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Germain Mazda of Columbus

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Customer Reviews of Germain Mazda of Columbus

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1410 reviews
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  • Way 2 go!

    5 out of 5 starsby Adriann on 02/09/2025

    I've purchased 20 cars as a female driver over the last 64 years and Jordan Bostic is undeniably the very best sales associate I've ever dealt with. He is hands down someone you can really trust and put your faith in. He will go the extra mile to make you a truly happy new car owner. Way 2 go Jordan!
  • Our THIRD Mazda we have purchased. Carlos is wonderful!

    5 out of 5 starsby VH and CH on 02/01/2025
    updated 02/07/2025

    We have purchase three Mazda SUV's from Carlos at Germain. He goes above and beyond to make sure we are satisfied. We recommend him to all who are looking for a car!
  • Easy

    5 out of 5 starsby Sue on 02/02/2025

    Easy and comfortable experience
  • Dan’s review

    5 out of 5 starsby Dan D on 02/03/2025

    Don and everyone else at the dealership was extremely helpful and made my lease experience enjoyable. I really appreciate all the help with getting into my new CX-50. Definitely will be recommending your dealership to others. Thanks again!
  • sally hinder

    5 out of 5 starsby Sally hinder on 02/01/2025

    donald gollihue was amazing. very friendly and knowledgeable about the car i was buying, Explained all the gadgets to. The only thing i was upset with , was that i was not given a manual for the car. There is so many things on it that you have to remember, a manual would made it so much easier
  • Too bad they don’t build pickups

    5 out of 5 starsby Chris Royal on 02/01/2025

    I had a fantastic experience buying a car at Germain Mazda! From the moment I walked in, the team was welcoming and helpful. My salesperson, Raul, was knowledgeable and took the time to listen to what I was looking for. Manager, Mike, and Raul were patient, never pushy, and answered all my questions thoroughly. The dealership itself is clean and modern, and the process was straightforward. I got a great deal on my new car, and they made the paperwork and financing smooth and easy. I left feeling confident in my purchase and really appreciated the top-notch customer service. Each staff member took extra time to invest in learning my family throughout the process. Highly recommend Germain Mazda if you’re looking for an stress-free, enjoyable car-buying experience!
  • Great!

    5 out of 5 starsby Luis on 02/02/2025

    Everything and everyone were just great, helpful, polite, understanding. Is not an easy fast process but they clarified every step.
    • Luis, we're delighted to hear that our team at Germain Mazda East of Columbus made the process clear and enjoyable for you. Thank you for sharing your experience with us!

      by Germain Mazda East of Columbus on 03/27/2025

  • Working together to make a deal

    5 out of 5 starsby J P on 01/29/2025

    My recent experience with Germain Mazda Sales -Marcus M - was as great as previous experiences with their Sales Department. We worked together, haggled, discussed issues, haggled some more, shared some laughs, haggled some more, and bonded over common interest and then the final haggling. I have to say it was tough but I stood my ground and was pleased with the outcome.
  • Great Experience!!

    5 out of 5 starsby Don and Cameron on 01/26/2025

    Amazing Experience. Thank you for making it all happen. Don and Cameron were great !! Never felt any pressure. Very comfortable during negotiating and talking things through. It was a long day , but well worth it. Went home in my new CX 90 ! Highly recommend!! 10/10 for Don and Cameron
  • Quick and Simple Purchase

    5 out of 5 starsby Ben B on 01/22/2025

    I recently bought a Mazda CX-30 from Connor at Germain Mazda West and the process was equally easy and informative. Connor answered all of my questions, no matter how random they appeared, and walked me through the entire process from deciding the model/trim to driving away with my new car. I could not be happier with the process or the outcome and I will highly recommend this dealership and Connor to anyone I know who is looking to buy a car.
  • Great buying experience!

    5 out of 5 starsby Phil and Tonya on 01/19/2025

    We were looking for a vehicle that met specific criteria. From Devon and Connor finding the vehicle and making sure it was available for us to look at, to Spencer and Phill closing the deal. Great buying experience, no haggle, and some great conversation. We really enjoyed our experience and cannot be happier with our vehicle!
  • CX-50 Hybrid

    5 out of 5 starsby Joe on 01/19/2025

    Had a great experience at Germain Mazda yesterday. Jason answered all my questions and made me feel comfortable throughout the process. Thanks!
  • Great Experience

    5 out of 5 starsby Mackenzie on 01/12/2025

    This was my first time leasing a car and I have never owned a Mazda before. Charles was so fantastic and made me feel comfortable and not pressured at all. Really a fantastic experience!
  • Simple

    5 out of 5 starsby Nate on 01/13/2025

    I can not tell you how easy going my sales person (Connor) was. He spent sooo much time answering my questions. Specifically I noticed what might look like rust under the paint, he did some digging and found out it wasn't rust but a paintless dent repair. While I was there not at any point did he make me feel pressured to buy or put more money down. He worked on getting me the best interest rate and even offered to set up an appointment a few weeks later to go over any questions I may have. Truly a stand up man who I would trust to buy another car from.
  • Domenyk is awesome!

    5 out of 5 starsby Ashlee on 01/09/2025

    Domenyk is a great sales associate! He never pushed me to purchase anything and made sure I got everything I wanted. Best car purchasing experience — deserves employee of the month every month! Andy was also extremely helpful with finances. The building is very nice.
  • Great Service!

    5 out of 5 starsby Hope Stewart on 12/30/2024
    updated 01/06/2025

    Conner and Philip R definitely sealed the deal for my experience with Mazda! I was welcomed very kindly by Conner and then the sales man Philip did a great job of not pressuring me to buy a car but just informing me all about Mazda!
  • Best Auto buying experience ever !

    5 out of 5 starsby Kwang Suh on 01/05/2025

    From the moment I pulled into the lot until the time I drove off with my new vehicle, this was by far the best car buying experience I have had. My salesperson, John Bechtel, made buying my cars a breeze ( I bought 2) . The dealership itself is warm and inviting and the people I dealt with in finance and the person who prepped my vehicle made my time there well spent ( wish I remembered their names ) .
  • Best buying experience

    5 out of 5 starsby India on 01/05/2025

    Jason M. was very helpful, honest, and was never trying to screw me over. He helped me pick the car for me (CX-5) and we worked the numbers until I was comfortable. He was never pushy and that made me feel comfortable. Andy and Marcus were also great and had amazing customer service. Even when the deal was done and the dealership had closed, Jason stayed and walked me through some of the features on my car. It was a very pleasant experience and I would for sure recommend them.
  • Mazda 5

    5 out of 5 starsby Pam Ferrell on 01/04/2025

    I would definitely recommend anyone to go to Germain. Everyone is friendly and kind. I feel that I purchased a great car for a great price.
  • A nice experience.

    5 out of 5 starsby Nancy on 12/29/2024
    updated 01/03/2025

    Very professional staff. We had a wonderful salesman named Donavon . He answered all my questions and we made a fair deal. Normally I despise buying a new car because of the hassle but this has been a pleasant experience, and I would highly recommend this dealership.
  • Outstanding people

    5 out of 5 starsby Mark Slater on 01/02/2025

    The experience was enjoyable and the staff was friendly and professional. They answered all of our questions and concerns

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