Spitzer Kia Cleveland
Customer Reviews of Spitzer Kia Cleveland
Review type:
Wasn't in the market - but got a car anyway!
Instant Help
by Adam on 09/23/2025I arrived at the service garage and was told to wait by a few people. When I finally pulled up to a desk, I was met by Belinda. She was so kind and helpful, I left my car for service and in a few hours, i returned to a fixed problem and a… clean car. Everything Belinda did for me was above and beyond and I was extremely satisfied with my visit.Thank you for taking the time to leave us this 5-star rating! We are so glad that Belinda took great care of you and your automotive needs. Your satisfaction means so much to us. Wishing you the safest of travels until we meet again!
Wasn't in the market - but got a car anyway!
by SH on 09/04/2025updated 09/09/2025Great experience again with this dealership. It's my third car with them and I have found them to be amazing. There isn't a "hard sell". When I got my current car recently it was after I had been considering for some time - and after they… had told me my last visit there was no way they could get me what I wanted for the price I had in mind. When they reached out to me about a current promotion and I said I didn't want to waste anyone's time - Hazim worked with me over text message to ensure that they could get me a deal that worked for me before I ever even set foot in the dealership!SH, We love hearing from returning customers like you! Thank you for choosing us again for your third vehicle and for recognizing Hazim’s efforts to make the process simple and stress-free. It’s wonderful to know he could work with you in advance to secure the right deal before you even arrived at the dealership.
Damon Swann is your go to guy when buying a car!
by A James on 08/25/2025Damon Swann got me the absolute best deal on my car at a super affordable price. With everything else going up, Damon was able to put me in a newer “Certified Pre-owned” car at a monthly price that still allows me to afford groceries.… Thanks Damon!!!!We appreciate you leaving Damon your positive review! It was our pleasure to help you get a vehicle that fits your needs. Let us know if we can assist you any further. Well wishes to you!
Love my new Sportage
by Sallyjoe on 08/20/2025I have been going to Spitzer Kia for 7 years now. I recently traded in my lease for a new 2026 Sportage. Everyone at this dealership is professional and friendly. Andrew Mansour helped me in the process of getting a new Sportage. He was so… helpful and knowledgeable. He heard what my needs for a new vehicle were and helped me find the perfect one. Everyone at this dealership is so helpful in the whole process of your new purchase. This is also a great place to service your vehicle. They are always willing to go the extra mile. You are not just a customer here, they treat you like family. Thank you Andrew and everyone for helping me choose such an amazing new lease!!Congratulations on your new Kia Sportage! We are honored by your continued business over the years, and we are so glad that Andrew and the team provided you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. Thank you for your positive review! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Perfect
by Richard Sambenedetto on 08/20/2025They are very efficient, Gabrielle Sardich was very professional and kept me informed throughout my service visit.Thank you for your positive review, Richard! Offering thorough and efficient service is so important to us, and we are glad that Gabrielle provided you with nothing less. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
New car / Izzy
by Niki Sz on 07/21/2025I had an excellent experience working with Izzy at Spritzer Kia Parma. From start to finish, everything was handled quickly and professionally. Izzy was very helpful, friendly, and made sure we understood every step of the process. We are… thrilled with our new Kia Forte GT Line — it’s exactly what we wanted. Thank you to the whole team for making this such a positive and easy car-buying experience. I highly recommend Spritzer Kia Parma to anyone looking for great service and a smooth purchase.Niki, we appreciate your positive review and we are happy to hear that Izzy took exceptional care of you. Your kind recommendation means so much to us. On behalf of the entire team- congratulations on your new Kia Forte GT Line! Safe travels.
Excellent service!
by Sue H on 07/21/2025I have made several visits to Spitzer Kia for oil changes and have found the service team to be wonderful. This visit I worked with Darius Roberts. He was courteous and knowledgeable and got the job done for me. Thanks Darius.Sue, thank you for your positive review! We are honored that you have continuously confided in us with your automotive needs, and we are glad that Darius consistently takes great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
The man!
by BW on 07/01/2025Damon Swann was an excellent, friendly, and knowledgeable sales person! Although it took some time to get approved he was there the whole time! I would recommend Damon everyday of the week!Thank you for your time and feedback. We are so glad that Damon took great care of you and he will be honored to have earned your kind recommendation. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
New car
by April on 07/01/2025Damon Swann helped me get my new car fast I'm pleased with the time it took everything went great thank you for your time im soo happy 😊April, congratulations on your new vehicle! We are so glad that Damon provided you with a smooth, 5-star experience. Your satisfaction means so much to us. Thank you and safe travels!
