Crown Eurocars of Dublin
Customer Reviews of Crown Eurocars of Dublin
Review type:
Dave Kohler is the best Service Manager
Excellent!
by Donna Rosenthal on 01/04/2021Melisa Greenberg is the most wonderful and amazing lady to work with! I have owned Mercedes since 1998 and she has serviced me Over the years.. she is professional and amazing.. !!!! Takes care of all your needs in the process and… Make it easy and exciting ! I regard her as a friend and if you are lucky enough to work with her .. you will be grateful for knowing her!Donna, Thank you for leaving Melisa this amazing review! We are delighted to know that she has your confidence and always takes great care of you and your automotive needs! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how she and the team may serve you again!
Great experience on used Mercedes purchase!!
by J Randall on 12/28/2020Youssoupha Mbao was really great to work with in the purchase of our used Mercedes. I would definitely purchase another car here!Great sales person
by Pamela on 12/18/2020Tim was very friendly and helpful.Great Service Always
by Carla in Columbus on 12/18/2020Great service at Crown Mercedes. Melisa Greenberg did an outstanding job with handling my sale. Also a shout out to the device team especially Todd Johnson.Carla, Thank you so much for your positive review! We are pleased that Melisa could be of assistance to you and make your overall buying process a 5-star experience! We congratulate you on your new vehicle- on behalf of the entire team, and we hope to hear from you again when the time comes for your first service!
Excellent
by Stephen revard on 12/16/2020Stephen revard was awesome! Love our car and service was exceptional!Thank you so much for your 5-star review! We are thrilled that Stephen could provide you with a top-notch experience and a vehicle that you love! We are so excited for you to enjoy your new ride, and we congratulate you on your purchase- on behalf of the entire team!
Crown Eurocar Service Department
by AMG C43 Tire repair on 12/10/2020I made an apt through the Mercedes Me App to have a tire repaired and submitted a request for use of a loaner vehicle. When I showed up the following week the dealer had no record of my apt even though I had received email confirmation.… This is where Brian Tassinari snd his team stepped up. They knew I had made other commitments thinking I would have the loaner so they immediately pulled my car into the garage and had me on my way in little over 30 minutes. Great team at this dealer.Crown Mercedes. Salesperson Konstantin S. Chumak
by Todd and Suann Farmer on 12/03/2020Our car buying experience at Crown Mercedes in Dublin, Ohio over the past eight years has always been positive and satisfying. Of course, all this is due to the care and professionalism of our Salesperson, Konstantin S. Chumak. He truly… enjoys his profession and maintains a superb knowledge of Mercedes-Benz products. We have purchased two cars from Konstantin, and he has made out buying experience very simple and efficient. Ask for Konstantin when entering Crown Mercedes...he is the best!Great experience !
by Su on 12/03/2020Cory Gasparro was excellent! His tutorial was the best!Thank you for leaving Cory this positive review! We are so glad that he could be of assistance to you! We wish you safe travels. Please do not hesitate to let us know if there is ever anything more that our team may help you with!
Experienced salesman
by JP on 11/26/2020Steven Brevard provides excellent care pre, during and post deliveryThank you for leaving Stephen this excellent review! We are pleased to know that he took exceptional care of you- from beginning to end! We congratulate you on your new vehicle- on behalf of him and the entire team, and we thank you for working with us at Crown Mercedes-Benz!
6 stars & wow experience
by Miyuki Lin on 11/24/2020Melisa Greenberg has demonstrated what 6 stars customer service will be. it is a “wow” experience, she literally transform & enhance entire sales process . She make me feel that I m the VIP client. I can feel that she love her client &… care about them . I m so lucky to have her as my sales lady. Thank you so much for making entire process so smooth , from ordering to picking up my car , also explaining me the function of the car . I would highly recommend her to all my friends & family.Miyuki, Thank you for leaving Melisa this wonderful review! She will be honored by your very kind words and to know how greatly you valued her assistance! We congratulate you on your new vehicle- on behalf of her and the entire team. Please let us know if there is ever anything more that she or the team may help you with in the future!
