Germain Honda of Dublin
Customer Reviews of Germain Honda of Dublin
Review type:
Dublin Honda Germain great place for buying a new car
Satisfied
by BH on 02/23/2021Amy Pickens was great to work with. Explained everything. Prompt. Friendly. Helpful in getting a loaner for us while repairs were being done.We are thrilled to know you are completely satisfied with your experience with us here at Germain Honda of Dublin and our team appreciates the kind 5-star rating. Best Regards, Rich Newsome General Manager
Great Service!!
by Christina Metzger on 02/21/2021I took my car into service last weekend for a low tire pressure. They found something in my tire and patched it for me free of charge. The service department is always so nice and Jenn Hess did a great job helping me with my service this… time.Wonderful service from Mr. Kevin Wither's.
by SP on 02/19/202110/10 Experience. Mr. Wither's always has a positive attitude and a friendly demeanor. He explains all arrived and payment options very clearly.Thank you for your kind review; we are happy to pass along your comments to Kevin here at Germain Honda of Dublin! We hope you have a great day! Best Regards, Rich Newsome General Manager
Jackson Speakman is an awesome guy!!
by Ryan Miller on 02/18/2021Jackson was very understanding of my needs when I went to buy my first car. He kept at it and really worked hard to find me the perfect car. 100% go to Germain Honda of Dublin and ask for Jackson.Congratulations on your first car. We are thrilled to know that Jackson was able to find you the perfect fit. Thank you for sharing. Best Regards, Rich Newsome General Manager
Any Pickens very helpful!
by Kevin on 02/17/2021Got service done without hitch!We thank you for leaving Amy and our team this positive feedback. Best Regards, Rich Newsome General Manager
Excellent
by Sara P on 02/09/2021updated 02/16/2021As expected, my service appointment went well and my stay in the waiting room was comfortable. Amy Pickens was friendly, prompt and communicated well. She’s helped me previously and I looked forward to having her support me again. Another… easy visit to Germain. Thank you!Thank you for choosing Germain Honda of Dublin for your automotive needs and for letting us know that Amy continues to provide you with the quality service you deserve as a valued Germain customer. Best Regards, Rich Newsome General Manager
Great Tourx
by Great Tourx on 02/12/2021Clean, efficient, professional salesperson and facility . Nishi Patel was great ! Only thing I disliked was the sales pitch for Extended Warranties, but that's just me. Absolutely love the Tourx ! So far ,34 mpg, and have logged around 1500… new miles. should hit 60k miles by years end. Thanks !Thank you for taking the time to leave us this feedback regarding your experience with Nishi and our team. Best Regards, Rich Newsome General Manager
Awesome service!
by NYC EDM on 02/11/2021Great service. Very fast, very affordable and very thorough.Your complete satisfaction is our ultimate goal. Thank you for sharing your positive and efficient service experience. Best Regards, Rich Newsome General Manager
A loyal customer
by Adam on 02/11/2021Was just weighing my options and walked away with a brand new vehicle and the ease of mind I didn't go in with. Extremely happy and will always deal with Germain Honda.Thank you for leaving us this positive review as well as for your business. Our team is happy to know that you were pleased with your business and the deal that was secured for you. Best Regards, Rich Newsome General Manager
Good Service
by Nancy Hauck on 01/27/2021updated 02/03/2021Kevin Withers provided service in a timely manner and corrected my problems. He was courteous and informative.Thank you for your kind words and business. Best Regards, Rich Newsome General Manager
Ask for Stephanie Hausherr when you want to purchase a new Honda!
