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Customer Reviews of Lindsay Buick GMC

Review type:

Overall rating

3.6
3.6 out of 5 stars

(5 reviews)


Customer recommendations:

Yes (4)|No (1)

Great Experience

5 out of 5 starsby TimPoulson on 09/30/2024

Mitchell met us in the lot as I was driving through and got out to look at a few cars. He was very polite and offered to show us some of the cars in the price range I was looking for. We ended up spending more but it made sense to me and my wife and I are very happy with the decision. He showed us a few options on financing. Craig recognized me from when I called on him at another dealer when I was working for Auto Additions and came over and greeted my wife and me. This made us feel very good about dealing with Lindsay Buick. I have owned Buicks in the past and my first job out of high school was at Erb Brothers Buick in Willoughby as a technician. I am very pleased to have this Buick Envision as I have had my eye on them for some time now. Mitchell took us on a test drive and I was impressed with the performance of the car. We also drove a used 2021 Honda CR-V and the Buick was hands down the better performing car. My wife likes the passenger side power seat and the dual zone AC. The heated seats were a selling point for her and the ease of getting in and out of the car. She has a muscle condition that limits her but these comfort options were just what she needs. The sales process was not complicated nor did we feel any pressure to buy right now. The fact that you had this particular car and gave us a great deal on it made that decision easy. He demonstrated the various options that are on the car and set up our phones in the audio system. ( I called it the RADIO but it was explained as an audio system. Giving away my age.) He showed me options I can purchase for it but I decided to hold off for right now. I have a Honda CR-V that I purchased new at Lindsay Honda in 2009 and also had a good buying experience at that time. The financing went smooth, again some things were presented to consider but I didn't feel pressured to purchase the extras. We left feeling very good about the process as a whole and I will recommend other people I know to consider purchasing a car from your dealership. A+++
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5 reviews
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  • poor body shop

    1 out of 5 starsby Richard on 03/23/2025

    very, very disappointing. very poor communication, took a long time, didn't replace parts as stated, replaced factory aluminum arm with a steel one. I also requested additional work several times didn't follow up about it.
  • Service - 13 GMC YUKON XL DENALI

    5 out of 5 starsby Bill DeWitt on 01/14/2025

    The truck traveling at 45+ miles an hour had a "humming noise" coming from the front end. That's all Bill Spaulding and his service team had to go on. They diagnosed the problem, and the front two hubs needed to be replaced. It only took a day for the parts to come in and within a week the repair was complete, and I was rolling down the highway noise free. Bill always goes out of way to get the job done and provide Positively Outrageous Service! My thanks to Bill and his Team!
  • Great Experience

    5 out of 5 starsby TimPoulson on 09/30/2024

    Mitchell met us in the lot as I was driving through and got out to look at a few cars. He was very polite and offered to show us some of the cars in the price range I was looking for. We ended up spending more but it made sense to me and my wife and I are very happy with the decision. He showed us a few options on financing. Craig recognized me from when I called on him at another dealer when I was working for Auto Additions and came over and greeted my wife and me. This made us feel very good about dealing with Lindsay Buick. I have owned Buicks in the past and my first job out of high school was at Erb Brothers Buick in Willoughby as a technician. I am very pleased to have this Buick Envision as I have had my eye on them for some time now. Mitchell took us on a test drive and I was impressed with the performance of the car. We also drove a used 2021 Honda CR-V and the Buick was hands down the better performing car. My wife likes the passenger side power seat and the dual zone AC. The heated seats were a selling point for her and the ease of getting in and out of the car. She has a muscle condition that limits her but these comfort options were just what she needs. The sales process was not complicated nor did we feel any pressure to buy right now. The fact that you had this particular car and gave us a great deal on it made that decision easy. He demonstrated the various options that are on the car and set up our phones in the audio system. ( I called it the RADIO but it was explained as an audio system. Giving away my age.) He showed me options I can purchase for it but I decided to hold off for right now. I have a Honda CR-V that I purchased new at Lindsay Honda in 2009 and also had a good buying experience at that time. The financing went smooth, again some things were presented to consider but I didn't feel pressured to purchase the extras. We left feeling very good about the process as a whole and I will recommend other people I know to consider purchasing a car from your dealership. A+++
  • Usually good

    2 out of 5 starsby pastorjd58 on 02/29/2024

    The service dept. had my car for over an hour and had not started work on it. So I had to cancel some of the work that was to be completed. I had them change the oil and rotate the tires but not service the brake system as was scheduled. Lindsay's is generally very good but the service this time was very disappointing.
  • Great service

    5 out of 5 starsby Tonyyac on 08/29/2023

    It's the only place I would take my car/truck to get serviced. The tech/service advisor, Bill, is a great guy to work with, as he is highly knowledgeable.
The following reviews are more than two years old. They are not included in the overall rating.
9 reviews

  • The best service advisors

    5 out of 5 starsby TonyYac on 06/10/2023

    Great service and the best Staff !! I had the pleasure of working with service advisor Bill. He is highly knowledgeable and courteous. He did everything he could to assist me, and he delivered. I would recommend him to anyone.

  • Body looks great.

    5 out of 5 starsby ColbyTB on 05/23/2023

    Body work and replacement driver's side mirror look great so far.

  • Customer for life at Lindsay Buick

    5 out of 5 starsby JD1982$ on 04/17/2023

    It was great. Camyrn Scott was so awesome. She was not pushy at all. Very helpful and very knowledgeable. She made our experience very easy and fast. Will most definitely recommend her to any an everyone. Thank you for everything Camyrn we are a customer for life.

  • EXCELLENT AND PROFESSIONAL SERVICE

    5 out of 5 starsby Steve I on 02/19/2023

    Thank you Bryan Soler and Team at Lindsay for making our purchasing experience an excellent one. We are very appreciative for the outstanding and professional service that you provided to us. Buying a new car was a Journey and one that we will always remember. I would highly recommend this dealership. Keep up the Excellent work.

  • Incredible experience from start to finish!

    5 out of 5 starsby Kait GW on 01/28/2023

    Lindsay Buick provided an incredible experience from start to finish. I was burned by another dealer and reached out to Lindsay when I saw they had the exact vehicle I wanted. Their team contacted me with an hour and we were able to complete the deal via phone, text, and email…as I’m 2 hours away from the dealership. I cannot say enough great things about the dealership and everyone I worked with. Cameron Walters was an exceptional professional and I am very happy with my purchase.

  • Sold on the car and the company!

    5 out of 5 starsby Carrigen on 01/18/2023

    Kevin was absolutely FANTASTIC start to finish. I went in, unsure of what to expect and was on the fence about the vehicle / down payment / monthly payments. He answered all of my questions, went over everything thoroughly and was able to help with the finance terms. (Also thank you to the finance department!) I cannot recommend him, or the company, enough.

  • Perfect purchase

    5 out of 5 starsby Edoubble on 01/12/2023

    Great salesperson and customer service. Saleana White. did a wonderful job making sure I felt comfortable and satisfied with my purchase.
  • Excellent service

    5 out of 5 starsby Erica Reed on 12/28/2022

    The sales associate Seleana was very kind and professional! She walked me through the buying process and was so patient with me. It was a pleasure working with her and the team at Lindsay Buick. Thank you!
  • Mini van

    5 out of 5 starsby Kc on 12/27/2022

    Prices are good and customer service has been good
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