Germain Hyundai
Customer Reviews of Germain Hyundai
Review type:
Easy transaction
Easy transaction
by Gary on 07/02/2025Efficient, pleasant transaction.Gary, thank you for the positive review of Germain Hyundai!
Amazing as always
by DD on 06/05/2025Every time I come to the service department at Hyundai I feel like family not just a person who's coming there for a service. Fast and friendly every time!We're delighted to hear that you feel like family every time you visit the service department at Germain Hyundai! Our team is committed to providing fast and friendly service, and we appreciate your kind words. See you next time!
Good group at Germain Hyundai
by Denise on 04/27/2025Always a pleasant experience. The customer service is great they make everyone feel welcome. One of the best places to go get great service. The greeter that takes you to the service desk when you arrive is a great bonus to your service… team. Aracely answered my question and saved me money. Good group of people working there.Denise, we're delighted to hear that you had such a positive experience with our team at Germain Hyundai! It's wonderful to know Aracely and the rest of the crew made your visit exceptional. Thanks for choosing us!
Smooth Transaction
by Chris B on 04/26/2025My buying experience was easy, painless and professional and no games like with other dealers . I was quoted (in writing)a great price for the car I wanted and I went to the dealership and test drove it and did the financing. A very simple… process with no stress. Everyone was professional and helpful. Germain is a top notch car dealership.Chris, we're delighted to hear that your experience at Germain Hyundai was smooth and stress-free. Our team is committed to providing a straightforward process with professionalism every step of the way. Enjoy your new car!
Regular service
by Maggie on 04/04/2025This is the best. Always friendly and professional. They even washed my car. Its like family. Even my salesman checked in with me. The whole family has cars from Germain Hyundai. Tks a bunchMaggie, it's wonderful to hear that you and your family feel at home with us here at Germain Hyundai! We're glad our team could provide such a friendly and professional experience. Thanks for being part of the Germain Hyundai family!
Great service. Easy process
by Lyrxt on 03/31/2025I have used Germain for many years for service on my Hyundai. It was an easy call to use them for our new car purchase. Willard was excellent to work with. He took great care in finding the exact model we were looking for and made the… buying process simple. Jesse was great to work with also for all the final paperwork. I would definitely use them again.Thank you for your continued trust in Germain Hyundai! We're delighted to hear that Willard and Jesse made your car-buying experience smooth and enjoyable. We look forward to assisting you again in the future! Safe travels in your new ride!
Great experience
by Satisfied Repeat Customer on 01/16/2025Trustworthy, Professional, KnowledgeableThank you for the great review of Germain Hyundai!
Awesome
by Ken on 01/01/2025updated 01/07/2025Rich Highley was outstanding and very helpful! 5 StarsKen, thank you for sharing a positive review of Rich and Germain Hyundai!
Germain beats the rest with awesome service and pricing
by Dave on 01/05/2025Great service. Enrique was extremely knowledgeable, professional and friendly. He worked hard to find us the exact car we wanted and at a price that was lower than others. Thanks. We'll be recommending you to others!Dave, we're delighted to hear that Enrique provided you with such excellent service at Germain Hyundai. Thank you for recommending us and sharing your positive experience!
Go to the Best and forget the rest!!!
by The lady of the lake Leanne on 01/05/2025They make you feel so welcome and important. I knew what I wanted and they accommodated me and didn't discourage my decision. Even if I am a old lady. LolWe're delighted to hear that you felt welcomed and supported during your visit to Germain Hyundai! Our team is always here to accommodate your needs, no matter what. Enjoy the ride!
Easy Going
by Caleb DeBord on 12/27/2024updated 01/02/2025My experience at Germain Hyundai was very pleasant, stress free, and I was welcomed with open arms. I pulled into the lot and began looking at cars, when Cody came out and introduced himself. He was not pushy like some car salesman are. As… we went through the car buying process, Cody was very informative, answered every question, and helped us make sure the numbers lined up for our purchase. It was a very nice experience.Great experience
by L Meyer on 12/30/2024Germain Hyundai had a friendly and welcoming environment and all associates seemed to enjoy being at work together. Gerald and JJ helped me to find a car that I would love and that I could afford.We're delighted to hear that Gerald and JJ made your car-buying experience enjoyable at Germain Hyundai! It's great knowing our team provided a friendly atmosphere while helping you find the perfect vehicle. Thanks for choosing us!
Very Satisfied with Vehicle and Service
by John C Grove City on 12/30/2024Extremely clean facility with nice layout and inventory. Very courteous and helpful staff throughout. Reason that I have not leased or purchased any other vehicles elsewhere in the last 10 to 11 years. 2025 SEL Santa Fe vehicle acquisition… on Friday through 3 year Lease. Have ended up buying the last three vehicles that I Leased and traded in a Sonata that I leased then owned for 10 years! Our Sales Rep. Rich Highley is the best!25 Tucson Hybrid - Well Done
by Bill R on 12/29/2024As a longtime customer to Germain Hyundai (previously Hatfield), I know what to expect on vehicle purchases and service from this dealership. We were looking for a replacement to my wife's Elantra and looking for an SUV, in particular a… Tucson Hybrid. My Salesperson Vince has handled all of my previous transactions and has always been excellent in his guidance and friendship. There were no hard sell tactics, but rather patience as we were looking at Kia Sportage Hybrids as well AND it was Christmas season. Decided on the Tucson Hybrid Limited and while more expensive than the Kia, we trust Hyundai. Paperwork was routine and Finance Manager efficient and friendly. Vince set up access to Bluelink etc. while we were completing the finances. Walked us through some of the features and even followed up with finalizing Bluelink access the next day. I come to expect this type of service at Germain and the close relationship we have with them. Highly recommend.Amazing buying experience
by Austin J on 12/29/2024I purchased a vehicle that was being sold for a better deal than any others in the country at the time. Enrique Revilla (sales) and Larry Scott (GM) made the deal extremely easy to put together over the phone. It didn’t take too much… negotiating because their end of the deal was extremely fair right from the start. Mo Chaudhry (Finance) wasn’t pushy and clearly outlines the details of each product offered. You can tell he truly stands behind the products offered and sees the value in them. I’ve dealt with many sales teams at many different manufacturers and Germain ranks at the top.Goat at Germain Hyundai
by Eric on 12/28/2024Visit Shane Andrews who is the goat as far as my family is concerned. Shane listened to our needs and helped our daughter find the very best car for her. Our family has built a strong relationship with Shane based on trust and will… continue to see Shane for all our car buying needs.Our purchase
by DD on 12/20/2024updated 12/26/2024It was a great experience. Shane Andrew's our sales person was great. We are repeat buyers with him and this dealership. Everyone there is great. Oh...great coffee!My daughter's first car
by Brenda K on 12/16/2024updated 12/24/2024Everyone was friendly, no pressure to buy. It was a very easy process! Thanks MJ!Purchased car through the new Amazon Auto!
by RJ on 12/22/2024The purchase experience was very easy and low stress. No unexpected surprises.Great experience
by John on 12/21/2024Austin was very helpful. Overall a great experience.Fair and fast car buying experience!
by Carl on 12/19/2024The team at Germain Hyundai went above and beyond to make our deal on a 2025 Hyundai Santa Fe Hybrid Calligraphy work out. Will (Willard) provided timely communication and after we had agreed on the numbers facilitated one of the fastest… car purchases I have had. I highly recommend Will, Shane, Jesse, and rest of their team for a great car buying experience.
Hyundai Tucson
Hyundai Santa Fe
Gary, thank you for the positive review of Germain Hyundai!
by Germain Hyundai on 07/07/2025