Spitzer Kia Cleveland
Customer Reviews of Spitzer Kia Cleveland
Review type:
Wasn't in the market - but got a car anyway!
My KIA
by Paul on 03/19/2024I am very happy with the overall experience I had at Spitzer KIA. The salesperson, Jenna Baker, was so very wonderful in taking care of us and helping us get the vehicle we leased at the amount we needed to be at. We will definitely return… to her when our lease is up.Paul, We are happy to hear that Jenna provided you with A+ service during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your positive feedback, and we look forward to your next visit!
Honest people's
by Ramon on 03/20/2024Belinda Frost, Was very efficient when I got there for my service and Is very polite.Ramon, Thank you for leaving Belinda this great feedback! Safe travels until we meet again.
Would recommend investigation
by Von on 03/16/2024Not very honest people especially Freddy and rudeI Love My Soul
by Ralph Glennon on 03/14/2024Great survive and friendly and knowledgeable sales peopleThank you so much for your 5-star review, Ralph! Offering quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future!
Patient and Helpful Sales Team
by blmiller2002 on 03/14/2024I've been leasing vehicles from Spitzer Kia for around 5 years now and each experience has been great. Sid was very attentive and patient while I chose my vehicle and it was in my appropriate price range.Thank you so much for your amazing review! We are overjoyed that Sid could consistently provide you with the quality care that you deserve. It is an honor to know how confident you are in our efforts, and we hope that you continue to choose us for all of your future automotive needs.
Spectacular Service
by Alissa M on 03/14/2024Belinda was a great advisor! Took my car in for a recall, it was diagnosed and serviced in a timely manner and at no cost. I appreciated the complimentary car wash and vacuuming of the interior!Alissa, We are so glad that Belinda took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Thank you for taking the time to leave us this great review and recommendation. Safe travels until we meet again!
First New Car!
by Rebecca W on 03/13/2024First of all if you're looking for a car go see Mary Hernandez! See was kind, informative and NOT pushy. She helped me with buying my first new car.Thank you so much for your positive review, Rebecca! We greatly appreciate the opportunity to work with you, and thrilled that Mary could provide you with top-notch service. Congratulations on your new vehicle!
Belinda Frost is special
by Clarence Maruna on 03/09/2024Service is done with the customer in mind. You are updated on progress and if other work is needed. And always with a Smile!Thank you for your wonderful review, Clarence! It is an honor to know how confident you are in our efforts, and we are glad that Belinda could provide you with a 5-star experience. We hope for an opportunity to work with you again!
great service!
by Chris on 02/18/2024I had a fantastic experience. This was my first new car purchase and Christian made everything pleasant and stress free.Thank you so much for your positive review, Chris! We are delighted to know that Christian took great care of you while providing you with a smooth, 5-star experience. It is our pleasure to serve you. Congratulations on your new car!
Great experience buying our car.
by Jabernathy29 on 02/18/2024Mary was wonderful working with. She and her manager worked to get us a great car in the price range we asked them to stay within.Thank you so much for your positive review! We are honored that you took the time to visit us, and proud to know that Mary could provide you with a smooth, 5-star experience. Congratulations on your new car!
Treated like a celebrity!!!
by Scott Tenney aka 10e on 02/11/2024Although I mentioned during my several visits that I was not a “movie star”, my sales person Zade Assad, his trainee Jenna J. and everyone at SPITZER Kia W. from the manager to other sales people to parts & service continued to treat me as… if I were one!Thank you for your wonderful review, Scott! It is an honor to know how confident you are in our efforts, and we are glad that Zade could provide you with a 5-star experience. We hope for an opportunity to work with you again!
Kia Spitzer CLE
by Sally M on 02/10/2024We have purchased and leased cars from this dealership for many years. The sales and service and always been professional and knowledgeable in every area. They always go above and beyond to meet all your needs whenever you are there. It is… such a pleasure to be able to go to a dealership that you know and trust. Everyone is friendly and always willing to help you. We were recently there for a service appointment and Belinda Frost was wonderful to work with. Thank you Belinda!Sally, Thank you for sharing the positive experience you had with Belinda! We are delighted that she could provide you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. Until we meet again, safe travels!