My dreamcar
by Laabeauty on 06/30/2025I actually enjoyed my day at Kia. Emmanual was my salesman and I truly liked him. He was good.We appreciate your positive review and we are glad that Emmanuel took exceptional care of you. He will be delighted to hear of your kind words. Safe travels!
Great service!
by Kailey on 06/25/2025Belinda was the best service rep, kept my posted through out my appointment!Thank you for your positive review, Kailey! We are so glad that Belinda took great care of you and kept you well informed throughout the process. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Great Service from Belinda Frost
by Mary O on 06/11/2025We love Belinda. She has been great to work with. She is very good with my son Liam and answers all his questions.Mary, thank you for leaving Belinda this wonderful review! She will be honored to hear of your kind words and to know that you and your son Lia deeply value her service. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Service With A Smile
by DKane on 06/10/2025Belinda Frost was my service advisor and was great in greeting me, explaining the service to be performed and going over the paperwork and charges for the work performed. Her pleasant personality and communication skills are a real asset… for this business.Thank you for sharing your positive experience with us. Offering thorough and efficient service is so important to us, and we are glad that Belinda provided you with nothing less. She will be delighted to hear of your kind words. Please do not hesitate to give us a call if you ever have any further questions or concerns.
It's excellent services.
by A D Adamu on 06/05/2025The reception and services were great, the only challenge is that you spent a whole day trying to get the car. Other than that, everything is great.Thank you for your 5-star rating! We are glad that our team took great care of you throughout your visit. We greatly appreciate the opportunity to work with you. Safe travels!
A Kia Soul is for me PLZ
by Tammystarr O on 06/06/2025Matthew Sorma was my sales guy. He made buying my 2025 Kia Soul quick and easy. He helped me all the way through the process. Even followed up with me a few days later to see if I was still loving my car. I want to thank the team at Spitzer… for making this a great experience.Thank you for leaving Matthew this positive review! We work extremely hard to ensure our guests are satisfied with their experience, and we are glad that Matthew provided you with the A+ service that you deserve. Congratulations on your new Kia Soul! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Returning customer
by KHayduk on 05/25/2025I was so happy with my service at Spitzer Kia and especially Damon Swann! I am a returning customer due to Damon’s attention to detail and help with any and all questions and concerns! I will definitely be coming back!Thank you for your positive review! We are honored by your continued business, and we are so glad that Damon provided you with the A+ service that you deserve. Your satisfaction means so much to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.
Great service
by Lety on 05/14/2025updated 05/19/2025Joshua Cole helped me get my new car, he was so helpful and patient.Lety, We appreciate your positive review! We are honored to have had the opportunity to work with you, and we are thrilled that Joshua provided you with the 5-star service that you deserve. Congratulations on your new vehicle! If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Great buying experience!
by Nur Ibrahim on 05/16/2025Awesome dealership and staff! Walid Chaiban was informative and super helpful during the purchase process.Nur, Thank you for sharing your positive experience with us. We are delighted that Walid was both helpful and informative. Our guest's satisfaction is our utmost priority. On behalf of the entire team- congratulations on your new ride!
Great service
by Lety on 05/14/2025Joshua Cole helped me get my new car, he was so helpful and patient.Congratulations on your new vehicle! We are so glad that Joshua provided you with 5-star service. It is our pleasure to assist you in any way possible. Thank you and safe travels!
Satisfied
by Deborah on 05/05/2025Matthew was very through and helpful.All questions were answered in a timely mannerThank you for your positive review, Deborah! We are glad that Matthew provided you with thorough and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
My EV 6
by Scott 10 E on 04/05/2025Belinda Frost at SPITZER Kia West took excellent care of my tire which had 2 slow leaks. She decided to have a new tire put on. Especially since I had tire and wheel protection. She was courteous, professional, kind and extra… accommodating as she remembered I had a broken back. Now that’s the kind of personal service that will bring me back to that dealership.Thank you for leaving Belinda this wonderful review! We are so glad that Belinda took great care of you and your automotive needs. She will be delighted to hear of your kind words. Please do not hesitate to give us a call if you ever have any further questions or concerns.
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you.
One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates.
There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
SH, We love hearing from returning customers like you! Thank you for choosing us again for your third vehicle and for recognizing Hazim’s efforts to make the process simple and stress-free. It’s wonderful to know he could work with you in advance to secure the right deal before you even arrived at the dealership.
by Spitzer Kia Cleveland on 09/20/2025