Twins Buick GMC
Customer Reviews of Twins Buick GMC
Review type:
Exceptional Service and Honest Pricing
by kthomas001 on 11/04/2024updated 11/20/2024I recently had my vehicle serviced at Twin Buick, and it was a fantastic experience from start to finish. The staff was professional, friendly, and genuinely attentive to my concerns. Not only did they provide an accurate quote upfront, but… they also honored every commitment they made. I was impressed with how transparent they were about the pricing—no hidden fees or surprises. The work was completed within the promised timeframe, and the quality of service exceeded my expectations. My car is running perfectly, and I feel confident in the work they performed. I would absolutely recommend Twin Buick to my friends and family.Best care
by DeeDee1 on 02/11/2024Perfect fast and good. I was able to take a nap in the waiting area and it felt great will always come back always make me feel welcomedWe are so glad you were comfortable and happy with your service! We look forward to your next visit! Take care!
Cannot trust
by Not Happy on 07/10/2023I have been taking my car to this dealer since 2016. I was always satisfied with the customer service, honesty, reliability and credibility until the last couple of years I do not know waht has changed but at this point I will not only not… recommend this dealer for any service or purchase I have aldready let close friends that are in the market to steer clear of Twins. Integrity is a huge factor when it comes to finding a dependable dealer to service a car and Twins does not live up to the standard.We are sorry to hear about your negative experiences here at Twins Buick GMC lately. We have been working hard on turning things around and getting back to providing excellent customer service to everyone. We hate to hear you have chosen to find a different dealership but we do understand that after having a negative experience somewhere, the chances of you returning are low. For that reason, we will work diligently in turning things around and hopefully, we can reach out in the near future to let you know about some changes and earn your business back. Please contact us at (614) 515-4109 so we can work with you to make this right.
Oil change
by GMC2020 on 01/08/2021I recently had an oil change done on my truck at Twins. As far as the service, they did a fine job and it seemed to be done relatively quickly. I’ve owned luxury brand cars in the past and have a higher expectation for the way service is… delivered. All three times I’ve had my oil change done here, my car comes back with the seat moved from my position and dirty finger smudges on the outside of the door and inside. This isn’t a huge deal and I cleaned it before leaving the parking lot, but these are small differences that separate a Buick dealership from BMW.
Chevrolet Malibu
Ford Edge
Buick Envision
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
by Gina Bianco on 12/03/2024