Germain Subaru of Columbus
Customer Reviews of Germain Subaru of Columbus
Review type:
Extremely happy satisfied customer
Great first experience.
by Ben on 05/26/2025Chad was great to deal with. They got me in for service on a short notice and was much appreciated. Service overall was great and fast. Got a free car wash as well.Ben, we're delighted to hear Chad and the Germain Subaru of Columbus team provided you with excellent service on short notice. Enjoy that clean car!
Service Department
by Angie Pryor on 05/03/2025Working with Dionysis is great. The team always does a great job when I take my car in for service. They go above and beyond.Angie, we're delighted to hear that Dionysis and the team at Germain Subaru of Columbus are providing exceptional service for you. Thanks for sharing your experience!
Extremely happy satisfied customer
by Vicki on 03/04/2025I couldn’t ask for a better experience. Everyone, from the service department, sales floor to managers went above and beyond. I brought my 13 year old Impreza in for service (several warning lights had come on). After diagnostic tests,… and many conversations with the service department, family and others (that knew a lot more about cars than me) it was decided that it made more sense to buy rather than repair…heck she was 13 years old and was this going to just be the start???. I knew the buying process was going to take a few day, just getting everything in place, and the only vehicle I had was the one in service. No problem, they made sure I had a loaner car. Now to the buying…the sales person was amazing. He listened to my wants and needs, he showed me cars and colors I was interested in and did not try to add on things I wasn’t interested in. (I say this because in the past, at a different dealership, the salesperson did not do this…that person would only show me colors and vehicles I had specifically said I was not interested in). Needless to say, I got the car I really wanted, in the color I love, with all the amenities I wanted. I also got it at a price that was upfront and very fair. Germain Subaru you have a happy, satisfied customer for life!Vicki, we're delighted to hear about your positive experience with Germain Subaru of Columbus! It's fantastic that our team could assist you in finding the perfect car and make the process smooth for you. Enjoy your new ride!
These guys are the best
by Colleen on 02/08/2025updated 02/14/2025I loved how friendly everyone was it ment so much to me. I had a rough last year and Jamal helped to ease the stress and anxiety of my process of choosing the SUV I purchased.Colleen, we're so glad to hear that Jamal and the team at Germain Subaru of Columbus made your experience a positive one. Thank you for sharing this with us, and we hope you're enjoying your new SUV!
Great people, great customer service!
by Amanda Rosati on 02/04/2025I live in Northeast Ohio, and have driven to Germain of Columbus specifically to work with Leo for my Subaru needs. Leo made the process so easy and painless, had everything prepared in advance so there was minimal waiting time when the car… sale/paperwork was processing. I was in and out in 1 hour!! Everyone we spoke with was friendly, inviting, and down to earth. I would recommend this Subaru dealership to anyone interested in a Subaru, based and the stellar customer service and overall great humans who work here.Amanda, we're delighted to hear that Leo and the team at Germain Subaru of Columbus made your experience so seamless! Thank you for making the trip from Northeast Ohio and recommending us. Enjoy your new Subaru!
Excellent service from the entire staff
by Kartik Patel on 02/02/2025Excellent service. No haggle pricingThank you for sharing your support of Germain Subaru of Columbus!
very satisfied
by John Jeanneane on 01/28/2025We have purchased a 2020 Outback and traded it in for a 2025 Outback and our daughter purchased a 2014 Forrester from your dealership. All three experiences were very positive. We have enjoyed very much working with Leo Dy, he has been… great. The maintenance packages we purchased at the time of purchase weren't the most economical but we have thoroughly satisfied with the process and the efficiency. Thank you Germain SubaruJohn, thank you for your continued trust in Germain Subaru of Columbus! We're delighted to hear that Leo and our team have made each experience positive. Enjoy the new Outback, and we're here if you need anything else!
Easy
by Brian H on 01/18/2025The buying experience was very easy no pushy sales I worked with Nick and he was very pleasant to work withBrian, we're delighted to hear that Nick made your buying experience smooth and enjoyable at Germain Subaru of Columbus. Thanks for sharing your feedback!