by Honda buyer on 01/27/2021updated 02/03/2021Stephanie's product knowledge was fantastic. She didn't give a high-pressure sales pitch, she simply asked the right questions to identify our needs and answered our questions with efficiency. I'd highly recommend her and will definitely… be back to purchase from her again.We couldn’t be happier that Stephanie provided you with a great car buying experience. She is a true asset and we are lucky to have her on the Germain Honda team. We hope you are enjoying your new car, please come back to visit anytime! Best Regards, Rich Newsome General Manager
Excellent service
by Excellent service on 02/02/2021We love Honda cars and we love Germain Honda. Ryan Kennedy, who is a service advisor is excellent. He is very thorough and explains everything that will be done. Delivers on time and goes the extra mile to help us.Thank you for leaving Ryan this awesome review as well as for your business. Best Regards, Rich Newsome General Manager
Thank you for your service
by Scott H on 02/02/2021I go to Germain Honda for routine service and mostly for piece of mind. There’s always going to be cheaper options but then I have to go through the due diligence of vetting those options for trustworthiness. I know that here, my vehicle is… receiving care that will help it continue operating in a satisfactory condition for a life cycle of at least 10 years or more. Kevin Withers greeted me and took care of me and all my questions and concerns as soon as I arrived. And special thanks to transport services for still operating in these troubling times when it’s risky to maintain close quarters distance with strangers.Your continued business and complete satisfaction is our ultimate goal here at Germain Honda of Dublin. Thank you for taking the time to share your experience, see you next visit. Best Regards, Rich Newsome General Manager
Great service
by Jill R on 02/01/2021Their service is always fast even if they appear busy. The waiting rooms provide complimentary beverages and a vast selection of snacks and small meals. It was easy to get work done while waiting on my car to be serviced because of the free… wifi and comfortable seating. The staff is also very friendly.On behalf of all of us at Germain Honda of Dublin, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our service team. Thank you for your business, we look forward to seeing you again soon! Best Regards, Rich Newsome General Manager
Service excellence
by SB on 01/28/2021Amy was fantastic, as well as all of the other team members working. My favorite thing about this dealership is that they explain to you what is happening and include the expected costs. They are friendly and patient with questions and I… was beyond pleased with their work!Thank you for taking the time to leave us this 5-star review. Thank you for providing positive feedback. When we receive such positive feedback, we rest knowing that we have done our jobs well. Best Regards, Rich Newsome General Manager
Germain is now my repair shop of choice!
by Satisfied Customer on 01/28/2021There's another Honda dealership which is very close to where I live, so naturally I was getting my service done there. But it got to where I couldn't even get through on the phone to *ask* about making an appointment! I decided to check… with Germain, even though it's further away, and they were SO helpful! It turned out to be a great experience, and I've continued going back ~ I don't even try to call the other dealership. German is my repair shop of choice! They're all so cheerful and friendly, and willing to take all the time I need to understand their explanations of the work my car needs. This last time, I had trouble entering the phone number Jenn Hess would be using to call me with updates (I wanted to recognize her calls), and she was so patient in repeating the number to me until I got it right. Jenn ~ and others in the past ~ did not pressure me at all on agreeing to the work to be done. She did emphasize why it was so important in a very clear explanation, and because I trust all of the staff at Germain, of course I agreed to it-- I know it was a wise decision. Can't recommend Germain highly enough! Hope I'll have the opportunity to deal with Jenn again, too.We thank you for choosing Germain Honda of Dublin for your automotive service needs. Our team is dedicated to providing all that visit a truly outstanding experience and we are pleased to know we achieved that goal with you. See you next time. Best Regards, Rich Newsome General Manager
Someone Can Trust:
by Jim Lawrence on 01/21/2021Jenn Hess of Germain Honda Service Department always does a great job counseling her clients and she does it with a positive attitude. She explains what needs to be done and listens to your concerns. I always ask for Jenn when having… service done.Thank you for letting us know that Jenn always takes excellent care of you. Your continued business and kind words mean so much to us all. See you next time. Best Regards, Rich Newsome General Manager
Greatest Salesman Winslow
by Asa on 01/13/2021I have purchased now 4 new cars with Honda & Winslow has been the best! Know his cars, professional. Hears my request and delivers! A customer for life! Thank you Winslow for your greatness in representing Honda!Your continued business and positive feedback mean so much to all of us. Thank you for choosing Germain Honda of Dublin for your automotive needs. Best Regards, Rich Newsome General Manager
Used Car Purchase at Germain Honda
by Cody M on 01/13/2021The process of purchasing a vehicle at Germain Honda was incredibly simple and refreshing. Our sales representative, Jennifer Felix, was overly inviting and prepared to work to get the best deal possible. Jennifer was efficient and… knowledgeable which made for a stress-free sale.Thank you for leaving Jheni this positive review! We are pleased to know that she took great care of you throughout your visit! If there is anything more that she or the team may help you with, please don't hesitate to give us a call. We wish you the safest of travels in your new ride! Best Regards, Rich Newsome General Manager
Service Review
by Pam on 01/12/2021Kevin Withers is great service rep. He is thorough, and always helpful.We thank you for your business and for taking the time to leave Kevin this positive feedback.
Great!
by Jung on 01/05/2021Alex Alksnis was wonderful! He helped me with my new car that I absolutely love! He’s great and is fantastic at his job. Very warming and kind. He was also very patient with me and my questions. The salesman and manager were also both… great!We couldn’t be happier that Alex provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Germain Honda team. We hope you are enjoying your new car, please come back to visit anytime! Best Regards, Rich Newsome General Manager
Thanks for letting us know our dealership team did a great job, Ozzy! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!
by Germain Honda of Dublin on 09/12/2024