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Germain Kia of Columbus

Today 9:00 AM - 6:00 PM

Customer Reviews of Germain Kia of Columbus

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1002 reviews
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  • Great experience

    5 out of 5 starsby Kyle on 10/14/2024

    The sales staff is helpful and informed
  • Germain Kia

    3 out of 5 starsby Ryan Smith on 10/12/2024

    Make sure they give you a temporary plate. They told me that I was good to use my plate from my previous car. My 8 month pregnant wife ends up getting pulled over and sitting on the side of the road because the cops thought she stole the car. They do not notify the BMV that the plates are for a different vehicle.
  • Amazing Customer Service

    5 out of 5 starsby Taylor on 10/12/2024

    Tyler Coburn was great to work with. He was very patient, considerate, and thorough with helping us find the right car for us!
  • Kyal won my business

    5 out of 5 starsby Dave on 10/07/2024

    Kyal was available by email, phone and text. He gave me the information I needed and made the buying experience enjoyable.
  • Excellent experience, highly recommend...

    5 out of 5 starsby Dee G on 10/04/2024

    I was called by my salesman when they received a Kia Carnival hybrid, as requested. I visited the saleroom the following day, where Jake L. gave me a very informative test drive, answering all of my questions. Leery of an expansive sales pitch, I sat down with Jake who did not pressure me in any way. The finance agent, Jordan, also met my expectations by not pressuring me to purchase any items in regards to the purchase. Both men were very polite and professional and it was the most pleasant car buying experience of my life...I highly recommend this dealership.
  • A pleasant buying experience

    5 out of 5 starsby Brittany H on 09/24/2024
    updated 10/02/2024

    I had a one of a kind experience with Germain Kia today. At the door I was met by Jesse. He was very kind and took very good care of me. He went on a grand adventure to find the car I was there to look at and did it with a smile! I've never had an easier car buying experience than the one today and for that I am greatful! Thank you Germain Kia for having a top notch sales associate who listens to his customers. Thank you Jesse for your wonderful hospitality. Id recommend this dealership to anyone
  • Coach

    5 out of 5 starsby COACH on 09/23/2024
    updated 10/02/2024

    No pressure staff,!very knowledgeable, Luis our salesman very knowledgeable and polite
  • Mo Knows

    5 out of 5 starsby The new Grey Wolf Owners on 09/28/2024

    We made the sale a little easy going in because we already knew exactly what car we wanted but Mo was able to share the details about that car in so much more detail. We just knew we liked driving it at another dealership. Mo was an amazing sales associate, he was knowledgeable beyond belief. He never was pushy about buying, gave us space to review the vehicle ourselves and let us discuss buying options with him and personally between ourselves. We were bouncing around two different suv models because of price and he let us work it out and didn’t push one time. His expertise was so beneficial to us, I left feeling like he read the manual to me! Corey was a walking smile, I loved chatting with him so much and felt like he really did explain the needs in warranty packages within being truthful on the worth of the packages. Couldn’t say more about the sales associates we spoke too, all great people.
  • Great service

    5 out of 5 starsby Jasper on 09/27/2024

    Everyone I encountered was kind. Getting a new car is such an experience so at least if we have to hang out all day it’s nice that everyone is kind.
  • Great experience!

    4 out of 5 starsby Kenneth Biaka on 09/19/2024
    updated 09/26/2024

    We were greeted by several staffers willing to assist us every single time we walked in the showroom. The environment was spotlessly clean and organized. We were offered at multiple instances, either water, coffee or popcorn. This is our third purchase from the dealership and even though we went looking for Kevin Johnson, he had left for the day but someone was still able to reach out to him at home rto tell him we were there. Kevin then referenced Ken, who even though fairly new, was very enthusiastic and motivated to make sure he won our business. We were willing to give him a shot, and sure did he deliver. He always made sure we were comfortable and kept us engaged , while shuttling between <s and hiss manager to ma(ee sure he got us the deal we wanted. He also kept his word and made sure that all our requests were made. All in all, we were very satisfied with our third purchase from Germain Kia and will alway@ go back there for future purchases.
  • Best Saleman I have ever met!

