Spitzer Kia Cleveland
Customer Reviews of Spitzer Kia Cleveland
Review type:
New car / Izzy
New car / Izzy
by Niki Sz on 07/21/2025I had an excellent experience working with Izzy at Spritzer Kia Parma. From start to finish, everything was handled quickly and professionally. Izzy was very helpful, friendly, and made sure we understood every step of the process. We are… thrilled with our new Kia Forte GT Line — it’s exactly what we wanted. Thank you to the whole team for making this such a positive and easy car-buying experience. I highly recommend Spritzer Kia Parma to anyone looking for great service and a smooth purchase.Excellent service!
by Sue H on 07/21/2025I have made several visits to Spitzer Kia for oil changes and have found the service team to be wonderful. This visit I worked with Darius Roberts. He was courteous and knowledgeable and got the job done for me. Thanks Darius.The man!
by BW on 07/01/2025Damon Swann was an excellent, friendly, and knowledgeable sales person! Although it took some time to get approved he was there the whole time! I would recommend Damon everyday of the week!New car
by April on 07/01/2025Damon Swann helped me get my new car fast I'm pleased with the time it took everything went great thank you for your time im soo happy 😊April, congratulations on your new vehicle! We are so glad that Damon provided you with a smooth, 5-star experience. Your satisfaction means so much to us. Thank you and safe travels!
My dreamcar
by Laabeauty on 06/30/2025I actually enjoyed my day at Kia. Emmanual was my salesman and I truly liked him. He was good.We appreciate your positive review and we are glad that Emmanuel took exceptional care of you. He will be delighted to hear of your kind words. Safe travels!
Great service!
by Kailey on 06/25/2025Belinda was the best service rep, kept my posted through out my appointment!Thank you for your positive review, Kailey! We are so glad that Belinda took great care of you and kept you well informed throughout the process. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Great Service from Belinda Frost
by Mary O on 06/11/2025We love Belinda. She has been great to work with. She is very good with my son Liam and answers all his questions.Mary, thank you for leaving Belinda this wonderful review! She will be honored to hear of your kind words and to know that you and your son Lia deeply value her service. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Service With A Smile
by DKane on 06/10/2025Belinda Frost was my service advisor and was great in greeting me, explaining the service to be performed and going over the paperwork and charges for the work performed. Her pleasant personality and communication skills are a real asset… for this business.Thank you for sharing your positive experience with us. Offering thorough and efficient service is so important to us, and we are glad that Belinda provided you with nothing less. She will be delighted to hear of your kind words. Please do not hesitate to give us a call if you ever have any further questions or concerns.
It's excellent services.
by A D Adamu on 06/05/2025The reception and services were great, the only challenge is that you spent a whole day trying to get the car. Other than that, everything is great.Thank you for your 5-star rating! We are glad that our team took great care of you throughout your visit. We greatly appreciate the opportunity to work with you. Safe travels!
A Kia Soul is for me PLZ
by Tammystarr O on 06/06/2025Matthew Sorma was my sales guy. He made buying my 2025 Kia Soul quick and easy. He helped me all the way through the process. Even followed up with me a few days later to see if I was still loving my car. I want to thank the team at Spitzer… for making this a great experience.Thank you for leaving Matthew this positive review! We work extremely hard to ensure our guests are satisfied with their experience, and we are glad that Matthew provided you with the A+ service that you deserve. Congratulations on your new Kia Soul! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Returning customer
by KHayduk on 05/25/2025I was so happy with my service at Spitzer Kia and especially Damon Swann! I am a returning customer due to Damon’s attention to detail and help with any and all questions and concerns! I will definitely be coming back!Thank you for your positive review! We are honored by your continued business, and we are so glad that Damon provided you with the A+ service that you deserve. Your satisfaction means so much to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.
