Crown Chrysler Dodge Jeep Ram - Dublin
Customer Reviews of Crown Chrysler Dodge Jeep Ram - Dublin
Review type:
Great!!!!!
by Steve Besls on 08/22/2025Since my RAM has been a solid vehicle so far all I can talk about is the maintenance services I have needed They have been great. Matt Codgill the service advisor has taken care of me several times and done a great job of keeping me… informed about the progress of the service.Very friendly and professional
by David McDannald on 08/21/2025Took care of service quickly and efficiently. Matthew was very friendly and professional. The work done was top notch. Made a suggestion that saved me time and money. Would highly recommend this dealership.David, Thank you for sharing your experience! We’re glad to hear that Matthew provided friendly and professional service, and that the work was done efficiently and to a high standard. We’re happy the suggestion saved you time and money, and we truly appreciate your recommendation. We look forward to serving you again!
Attention to detail
by Nana Nancy on 07/31/2025Thank you Crown Chysler and Dustin Litteral for keeping my 300 up to date on its needed services! We dropped my 300 off in our way out of town for a needed tire rotation, oil change, battery change and recall. The drop off process was very… easy and secure (it was after hours and we just left the car) Dustin contacted us during the repair to let us know the progress, when to pick up and future services needed to keep my car up to date. I really appreciate this bc keeping up on what needs to be done on my car is always low on my list. Dustin has been my service contact person for years and I appreciate having the same person taking care of my car all these years. He is exceptional at listening to what I am saying and putting it to work on my car. I have been a customer at Crowne Dublin for over 30 years. Their attention to detail and customer service is why I keep coming to them ( even though I live 30 minutes away and have another Chysler dealer in my town). Thank you Dustin and CROWNE for your detailed help in keeping my Chysler in great repair!Your safety and satisfaction are our utmost priorities, and we are glad that Dustin and the team got your automotive needs taken care of- thoroughly and efficiently. We thank you for your wonderful review and we look forward to continue providing you with the same 5-star service in your visits to come! Safe travels.
SERVICE LIKE NO OTHER!
by MR on 06/24/2025Stumbled upon Crown Jeep Dublin 10+ years ago. Forever a loyal customer (service and sales) due to their integrity and excellence in service. Always efficient and fair. Ask for Service Manager Dustin Literal for over the top service!MR, thank you for taking the time to leave Dustin such a wonderful review. We are so pleased to know that Dustin consistently provides you with exceptional service. With Dustin's 10+ years of working with you it really shows his dedication to customer satisfaction. Thank you for being a loyal customer and do not hesitate to call if may be of further assistance.
Great service
by Chris Paparodis on 05/17/2025It has consistently been my experience when dealing with Crown through its customer service representative, Dustin Litteral, for approximately seven years, including this vehicle and my prior vehicle, has provided me high-quality service… and seen to it that my maintenance needs are taken care of in a complete fashion. The service provided is done quickly, thoroughly and correctly. This business relationship is one in which I feel the individuals I am working with can be trusted to do the right thing with regard to the maintenance of my car. If you have any other inquiries regarding the service of my vehicle on Friday, May 16, 2025, please feel free to contact me.Chris, We appreciate you for leaving Dustin this marvelous review! We are delighted to know that he provided you with high quality service as always. We look forward to continue serving you in the future.
Grateful
by Will on 04/05/2025The service staff could not have been more helpful. I had been getting the run around with other dealerships, but Crown took the accountable approach and exceeded my expectations on customer service, thank you for getting me back on the… road!Will, We are grateful for you leaving us this exceptional review! We are pleased to know that our team could not have been more helpful and exceeded your expectations. We hope to serve you again in the future.
Always a great experience at Crown.
by Jonathan Jackson on 04/03/2025Crown will get to your vehicle much faster than other dealers and treat you fairly. I have ten Ram trucks so have had frequent contact with various dealerships. It's a 25 minute drive for me, but the service makes it worthwhile.Jonathan, Thank you for leaving us this incredible review! We are happy to know that our team treated you fairly. Please do not hesitate to let us know how we may be of further service to you.
Reliability at Crown Chrysler Dublin, OH
by DFD on 03/25/2025This was a simple service check but done with the same reliability and efficiency that I've come to expect from Dustin Litteral and the whole service department staff at Crown Chrysler, Dublin OH.DFD, Providing immaculate service is so important to us here at Crown Chrysler Jeep Dodge Ram Dublin and we are glad that Dustin's efforts met your satisfaction! We are thrilled to know that he was reliable and efficient. We wish you safe travels until we meet again!