Easy experience
by Grier on 11/20/2020Youssoupha Mbao and the rest of the Crown team provided a very satisfying experience with my recent purchase.Congratulations on your new vehicle! We are overjoyed that we had the opportunity to work with you and provide you with a remarkable experience! We hope you enjoy your new vehicle. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!
Crown Mercedes
by CJ Sexton on 11/11/2020CJ Sexton rocks! He sold me my first car years ago and it was the best experience ever! He now a manager and it was still very helpful and amazing!Thank you for leaving CJ this excellent review! We are so appreciative of your continued business, and we are thrilled that he could be of exceptional assistance to you once again! We congratulate you on your new vehicle- on behalf of him and the entire team. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!
Crown Mercedes
by Ken Stuart on 11/11/2020Ken Stuart is amazing. This is the second car he has sold me and he’s been reliable, helpful and great to work with. I’ll see you in a few years!Perfect car buying experience.
by Alan Evans on 11/07/2020I have been to other dealerships but crown sets itself apart. I was very pleased with the salesman Youssoupha Mbao. He was not high pressure and made no attempt to lie to me. Very straightforward and took the time to go over all of the… features on the car with my daughter. I will buy there again.Another Five Star Experience
by Another Fice Star Experience on 10/29/2020I was been dealing with Crown Eurocars for many years, and always have worked with Kenneth Stewart. I think we’re on our eighth MB, but I’ve kinda lost track. Why do we keep coming back? Because we know we’ll be treated like a valued… customer from the date of purchase, through all service appointments, until the time we’re ready for our next vehicle. I’d also like to give a shout out to Craig Brooks the finance guy. S real pleasure to work with.Dave Kohler is the best!
by Lynda Chambers on 10/26/2020I have been getting my car serviced at Crown and with Dave since 2015. He has consistently taken excellent care of the car as well as provided excellent customer service! He is efficient, thorough, and on time. This visit I had the car… loaded for a pottery class and he even moved all my supplies to the loaner car. Above and beyond service. Thank you Dave!Lynda, Thank you for taking the time to share this amazing review! It is our pleasure to serve you, and we are overjoyed that the quality and efficiency of our work continuously meets your full satisfaction. We thank you for confiding in our dealership with your automotive needs, and we look forward to continuing to provide you and your vehicle with our best care in the years to come!
Yearly maintenance service
by Jasper on 10/23/2020Overall great service. My advisor (Michael Lyons) was excellent handling my scheduled service issue as well as my additional concern that popped up the night before my appointment. Will definitely be returning to Crown for future needs.Jasper, Thank you so much for your excellent review! We are pleased that Michael could get you and your concerns thoroughly taken care of. It is our pleasure to assist you. Please do not hesitate to let us know how our team may serve you again!
Service/Install.
by HeatherS on 10/22/2020I took my new SUV in for diamond finish and illuminated star install. Michael Lyons, my service advisor, provided and estimated completion time-frame and kept me updated throughout the process. When I picked up the next day, Michael ensured… that I was satisfied with the work completed and answered my questions.Heather, Thank you for taking the time to share this positive review! We are delighted to know that he took great care of you and kept you updated and informed throughout your visit! Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future!
Excellent experience this time
by Ben on 10/19/2020Michael Lyons is very professional. No Bull and straightforward. He has dealt with me twice now and I preferred him to the other person who dealt with me before that. I had a very bad experience in Dec/Jan and consistently asked for a… survey and never got one thus was very disappointed . Hopefully things are on track now againGreat Service
by NY on 10/05/2020Shen always does a great job. 10k service appt, performed and was on time and accurate.Thank you for taking the time to leave Shen this positive review! We are delighted to know that he always takes great care of you and that your recent experience working with him did not disappoint! Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future!
Excellent service
by D Griffin on 09/30/2020As usual, Todd Johnson did an excellent job of explaining the work needed on my vehicle. The work was completed in a timely manner. I was able to sign the necessary paperwork and make my payment online before I picked up my vehicle.
Mercedes-Benz C-Class
Mercedes-Benz GLC-Class
Mercedes-Benz CLA-Class
Thank you for your 5 star rating! We could not be more pleased to know that Dave is consistently providing you with transparent and efficient service. We strive to provide exceptional service every time! Please do not hesitate to call if we can be of further assistance.
by Crown Mercedes Benz of Dublin on 06/10/2025