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Customer Reviews of Lindsay Honda

Review type:

Overall rating

3.0
3 out of 5 stars

(2 reviews)


Customer recommendations:

Yes (1)|No (1)

Great car buying experience

5 out of 5 starsby Joe Palmore on 08/30/2024

Buying a car can be a stressful experience. However my recent purchase at Lindsay Honda was very pleasant. Our sales person Mikale Long was very informative and polite. The sales person can make or break a deal and Mikale definitely sealed the deal for me. I highly recommend Lindsay Honda and be sure top ask for Mikale Long. Joseph M Palmore
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  • Great car buying experience

    5 out of 5 starsby Joe Palmore on 08/30/2024

    Buying a car can be a stressful experience. However my recent purchase at Lindsay Honda was very pleasant. Our sales person Mikale Long was very informative and polite. The sales person can make or break a deal and Mikale definitely sealed the deal for me. I highly recommend Lindsay Honda and be sure top ask for Mikale Long. Joseph M Palmore
  • Scam ! [non-permissible content removed]!

    1 out of 5 starsby Shawn Raney on 01/11/2024

    Purchased a 2019 Accord Sport here the other day and I reported a Saftey issue with the suspension. John Durbin sent the vehicle to be serviced over at the reconditioning Center, Long story short, they provided documentation that there was no issue. Fast forward to when I pick the vehicle up. 24 hours later it was still making noise of course because they didn’t fix the actual issue because they did not look for it. I drove the car into the service drive and talk to a service advisor named Jake. It was his last day as an advisor., he was nice enough to get in my car and go for a ride and he immediately heard the noise and he documented it on an appointment that he set for me the next morning at 7 AM. Upon arrival, I met with a service writer, named Tim Smith, super cool guy. He also requested to go for a ride with me because Jake no longer worked for the company. Tim also heard the noise when we went for the same test ride that the other guy went on with me. A little bit of time went by and Tim put me in the car with his master technician, he also heard the noise. The other two guys have already heard. 10 minutes after he pulled the car into the shop, he had photo and video evidence of what was making noise, as expected, it was a safety concern. The tie rods were bad. I suspect the used car manager told the reconditioning center to put that they did not hear any issue to prevent any funds from being paid to Fix said issue. Sidenote, The extra key fob that was provided to me, is not programmed to the vehicle, and they attempted to charge me to program them. Also, the night that I purchased the vehicle they could not provide documentation of the CVT fluid being changed, when I drained it at my shop, it only had 2 quarts of fluid in it, so it had not been reconditioned properly before the vehicle was sold to me. The car will be OK. It just needed a couple things at the end of the day. It’s about doing what’s right and John Durbin was very rude and unprofessional and hung up the phone multiple times on me. My sales rep. Rachael Williams was also uninterested in helping me resolve my issues with the new vehicle. If you were going to buy here, make sure that you exercise, caution and have your ducks in a row, I’m just thankful that I have a very strong, mechanical background. John Durbin told me it’s normal for vehicles of my year 2019 to make noise when it drives…. As a licensed ASE technician this infuriated me.
The following reviews are more than two years old. They are not included in the overall rating.
104 reviews

  • Disappointed 😞

    1 out of 5 starsby Amber on 05/23/2023

    I'm spending $40000 on a vehicle and at first I was super excited and thought that Ashhdenn was amazing. She told me what she thought I wanted to hear until she got a 5 star review and after that things changed. People that are buying a vehicle, whether new or used have no clue that a car doesn't come with a user manual. People expect a vehicle to come with one. She kept telling me she was going to get me one for a few weeks and didn't. I had to finally call the manager to get one and then it was the wrong one. I got ahold of Ashhdenn and let her know all she wanted to do was tell me she'll keep an eye out for one and as soon as she comes across one, she'll get ahold of me and sent me a link to buy one. I'm not spending another 60 bucks on a manual that should come with a car. Now it's been about 2 months and still haven't heard anything. If I knew how to get rid of the 5 star review she pressed me for, I'd delete it. I'd like to have my user manual.. No one wants to download a digital one and scroll thelrough 700 pages to find what they need. I will not recommend lindsay honda to anybody and will let them know my experience with them.
    • Total disappointment the way Ashhdenn handled the situation.

      by Amber on 05/24/2023


  • Tricked and presented a $517 bill

    1 out of 5 starsby Cherraun on 04/07/2023

    I called yesterday April 6, 2023 to schedule an oil change. Honda was able to get my car in April 7, 2023. My son took my car in with the understanding that I was to get an oil change only. Manish, our representative approached my son when he arrive asking about an issue, B17, and if he wanted to have it fixed. Also, asked what phone number is associated with this car. My son agreed thinking Manish was referring to the oil change and gave him my number. Manish, did not quote a price or even explain that B17 has nothing to do with an oil change. After Honda texted a video explaining what they found, Manish called me asking what I wanted done. I agreed to have the filters replaced in addition to the oil change. Manish never mentioned anything about this B17 charge of over $200. He also asked if I brought the vehicle in. Not understanding what he meant by that, I told him yes. When all was complete, we get a bill for $517. All I asked for was an oil change and filters replaced. According to Manish, B17 cleans and replaces the brake fluid. Who does this? I've own multiple cars and never had this done. This is a 2021 Honda Accord. There is no reason to have this done to a car with only 17,000 miles. What have I learned by getting tricked by Honda and Manish? I will never have them do an oil change again. I will take my vehicle to Valoline who explains in detail what they recommend with price before taking action. Very disappointed customer.