Jazzy gift
by Graduation Gift on 01/13/2025Very good experience with the way you treated my Daughter and her getting the vehicle she really wanted.We're delighted to hear that your daughter had a great experience at Germain Subaru of Columbus! Our team is committed to providing excellent service, and we're glad she found the vehicle she wanted. Thank you for sharing this positive feedback!
Second purchase in 14 months.
by Daniel Schneider on 01/06/2025Likes; Sales staff are very professional and courteous. Larry, Val and Jamal are very sincere honest associates. The Staff at Germain Subaru not only sells a great product, and they represent it well. Really a pleasure to communicate with… and conduct business. Dislikes; I live in Lancaster Ohio. It's a long drive to conduct business with your Associates. It's well worth the drive!Daniel, we're delighted to hear that Larry, Val, and Jamal made your experience at Germain Subaru of Columbus worth the drive! Thank you for highlighting their professionalism and sincerity. Safe travels from Lancaster!
Very Very Very Satisfied!!
by Tony C on 12/28/2024updated 01/03/2025I am 60-years old and have bought several cars in my lifetime. In my opinion,this was the best experience I have ever had buying a car. In 10 minutes Aaron, salesman, showed me more about my Subaru Forester than the other Columbus Subaru… dealership did in 90 minutes. I was so satisfied that 2-days later I came back with my daughter and she bought her first Subaru.Excellent Buying Experience
by Jay on 01/01/2025Working with Michael S. during my car buying experience was great. He was an excellent communicator and made sure to find the car that was the perfect fit for me. Michael went above and beyond to work out the best deal for me and made the… transaction process super smooth. I will definitely be returning to German Subaru and will most certainly be working with Michael again.Jay, we're delighted to hear that Michael provided such a smooth and personalized experience for you at Germain Subaru of Columbus. Thank you for your kind words and we look forward to welcoming you back in the future!
Very easy to deal with
by MB on 12/31/2024Quick knowledgeable and friendly.Thank you for stopping by to share a positive review of Germain Subaru of Columbus!
My new Ascent is amazing!
by Kelley Crompton on 12/28/2024I had a great experience with Lori and with the finance team buying my new 2025 Ascent. Lori was so helpful and helped us to make the decision on the best version of the Ascent for our needs and wants. I could not love this car more.… Will definitely recommend this dealership to friends and family even though it's 3 hours from home. Worth the trip!Santa drives a Subaru Outback
by AJ Davis on 12/22/2024updated 12/27/2024From the time I walked in until I left everyone I encountered was helpful and respectful.Great experience!
by DocG on 12/24/2024The whole team there at Germain, Cay, Rick and the rest, made the whole process painless and easy!Easy Buying Experience
by Jay on 12/24/2024Germain Subaru had the model, trim and color we were looking for. The sales team was friendly and attentive. This is the 2nd Subaru we have bought from this dealer, and likely more in the coming years.10/10
by Karli Beerman on 12/18/2024Clay... you are an awesome, extremely kind and patient salesman! John... I appreciate you being thorough and transparent through the whole financial process! Overall my experience at Germain Subaru was a 10/10! I was able to ask questions… and get straightforward answers. Ask and you shall receive.. these guys will make it happen! Thank you again!Great purchase process.
by Jill on 12/17/2024We went in knowing what we wanted to buy. We were shoes excellent customer service and the whole process was explained to us while we waited for the paperwork to process. We were checked on multiples times during the wait and the whole… process was easy.Car buying at its finest!
by LG on 12/15/2024This dealership is clean, inviting and very great to work with! Easy sales experience and knowledgeable work force.Simple straight forward buying process
by Zack S on 12/06/2024The dealership respected my time and were knowledgeable about the products they had for sale and went above and beyond to get me the specific model and spec that I wanted, they didn't try to push on me an existing model/spec they had on… their lot they sourced the vehicle I wanted and brought it to me. Easy straight forward buying process that was fluid and efficient. 10/10 recommended.
Vicki, we're delighted to hear about your positive experience with Germain Subaru of Columbus! It's fantastic that our team could assist you in finding the perfect car and make the process smooth for you. Enjoy your new ride!
by Germain Subaru of Columbus on 03/27/2025