Raabe Motor Sales
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Customer Reviews of Raabe Motor Sales
Review type:
Great Experience at Raabe Ford
by BSusemichel on 05/19/2025
I had come to an agreed out-the-door price with Matt prior to visiting Raabe. When I arrived, he had the vehicle ready for a test drive. Throughout the process, he was very helpful and answered several questions I had before moving forward… with purchase. He honored our agreed price and at no point did I feel like I was being upsold on any unnecessary services. I appreciate his and Raabe's honesty and commitment to getting me in and out of the dealership in a timeline manner. I got the sense that this business is trusted in the local area and I would recommend them to anyone looking to purchase a vehicle.
29 reviews
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Service
by Harry Hudson on 12/06/2020Went in for a Works oil change (top off fluids, tire rotation, etc.). Service advisor brings me one of my lugs after 45 minutes and a deep well socket explaining how the lugs expand and now 15 of the 16 are rounded and this is a KNOWN issue… with Fords as well as some Chryslers and other makes. Then tried to get me to buy new lugs for their rounding off the lugs. Instead of replacing them on their dime after going ahead and doing the wrong thing on a known issue on not just the first lug, but making sure they did it on the entire set. Poor service time alongside damage to parts with no satisfactory solution offered other than me spending more of my time and money to fix their mistakes. Upon looking at the follow up questions I put "yes" as promised time frame since one wasn't provided, but an hour and a half service due to their inattention and negligence should have been more like a half hour with no damage would have been expected.owner
by Farmer13 on 12/03/2020Service department took care of problem of moisture in back tail light quickly and efficiently (other than having to take more pictures for FMC to verify problem-- another trip to dealer... time and travel without compensation (oil… change??) to rectify Ford problem.. second quality control issue with this truck).. not dealer's faultService
by conner3 on 09/22/2020service was completed in a timely manner, and the person managing the process did an excellent job of explaining what options they had available , and which of those options suited me best.Retired
by David 53 on 07/11/2019updated 07/18/2019Second time it was in for the transmission work, service adviser was very short and disrespectful to me, was told no loaner car was available and Raabe's had the car for 4 days. I have bought 4 new cars and several used cars and trucks from… Raabe's through the years.programming of intelligent key
by katmandu on 07/03/2019updated 07/10/2019The service department people were polite , professional and accommodating. The appointment process was quick and the job was done in a timely manner at a reasonable price.Service Review
by Service on 06/12/2019I was impressed by the prompt service and the extra care that was given to our vehicle. The service guys that I dealt with were friendly and accommodating.Key fob for a used Explorer
by Diamond Lil on 06/10/2019Husband bought wife a car starter for her birthday. Since they had gotten a nice Explorer from a private owner and he only had 1 key, starter couldn’t be installed. Took Explorer over to Raabe’s and $223 later and an hour down the road,… there were now 2 key fobs and starter could be installed on Explorer. Way to go Raabe’s Ford.Honest sales people
by johnkent on 07/31/2013updated 07/03/2025I purchased a new Lincoln MKZ from Raabe Ford-Lincoln in Delphos, OH. They were very easy to work with: open, honest, and straight forward. No BS, like I get from other dealers. It was a very pleasant experience.
About our dealership
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
by Joseph Lee on 05/21/2025