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Customer Reviews of Raabe Motor Sales

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29 reviews
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  • Service

    1 out of 5 starsby Harry Hudson on 12/06/2020

    Went in for a Works oil change (top off fluids, tire rotation, etc.). Service advisor brings me one of my lugs after 45 minutes and a deep well socket explaining how the lugs expand and now 15 of the 16 are rounded and this is a KNOWN issue with Fords as well as some Chryslers and other makes. Then tried to get me to buy new lugs for their rounding off the lugs. Instead of replacing them on their dime after going ahead and doing the wrong thing on a known issue on not just the first lug, but making sure they did it on the entire set. Poor service time alongside damage to parts with no satisfactory solution offered other than me spending more of my time and money to fix their mistakes. Upon looking at the follow up questions I put "yes" as promised time frame since one wasn't provided, but an hour and a half service due to their inattention and negligence should have been more like a half hour with no damage would have been expected.
  • owner

    5 out of 5 starsby Farmer13 on 12/03/2020

    Service department took care of problem of moisture in back tail light quickly and efficiently (other than having to take more pictures for FMC to verify problem-- another trip to dealer... time and travel without compensation (oil change??) to rectify Ford problem.. second quality control issue with this truck).. not dealer's fault
  • Service

    5 out of 5 starsby conner3 on 09/22/2020

    service was completed in a timely manner, and the person managing the process did an excellent job of explaining what options they had available , and which of those options suited me best.
  • Retired

    2 out of 5 starsby David 53 on 07/11/2019
    updated 07/18/2019

    Second time it was in for the transmission work, service adviser was very short and disrespectful to me, was told no loaner car was available and Raabe's had the car for 4 days. I have bought 4 new cars and several used cars and trucks from Raabe's through the years.
  • programming of intelligent key

    5 out of 5 starsby katmandu on 07/03/2019
    updated 07/10/2019

    The service department people were polite , professional and accommodating. The appointment process was quick and the job was done in a timely manner at a reasonable price.
  • Service Review

    5 out of 5 starsby Service on 06/12/2019

    I was impressed by the prompt service and the extra care that was given to our vehicle. The service guys that I dealt with were friendly and accommodating.
  • Key fob for a used Explorer

    5 out of 5 starsby Diamond Lil on 06/10/2019

    Husband bought wife a car starter for her birthday. Since they had gotten a nice Explorer from a private owner and he only had 1 key, starter couldn’t be installed. Took Explorer over to Raabe’s and $223 later and an hour down the road, there were now 2 key fobs and starter could be installed on Explorer. Way to go Raabe’s Ford.
  • Honest sales people

    5 out of 5 starsby johnkent on 07/31/2013
    updated 07/03/2025

    I purchased a new Lincoln MKZ from Raabe Ford-Lincoln in Delphos, OH. They were very easy to work with: open, honest, and straight forward. No BS, like I get from other dealers. It was a very pleasant experience.

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