Matt Castrucci Honda
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Customer Reviews of Matt Castrucci Honda
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Running about comfortably in our new CR-V from Matt Castrucci Auto Mall.
by Daytonian Consumer on 02/09/2024
Our salesman Al Glover was very knowledgeable and enthusiastic of Honda's products. He was also very attentive and accommodating to our needs. He was open and honest in his assessment and able to match our desire and needs with the best… Honda product available. Al was very professional, yet personal. He was able to put us at ease and make us feel confident in our purchase at Matt Castrucci Auto Mall of Dayton. We are truly thankful for his assistance...a 5 out of a 5!
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Running about comfortably in our new CR-V from Matt Castrucci Auto Mall.
by Daytonian Consumer on 02/09/2024Our salesman Al Glover was very knowledgeable and enthusiastic of Honda's products. He was also very attentive and accommodating to our needs. He was open and honest in his assessment and able to match our desire and needs with the best… Honda product available. Al was very professional, yet personal. He was able to put us at ease and make us feel confident in our purchase at Matt Castrucci Auto Mall of Dayton. We are truly thankful for his assistance...a 5 out of a 5!
The following reviews are more than two years old. They are not included in the overall rating.
10 reviews
Such a fun day!
by Cindy on 03/08/2023I dreaded car shopping. Ronnie Crain at Matt Castrucci Honda was so kind and helpful and made me so comfortable and I bought an amazing Honda CR-V and had a great experience. Thank you!They Do Not Value Their Own Price Quotes
by ryneff1 on 12/01/2016First, I'd like to say, I liked my salesman, Chris, but was extremely dissatisfied when I dealt with the management at this location. I was made an offer on a vehicle. I went to other dealerships and saw what they could offer, but ended up… coming back to this dealership to complete my sale with Chris since I enjoyed working with him. I took the prospected car out for one last test drive with my parents while the dealership assessed my trade. I returned to find out they claimed to have misquoted me on the offer and made a quote for a 2016 model of the car instead of a 2017. They would not value the offer originally made and also severely low balled me on my trade. I ended up walking away, but called the store manager to let him know why he was losing the sale. My call reached his voicemail, and apparently he couldn't be bothered to call me back himself. The manager elected to have another one of the sales managers call me back, to which they apologized for the mistake and offered me a paltry additional $200.00 towards my trade and marginally reduced price on any additions (he claimed this was "at cost"). I advised him that it was bad dealing to offer a quote to a customer on something as substantial as a car purchase and then to go back on their offer. While apologizing is nice from a business standpoint, you stick by your offer and you make it right by the customer. I wasted the entire Black Friday shopping season, during which I hoped to find a good deal on a car, because they went back on their word. I also explained this to him and they offered me no consolation for my lost time. I am now starting at square one as any other deals offered to me by another dealership have fallen off after the Black Friday shopping season. The worst part of all of this? The "deal" they offered me for the car is actually MORE than the value of the car on Honda's website with the SAME exact features. I can't help but feel they tried to take complete advantage of me. Absolute disrespect for the customer. Do not waste your time here as they clearly do not care to right their mistake on the customers behalf.The worst dealer I have ever dealt with!
by Sugarb1 on 01/24/2016After putting a deal together on paper it came time to sign. They had changed the prices on the final paperwork so it was different to what had been agreed. After catching a few, turns out they put us in the wrong county with higher tax.… And also changed the term of the finance. I have been back multiple times and have always been told that the person I need to talk to isn't there but will call me. Two months on, still no call! Just turns out it doesn't matter when you call or go in. The person that will "help" is never there! I will never be buying from here again.Deler should have a little patience and concern towards customers
by rrk1 on 11/05/2014We drove 80 miles to Dayton and all we spent in this dealership was hardly 3 minutes. The sales person some how was not interested in selling.went to this dealer on my friends suggestion but I think days have changed and people got a little… arrogant. The minimum they can do is try to understand the customers.Accord Ex-L
by JLM70 on 10/24/2012updated 08/06/2025I utilized the Edmunds internet quote service. Castrucci's was the best price by far. Cindy was professional and courteous.Great buying experience
by amty007 on 02/03/2013updated 08/06/2025Got a 2013 Honda Accord and the whole buying exp. was a breeze... James is great to work with and ensured the whole process went smoothly....I did ask for quotes from 6+ dealerships before going with Matt Castrucci Honda. And the dealer… honored all commitments that he'd made.GO THEY WILL HELP YOU
by jmills3 on 10/25/2013updated 08/06/2025I returned to this dealerhship to give them a second chance and they blew my mind they worked really hard to get me into the right car for the right price please over look my first post and go see them they are great4th purchase from Castrucci
by tjsg on 09/02/2013updated 08/06/2025I have now purchased 3 new and 1 used car from this dealership and have absolutely nothing but good things to say. Most recently I purchased a 2013 Honda CRV. James was very patient with me and I appreciate his honesty. He told me the best… way to assure I get a good price is to go through Edmunds and request 6 quotes. Great way to compare offers. James said he would be the best offer and he was the best by $1000. I feel I got a great deal and great service.Easy and quick
by corbin2 on 11/19/2013updated 08/06/2025Compared 3 different Honda dealers via email and Castrucci was the best price, quickest response and made it very easy. I recommend dealing with Walt if you want to feel well taken care of. He even came in on his day off on the day I got my… car. I felt like my business was important to them. They will get my future business as well.Excellent
by accordingtome on 12/06/2012updated 08/06/2025Very good experience...had checked 3 other dealerships before we went to Castrucci's Honda. Were so impressed with our salesperson David. He was so helpful and not pushy. Would highly recomend this dealer.
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