  • Performance and Beauty all in One Place

    5 out of 5 starsby Tennessee1 on 03/12/2023

    I recommend going to Lindsay Honda if you're looking for a vehicle. The salesman my wife and I have dealt with over the pass 3+ years has brought us to lease 3 vehicles now. They were so kind and understanding to what we were looking for. They work with you and don't force you to buy anything you don't feel comfortable buying. It's great knowing that my wife and I can walk into a Dealership and not feel pressured, but yet know we can walk out with the vehicles we want every 3 years. Thank you so much Lindsay Honda.

  • Love My New Ride from Lindsay!

    5 out of 5 starsby Tim R on 03/09/2023

    Lindsay is a great place to buy/lease a car! Friendly staff. Informative, but not pushy. Fair pricing. Good selection of new and used vehicles. I've been dealing with them for years and highly recommend!

  • Great experience as always

    5 out of 5 starsby James Caudle on 03/06/2023

    My family and I have bought several cars from Lindsay Honda and again this time I felt like they took care of me and made sure I got what I wanted.

  • Friendly Service and a Fabulous Vehicle

    5 out of 5 starsby Jenna Sparrowe on 03/05/2023

    I wasn’t in the market for purchasing a vehicle but unfortunately, life had other plans. I totaled my beloved Honda Fit and had no idea what I was looking for. I test drove a Honda HR-V at another dealership and fell in love. I quickly found myself heading to Lindsay Honda. Derek was absolutely phenomenal. He listed to everything I wanted in a vehicle and helped me find the perfect one. Dakotah in Finance was also extremely helpful and knowledgeable. Thank you both for helping me find the vehicle I wanted that was in my budget and checked all of my boxes.

  • Great Sales Rep Mike Houston Rocks!!

    5 out of 5 starsby AmE on 03/05/2023

    They try hard to satisfy me even if they are really busy!
  • Ashhdenn made the car buying experience painless! Very friendly and helpful

    5 out of 5 starsby Rob k on 03/04/2023

    Very friendly and curtiious
  • Best Experience!

    5 out of 5 starsby Hannah on 03/03/2023

    I've had an amazing experience at Lindsay Honda! Tiireq is a wonderful young salesman and he took good care of me and my husband finding the car that is right for me. His manager is phenomenal and work great together as a team. I will be back to see them for our next car purchase. Everyone is friendly and helpful, thank you!
  • Best dealership

    5 out of 5 starsby Gail on 02/28/2023

    Very clean and friendly dealership. They had older Hondas in the showroom which brought back some memories from my teenage years.
  • Great Experience

    5 out of 5 starsby Cheyenne Severence on 02/27/2023

    I had a great experience with Jon at Lindsay Honda! He answered my questions and wasn't pushy. The process was seamless.
  • Excellent Salesman

    5 out of 5 starsby Bradley George on 02/27/2023

    Cody was great easy to work listened to us and help make the deal and no pressure
  • My 4th Honda

    5 out of 5 starsby Honda Fan on 02/25/2023

    Very nice dealership, nice people, very helpful and patient when explaining details
  • Highly recommend

    5 out of 5 starsby Brooke Hall on 02/25/2023

    Upgraded my Honda today. Found just what I was looking for, and Derek made my experience wonderful.
  • Lindsay Honda is the place to buy a new or used car.

    5 out of 5 starsby Terryd on 02/23/2023

    Lindsay Honda is the place to buy your next vehicle. You have found that other dealers pressure you into buying from them but you will mot find that at Lindsay Honda. I have leased 4 new Honda Accords from Lindsay Honda and I have never felt pressured to buy or lease. My salesman was willing to help me get the best deal I could. He went to bat to help not like other salesman at other dealerships. When your ready for your next vehicle go to Lindsay Honda and ask for Matthew Burgoon he was great to work with.
  • Excellent Sales Experience

    5 out of 5 starsby SherylC on 02/20/2023

    They are kind, helpful and not aggressive. Dwight Allred was an excellent sales representative and very thorough in explaining the car features.
  • Great day to buy a car

    5 out of 5 starsby Happy customer on 02/19/2023

    Very low pressure. Great atmosphere and friendly sales and finance people.
  • Awesome service once again

    5 out of 5 starsby Ashdenn on 02/14/2023

    Everyone was friendly and helpful and took time to answer questions. I didn't feel rushed or pushed. Thank you Ashdenn for taking time to make me feel awesome!!! Thank you Dakota for the cheese!
  • They will get you together forsure !

    5 out of 5 starsby DeOnte P on 02/12/2023

    The staff in the loyalty center sales & leasing center were very helpful. They made me feel welcomed and I felt that I made a great choice choosing Lindsay Honda .
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