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Matt Castrucci Auto Mall

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Customer Reviews of Matt Castrucci Auto Mall

Overall sales Rating
4 out of 5 stars(4)
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4 sales Reviews
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5 out of 5 starssales Rating

The Third Purchase from Castrucci!

by Rannie Ashley on 10/26/2023

We bought our first KIA Soul from Matt Castrucci KIA in 2016. Our daughter liked it so much, that when she needed a new car, she went to Castrucci KIA and purchased her KIA Soul. A couple days ago our oldest car, a Chevy Blazer with over 316,000 miles on it, finally gave it up and went to that great junkyard in the sky, so knowing that we needed a new car ASAP, I got Matt Castrucci's website and found a 2019 KIA Soul with low mileage and a good price. I filled out the loan app online that evening and the next morning I received a call from Phil Bailey telling me they are getting the car ready for us to pick up that afternoon. Everyone at Castrucci was wonderful to work with and we will always use Matt Castrucci for our auto needs in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Andrew Glaser-Atkins

by CL on 07/27/2023

Andrew is a very sweet and very honest person. He knew it was my first time buying a car and took the time to explain every little thing about the process to me. I felt very taken care of and would absolutely buy a car from him again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New car purchase Cathy Baer

by Don on 04/05/2023

Cathy was very friendly and helpful . Looked at many cars found what I wanted made the purchase .All was good.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

Would give zero stars if I could

by NFun on 10/01/2022

(3/18/22) Went in person to look at a car that showed online they had. No car which wasn’t surprising and not really a big deal. Test drove a similar car they had on the lot and after spending almost an hour at the dealership and starting paperwork on a car they had on order we were informed of a large dealer markup. My wife and I stopped the paperwork and left feeling the salesman was not upfront about it. Later that day I notice there was an option to purchase the car online through them advertised below MSRP. I decided to attempt this option and after going through the entire process I get a call from a lady at the dealership saying they were canceling my order and that if wanted the car I would have to go in person and pay the mark up. This would have been frustrating and not a huge deal except for the fact a hard credit check had been run (not good for a credit score). If this practice isn’t illegal it certainly is unethical. Avoid this dealership at all cost.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
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