Service with a smile
by Sharon on 02/09/2024This dealership was and is a great place to go when getting a car or service after. The people are very friendly and show that they care. Recently I was in for an oil change and was assisted by Belinda Frost. She had assisted me the time… before and is always so pleasant. She takes the time out to be patient and explains everything if full detail. I was surprised that my service was done a bit before the time she stated. She offered their complimentary beverages and told me they make the best popcorn. Next time, I will be sure to try some. Overall, its a clean environment and the service is worth the wait.Hi Sharon, Thank you for leaving Belinda this positive review! Our team is always here to provide you with a smooth and informative experience. We look forward to serving your automotive needs for years to come!
great service
by Allen B on 01/28/2024Came in for routine maintenance. In and out quickly. Brianna Beerwa always kept me updated and didn't even charge me for part of the service.Hi Allen, Thank you for leaving Brianna this excellent review! We are overjoyed that she took great care of you and your automotive needs. Our guests' satisfaction is our utmost priority. We wish you the safest of travels until we meet again!
Soren(too) amazing
by Carli Middeldorf on 01/28/2024I love my new Kia Sorento. I upgraded big time. The heated seats, auto start from my phone, the screen and all its safety capabilities are great. Christian from Spitzer helped me through the entire process of buying my car. He wasn’t pushy,… was super helpful, patient and excited for me. 10/10 would recommend.Hi Carli, Thank you so much for your wonderful review and recommendation! We are honored by your repeat business, and proud that Christian could provide you with a smooth and informative experience. Your satisfaction means so much to us. We warmly congratulate you on your new Kia! Please do not hesitate to let us know if there is ever anything more that we may help you with.
great job
by Maryann on 01/28/2024everyone in the service department are all very nice. briann beewa was the first person i met when i was there and such a great lady she took her time listening to what i was getting done with my car.Hi Maryann, We are honored by your continued business, and overjoyed that Briann provided you with the quality service that you so much deserve. Thank you for you excellent feedback and recommendation. Please reach out to us if anything!
Best place to get a car
by Heidi on 01/26/2024Mate Tamas was great. Stopped in because my lease was up in 3 months. I told him I only had 2 hours and could come back if needed and he said I got this. I got all the info I needed and drove out with my new Kia Forte Gt with time to spare.Hi Heidi, Thank you so much for your wonderful review! We're so happy that Mate took care of your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Amazing customer service
by Geraldine on 01/24/2024I would recommend all my friends and family to come to Spitzer Kia the Staff was welcoming and friendly My sales man Andrew worked very hard for me and was understanding of My situation and still was able to leave with a smile thank you all… !We greatly appreciate you leaving Andrew this wonderful review! Our guests' satisfaction is our utmost priority. We wish you safe travels. Please do not hesitate to let us know if there is ever anything more that we may help you with.
Quickest car buying experience I ever had
by Kristen Kolenz on 01/20/2024The manager, Mel, and my salesperson, Yunes Assad, worked super hard to sell me the car I came to buy at the price I could afford. They were kind, patient, and friendly. Yunes even bought us DoorDash while we were waiting for financing… because my child was hungry. He also troubleshooted and solved an issue when my phone wouldn't connect to the car I wanted to buy. This was the fastest I've ever gotten through buying a used car! They understood that I had a tired child with me and got all the paperwork done quickly. Overall, it was the best car buying experience I've had.Thank you so much for your positive review, Kristen! Mel and Yunes are honored to have been of assistance to you with your special purchase. Your satisfaction means so much to us. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!
Satisfied customer
by Kay on 01/11/2024The dealership is a nice clean and friendly place..Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service.
Ask for Mate, he’s the best!
by Bry12 on 01/03/2024I got my new KIA Sportage from this dealership. Mate was very helpful and explained every detail that I had to know about the vehicle. He helped me decide on the vehicle, he paid attention on what my expectations are so l ended up getting… the perfect car.Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and so glad that Mate provided you with a smooth, 5-star experience! We warmly congratulate you on your new Kia Sportage!
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you.
One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates.
There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
SH, We love hearing from returning customers like you! Thank you for choosing us again for your third vehicle and for recognizing Hazim’s efforts to make the process simple and stress-free. It’s wonderful to know he could work with you in advance to secure the right deal before you even arrived at the dealership.
by Spitzer Kia Cleveland on 09/20/2025