Great service
by Lety on 05/14/2025updated 05/19/2025Joshua Cole helped me get my new car, he was so helpful and patient.Lety, We appreciate your positive review! We are honored to have had the opportunity to work with you, and we are thrilled that Joshua provided you with the 5-star service that you deserve. Congratulations on your new vehicle! If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Great buying experience!
by Nur Ibrahim on 05/16/2025Awesome dealership and staff! Walid Chaiban was informative and super helpful during the purchase process.Nur, Thank you for sharing your positive experience with us. We are delighted that Walid was both helpful and informative. Our guest's satisfaction is our utmost priority. On behalf of the entire team- congratulations on your new ride!
Great service
by Lety on 05/14/2025Joshua Cole helped me get my new car, he was so helpful and patient.Congratulations on your new vehicle! We are so glad that Joshua provided you with 5-star service. It is our pleasure to assist you in any way possible. Thank you and safe travels!
Satisfied
by Deborah on 05/05/2025Matthew was very through and helpful.All questions were answered in a timely mannerThank you for your positive review, Deborah! We are glad that Matthew provided you with thorough and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
My EV 6
by Scott 10 E on 04/05/2025Belinda Frost at SPITZER Kia West took excellent care of my tire which had 2 slow leaks. She decided to have a new tire put on. Especially since I had tire and wheel protection. She was courteous, professional, kind and extra… accommodating as she remembered I had a broken back. Now that’s the kind of personal service that will bring me back to that dealership.Thank you for leaving Belinda this wonderful review! We are so glad that Belinda took great care of you and your automotive needs. She will be delighted to hear of your kind words. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Thanks to Belinda!
by Mary on 03/27/2025Been coming here for 2 years and Belinda Frost has been our service contact. She has been excellent to work with. She keeps us well informed. Thank you Belinda for all your hard work.Thank you for leaving Belinda this amazing review! We are glad that she consistently provides you with quality and efficient service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.
Great dealership with a great staff!
by Shaun on 02/20/2025This is a great dealership to do business. The staff will treat you like friends. Andrew and Mike Mansour keep me coming here to do businessShaun, thank you for your positive review! We are glad that Andrew and Mike provided you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!
Happy New Year with a big red bow!
by Mary Jo Fahey on 01/15/2025updated 01/23/2025I am familiar with this Spitzer Kia dealership, because they have handled our maintenance on my other Kias. My husband & I visited that day because there was an ad for a Kia Soul that looked appealing. When we arrived, we met with Caleb… Caudill. He was friendly and very easy to work with. I went for ride in the Kia Soul and fell in love with car. Caleb pointed out many features while we drove around. I knew I had to have the car and Caleb worked to get me a good deal. After all the papers were signed and we were leaving with keys (Fob) in hand, we walked outside and there was the Kia Soul with a big red bow! Great way to start the year! I would recommend this dealership and especially Caleb Caudill if you are looking to purchase a car!Mary Jo, Thank you for sharing this review with us. Caleb and the rest of our crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.
2025 Kia Niro Purchase
by JimG on 12/24/2024updated 12/30/2024I have purchased my last three automobiles from Spitzer Kia in Brookpark. Mate Tamas was my sales rep for the last two. He is a very nice young man. In tune to my wants and needs, listens and responds appropriately. I'm very happy with my… Hybrid Niro and with Mate's service. You will be too. Ask for him when you arrive. You'll be happy you did!Jim, Thank you very much for sharing your experience with us and your continued loyalty to our dealership. It is great to hear that you've found value in all aspects of our dealership and we appreciate your repeat business. Congratulations on your new Hybrid, we look forward to seeing you next time you stop by, Safe travels!
Oil change
by Carli M on 12/19/2024updated 12/26/2024Courteous people and service was good.Carli, Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Safe Travels and Happy holiday's!
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you.
One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates.
There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
Thank you for your time and feedback. We are so glad that Damon took great care of you and he will be honored to have earned your kind recommendation. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
by Spitzer Kia on 07/08/2025