Buenisimo
by Sofia on 03/13/2025updated 03/21/2025Dustin Literal Knows well and can answer all question Honesty is part of his character Update March 2025: Again, Dustin Literal proved to be the reliable fair and honest down to the point of service to our second vehicle. If this Dustin… helps you with you auto, be assured is to be trusted. Years now helping us.Sofia, We are grateful for you leaving Dustin this stunning review! We are pleased to know that he was knowledgeable, honest and answered all your questions. We hope to serve you again in the future when the time comes.
Great Service
by Sarah Tshiala on 03/05/2025Crown Chrysler Dodge Jeep Ram in Dublin has been servicing our suv for years. They do a really good job. A shout out to Alex Greenland who found hidden problems in our vehicle and was able to order the parts and get the job done. Thanks… Alex!Sarah, Thank you for leaving Alex this amazing review! We are happy to know that he found hidden problems and got the job done. Please do not hesitate to let us know how we may be of further service to you.
Excellent service on a consistent basis
by Satisfied Crown Customer on 02/11/2025I have had my Chrysler vehicles serviced at Crown for many years. My service rep was promoted and Billy Petikas replaced him. Billy is courteous and understanding. He helped us to resolve a tricky issue over several visits. The Crown… service team is top notch.Thank you for leaving Billy this terrific review! We are happy to know that he was courteous and understanding. Please do not hesitate to let us know how we may be of further service to you.
Service review
by Patrick on 02/09/2025Good service and Dustin Litteral let me know what was wrong/ needed for my JeepPatrick, We appreciate you for leaving Dustin this spectacular review! We are delighted to know that he provided you with good service and let you know what was wrong/needed for your Jeep. If there is ever anything more that we may help you with please do not hesitate to let us know.
Fantastic Service
by Sophia21 on 10/30/2022My Alfa Romeo Stelvio needed a tire repair last minute before a weekend trip and Alex Greenland and his team were able to save the day even without an appointment. I purchased my Alfa from Crown and I couldn't be happier.Sophia, Thank you so much for your positive review! We are so glad that Alex could get your automotive needs taken care of before your trip. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Very good service
by Jsmithg7766 on 05/31/2021I recently brought my fiat 500 in for service and worked with Alex Greenland. He was new to the store but was very friendly and professional. He was able to answer all my questions and handle my concerns for my vehicle. Service was fast and… appropriately priced. I will be coming back for all my fiat needs.Thank you for sharing this excellent feedback! We are overjoyed that Alex could put you at ease and get your automotive needs thoroughly resolved. Offering quality and efficient service is so important to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
Service Was sufficient!
by TINX on 01/04/2021They were not attentive to guest once you got in the office. Back was to the customer & stood waiting for 10+ minutes as did others.Great service every time
by Ross H on 12/30/2020Dustin is always going above and beyond making sure every service appointment exceeds my expectations. From offering several scheduling options due to my busy schedule, to arranging transportation when needed, he takes care of everything.… His attention to detail has been one of the reasons we have taken our last 5 dodge vehicles to Crown over the past 11 years.Dustin Littersl
by Stefanie Pannng on 12/16/2020Dustin took care of us. We had new brakes put on a month ago and they were making some noises as I braked. We brought it in and Dustin and mechanic looked at it and fixed it at no charge. We appreciate Dustin making it right.Stefanie, Thank you for leaving Dustin this positive review! We are pleased that he could be of assistance to you and get your concerns thoroughly resolved. It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
Great Service
by Samantha K on 12/16/2020I worked with Jesse Newland and had a great experience. He went out of his way to assist me, accommodate unexpected services, have the work completed in a timely manner and made me feel comfortableSamantha, Thank you for leaving Jesse this positive review! We are pleased that he could put you at ease and get you and your concerns taken care of. Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you with nothing less than the same quality and efficient service in the future!
Ty Ramsey
by Diane on 12/15/2020Ty Ramsey in the service department takes time to listen to me as a customer & checks to see if other maintenance is requiredDiane, Thank you for leaving Ty this positive review! Your safety and satisfaction are of the utmost importance to us, and we are pleased that he could get you and your concerns thoroughly resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how he and the team may serve you again!
Excellent service!
by Happy Customer on 12/14/2020Josh Ward provided excellent service - professional and courteous.Excellent Service
by Excellent Service on 12/10/2020I had the pleasure of dealing with Mr. Alex Greenland during my last visit to Crown Motors. My work performed on my vehicle was done perfectly, and my vehicle was completed in a timely fashion. Thank you.
Steve, Thank you for sharing your experience! We’re glad to hear Matt has consistently provided great service and kept you informed throughout your maintenance visits. We’ll be sure to pass along your kind words!
by Crown CDJR Dublin on 08/25/2025