    5 out of 5 starsby Dan on 09/18/2024
    updated 09/26/2024

    Kyal was such a great salesman, we actually ordered a new 2025 Sorento and it arrived 3 months early. You can't beat that. AND he stayed over past quitting time so we could drive our car home after work on a Friday night!!
  • Great experience!

    5 out of 5 starsby Emily Doty on 09/24/2024

    We were in the market for a new (to us) car, and after a day of shopping we ended up at Germain Kia thanks to my sister and brother in law’s recommendation. They had a great experience with MJ (Michael Johnson), and so did we! MJ was patient with us as we weighed our options, offering helpful suggestions along the way. Every person we met along the way was very friendly and knowledgeable.
  • Fabulous experience!

    5 out of 5 starsby Tina Coleman on 09/16/2024

    Had a "no pressure" shopping experience with Luis Gonzalez even though I was new to Kia. His knowledge and recommendations were spot on. Needless to say, I am now a member of the Kia family.
  • Amazing experience at Germain Kia

    5 out of 5 starsby Michael J on 09/16/2024

    Justin our sales associate was phenomenal. Took the time to explain all the features and benefits of our new Telluride. He was great to work with and I will recommend family and friends to him that are looking to purchase a vehicle. Best car buying experience I’ve had.
  • 2nd car bought from Germain Kia and Shane

    5 out of 5 starsby Sara on 09/15/2024

    I’ve now bought 2 cars from a Shane Bandara at Germain Kia. He’s a pleasure to work with, very honest and to the point, and works to ensure the customer is getting the best deal possible and is comfortable in what they are getting. If you’re in the market for a Kia, definitely go see him!
  • Great!!

    5 out of 5 starsby Lexi on 09/14/2024

    I spoke with Justin through text who was extremely helpful with numbers before coming in. Jesse helped us while there and he was also great!
  • Smooth Operators!!!

    5 out of 5 starsby Wasey Farooqui on 09/10/2024

    These guys really know what they are doing. Peace of mind and customer handling is great here. Much love to all staff who made such a great deal possible and shout out to my salesman Muhammad Khan.
  • Stayed within budget!

    5 out of 5 starsby Chelsea on 09/10/2024

    We have never been to this dealership and we’re not sure what to expect. We have visited other Kia dealerships and did not have our expectations set high. We walked in and met Shane. He sat us down and asked questions about our expectations, goals, wants and needs. He was very mindful about our discussion around price and payment. We shared with him our total amount that we were able to put down as a down payment and he respected the total. He did everything he could to get us as close to our budget max, staying at our preferred deposit and not having us walk away with base model vehicles. We leased two vehicles! We also appreciated the transparency this dealership provided us. We requested a breakdown of the pricing and they went over it with us, answering every question we had and providing us confidence in the decision we were making. Everyone we worked with were great - Shane, Frank and James. All super personable and great to talk to.
  • A truly great experience

    5 out of 5 starsby Aaron G on 09/02/2024
    updated 09/10/2024

    We really enjoyed the experience shopping, and ultimately purchasing our new Kia K5. The dealership was very nice and accommodating. They were extremely busy and still managed to make us comfortable and taken care of. We test-drove numerous vehicles and our sales person (Tyler) never batted an eye. He answered every question, let us drive every vehicle, got us the price we wanted, and taught us how to set up the vehicles custom functions before we drove away. The actual purchasing of the vehicle was also very smooth and literally took about 20-30 minutes. We are fans of Kia, and have always been, although we have had a Ram, Jeep, and couple Hyundai vehicles over the years, but service like this is what keeps up coming back!
  • Easiest. Transaction. Ever.

    5 out of 5 starsby Amanda C on 09/09/2024

    I’d like to say thank you to Kyle Casimir and the sales staff for making the deal work. I’m grateful for your effort.
  • Great Buying Experience

    5 out of 5 starsby Kelly E on 09/04/2024

    Tyler was great to work with and even followed up after the sale to make sure everything was great. Our finance manager (James I think) was also wonderful - very friendly, helpful, and insightful. We were so pleased, we referred our daughter and her fiance who also each bought a car. Thank you for making this experience great!

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