my payments to be, and he got them exactly where I wanted. We spent a nice afternoon… going back and forth and had some good laughs along the way. At the end of it all I purchased a CRV which I do not regret at all. If your looking for a dealership that values you as a customer and listens to your needs then drive on down to Germain Honda. Ask for Greg, you won't be sorry.Thank you very much for your business and your kind review. Here at Germain Honda of Dublin we take pride in the fact that we are very customer focused. Best Regards, Melody Markham Customer Relations Manager
Happy Customer
by Garyd22 on 02/05/2014updated 08/07/2025I give the whole process a 5 Star. Chris G. was great to work with. He offered input on the vehicle that we considered and also pointed out some features of the competitors that we did not know about. At no time was pressure put on us to… purchase additional upgrades or warranties, but they did go over the options and made it clear that the decision was entirely our own. Jack L. was also great, he worked with us on our down payment as we wanted to charge the whole thing to our credit card (airline points) and he was thorough when going over all the paperwork. I highly recommend Germain Honda, especially Chris G. and Jack L.Thank you for your business and your kind review. Here at Germain Honda of Dublin we work to provide our customers with all the information they need to make an informed buying decision that is best for them and their family. Best Regards, Jessica Germain General Manager
Excellent Service and friendly Salesman
by HondaLover2013 on 10/07/2013updated 08/07/2025Everyone that I dealt with at Germain Honda was friendly, straight-forward and honest with my family while we were looking to purchase a new car. I never felt pressure from the salesman to make a purchase and he was able to find exactly… what we were looking for.Thank you for your business and your kind review. We work hard to provide and relaxed and stress free environment for our guest to help them make a buying decision that is right for them. Best Regards, Melody Markham Customer Relations Manager
Excellent Customer Service
by happy_custom5 on 04/05/2013updated 08/07/2025Many kudos to Germain Honda, especially Winslow, Jack and Ray. Although the place had closed at 9pm, everyone stuck with me and were very patient as we closed the great deal on my new 2013 Accord EX. This is by far the best car I've ever… owned and thank you to Winslow for making it happen! I'll never go anywhere else to buy a car and will continue to send business up to Germain Honda.Congratulations on your new Accord, we are sure you are loving driving it around town. Thank you for your business and your review. Best Regards, Melody Markham Customer Relations Manager
What a Car Shopping Experience Should Be
by driver132 on 04/01/2014updated 08/07/2025I have visited Germain Honda on 2 separate occasions in the last 2 years. Both times the experience was pleasant. Two years ago when I was shopping for my daughters first car I test drove a Honda Accord. Although I did not end up buying the… car the salesman was very friendly and helpful. He even worked up the numbers for me so that I could think about it. There was no pressure, and no annoying phone calls afterwards. After learning my Odyssey was deemed a total loss after and accident last week I visited Germain again. Once again the experience was pleasant. I ended up being helped by the same salesman, which I now know is John - or Smitty, as he told me. He was very helpful in showing me around and explaining the differences in the trim levels of the CR-V's and Accords. He even went inside and printed off a list of every one they had on the lot for me to look at and take with me. I decided to test drive a CR-V. By the time I was out of the bathroom he had the car pulled around and sent someone to put more gas in it. While we waited for the car to return he was nice enough to help me figure out what may be a fair or expected price from my insurance company for my Odyssey and even printed things out for me! What a pleasant experience after visiting Ricart and Hugh White Honda the day before, where I was talked down to and treated like a nuisance. I would not hesitate to buy a car from this dealer. Honest, knowledgable, friendly people. I hope they have a vehicle I want when I have to make my final decision.Thank you for your kind review. We are so thankful that you are allowing us to be a part of your car buying experience after you accident and thankful you weren't hurt too badly with your car being consider a total loss. Please let us know if there is anything we can do to assist you with your final decision. Best Regards, Melody Markham Customer Relations Manager
Staff is very knowledgable and friendly
by Jeff1268 on 12/22/2013updated 08/07/2025The staff is friendly and willing to assist upon arrival. Norman, my salesperson, was extremely helpful and very knowledgable of the 2008 Volkswagen Rabbit I purchased. Jacki in the finance department did a fine job and was very efficient.… Over all, I am very satisfied with the vehicle I purchased and the customer service I received. Thanks!Thank you for your business. We appreciate your kind words and praise regarding your experience with Norman and Jacki. Best Regards, Melody Markham Customer Relations Manager
not very happy
by elantra6 on 01/26/2013updated 08/07/2025I was trying to decide between Honda Civic and Hyundai Elantra. The salesperson at Sawmill rd. -John G. made my choice easy. He was one of the rudest car salesman I have seen. He raised his voice and accused me in wasting his time and not… being ready to buy... 30 min. later I bought my Hyundai Elantra and can't be happier. I saved $3000 fof a sportier car with much better warranty 5 years/ 60,000 miles and 10 years/100,000 miles power train warranty. Heated seats, for lights, alloy wheels, blue tooth.... roomier inside...We sincerely apologize for your experience at our dealership. No client should ever experience a visit such as you described. We wish you many safe a pleasurable driving miles in your new Elantra. Best Regards, Melody Markham Customer Relations Manager
About our dealership
Thanks for letting us know our dealership team did a great job, Ozzy! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!
by Germain Honda of Dublin on 09/12/2024