Germain Nissan of Columbus
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Customer Reviews of Germain Nissan of Columbus
Review type:
Impressive first time
by Nana N on 06/05/2025
updated 06/11/2025
No kidding when it comes to quality service
251 reviews
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Quick, pleasant, convenient service
by I love my new Nissan on 05/09/2020When I arrived in the showroom I had people greeting me immediately. Ensure that I was comfortable and helping me get what I came for. I had an appointment already but they made sure things were moving along. I spoke with the finance… manager so I knew right away where I needed to be financially to get the vehicle I wanted. The sales man talked to me about the trim option of the rogue and then showed me how to work everything. My car was clean and ready for me to take home when my husband and I came back to sign the paperwork.Satisfied customer
by Jeep Wrangler on 05/08/2020Jamie was a pleasure doing business with when it came to buying my Jeep Wrangler. She went beyond whatever was needed to make this happen. She was very pleasant, patient, respectful when it came to get this sale done.Titan Pro4X
by JF on 05/06/2020Great experience with dealership. Located this truck on line the night before driving to Kentucky purchase the same truck in silver. Called Germain, salesperson Johnathan answered phone. I gave him the price in Kentucky so he could match… it. Within 15 minutes a return call from Johnathan approving the price. 1.5 hr drive instead of a 6 hr drive and I like blue better. Can’t beat that would definitely refer this dealership.Friendly service
by Satisfied customer on 05/02/2020The staff at Germain Nissan were great. They understood my budget goals and helped me find a car that met my budget and my wish list. It was a very refreshing, no pressure sales experience.Car purchase
by BW on 04/23/2020Donavan Patrick was very helpful with making my purchase of a Nissan easy.Excellence
by Bobbi L Hevelin on 04/20/2020Working with Nathan and Joe was an exceptional experience. Their knowledge, helpfulness and professionalism were exemplary. This is my third Nissan purchase from Germain and I am sure I will be back. Thank you for such a wonderful… experience.Great service
by Nici Brown on 04/15/2020Even in these complicated times, the customer service was great. I enjoyed seeing all of the team work!Got me a new nissan
by Michael Torres on 03/23/2020The sales staff was really friendly and had appropriate masures for social distanecing for everyone's safty. A great experiance over all.Great effort
by 2019 Fronteid on 03/23/2020Although I gave a 5 star rating for the sales service effort , it was my understanding the vehicle I leased was equipped with Serius Radio. In fact there was a discussion concerning same before the deal was completed. The vehicle leased… turned out to not have sameProfessional, Courteous, Service
by Donna S on 03/21/2020On Thursday of this past week, I purchased my second car from Germain Nissan. I had kept the previous car for almost nineteen years and had not been in the auto buying market for quite sometime. To say the least, I was very apprehensive.… The salesperson was very knowledgeable and assuring. He was helpful without being overly imposing. His questions and guidance helped me to discover and adhere to which car and benefits were best for my needs. Kudos to him.Great help, no pressure!
by Alex on 03/17/2020Jamie was super helpful and never pressured us to purchase!Germain Nissan Certified Nissan Maxima SR Purchase
by CC on 02/15/2020I began my search online for a replacement of a 2007 Maxima and I ran across one that caught my eye at Germain. It was a Maxima SR that was three years old with less than 27,000 miles. At that point in time when I needed a newer car, it… was a better value than the other “pre-owned” Maxima’s that were available in the Columbus metro area. The internet sales coordinator as expected reached out to me very quickly when I expressed interest in a used Maxima. Once I arrived at Germain, the sales consultant Mike Banton was very professional and did not try to pressure me into a sale. All in all, it was a positive sales experience purchasing the Nissan Certified 2017 Nissan Maxima SR from Germain Nissan and I would recommend considering a purchase from Germain.Great Experience
by Andrew on 02/14/2020Had such a great experience purchasing my first car in over 14 years. No sales pressure at all and all around felt at ease with Mike and working out the best deal for me. I will certainly recommend Mike as well as Germain Nissan.Appreciation
by Keith Matthews on 02/13/2020Thanks Rick; I just sent Jamie an email expressing my appreciation for both her professional and personal skills. I was so pleased with not feeling pressured to buy a car and the time given to me to think things through before making a… final decision. Frankly I don't do well under pressure, so the fact that I did end up purchasing a vehicle is a testimony to the kindness and respect I experienced from everyone I came in contact with the other afternoon, especially Jamie.Great folks
by Rocky on 02/12/2020Mike was a great non pressure salesman.New Car
by New car purchase on 02/06/2020I have been a customer at Germain Nissan since 2000. I have always received top notch service from the staff in both the sales and service departments. That is the primary reason I keep coming back. Michael Banton will call me personally to… see if everything is going well with my vehicle. When I bring my car in for service, he will always stop by the lounge to say hello. This is the type of service I expect from a 5 star dealer. Hats off to Mike and also Gregg West in service.Mel8ssa in Massachusetts
by Melissa in Massachusetts on 02/02/2020So far so good! Buying long distance and the process has been smooth and quick. No nonsense dealership was exactly what I was looking for. Melissa in MassachusettsNo high pressure sales
by KDC on 01/27/2020I bought a 2019 Nissan Rogue SV because I was so pleased with the process...no high pressure sales. Just a great experienceThe usual good job...
by Jim R on 01/13/2020Once again we had a great experience dealing with Germain Nissan. Alan took care of us from start to finish in his usual gracious manner. It's one reason why we keep going back to Germain. The other is that we love the Rogue. It's a… great car at a fair price. We've always had good experiences at Germain whether it be for purchasing or for service.Like Family!!
by Draughon Family on 01/10/2020Purchasing at Germain, is always fun and exciting. Most people that buy cars usually get buyers anxiety. I can honestly say after now purchasing our 8th car in 6 years here it just feels like negotiating with Friends/Family. As long as the… same team is at this dealership I probably won't buy any other brand or from any other dealership. Great team! Keep up the good work!Bought a 2020 Rogue - very happy with sale.
by Rich Marbais on 01/09/2020This is the 3rd new Nissan we have bought from Germain Nissan. Always with the same salesperson - Alan Friedman. All of the people we have dealt with i.e. sales, finance, service etc. have been top notch. Very professional. Would… strongly recommend Germain Nissan due to their people. Have been driving Nissan's since 2010 without any problems. Good cars.
About our dealership
We are delighted to hear from you, Nana. Thank you for the great review of Germain Nissan!
by Germain Nissan on 06/11/2025