Skip to main content
Today 9:00 AM - 8:00 PM

Customer Reviews of Spitzer Kia Cleveland

Review type:

310 sales reviews
Sort by:

  • New car / Izzy

    5 out of 5 starsby Niki Sz on 07/21/2025

    I had an excellent experience working with Izzy at Spritzer Kia Parma. From start to finish, everything was handled quickly and professionally. Izzy was very helpful, friendly, and made sure we understood every step of the process. We are thrilled with our new Kia Forte GT Line — it’s exactly what we wanted. Thank you to the whole team for making this such a positive and easy car-buying experience. I highly recommend Spritzer Kia Parma to anyone looking for great service and a smooth purchase.

  • The man!

    5 out of 5 starsby BW on 07/01/2025

    Damon Swann was an excellent, friendly, and knowledgeable sales person! Although it took some time to get approved he was there the whole time! I would recommend Damon everyday of the week!
    • Thank you for your time and feedback. We are so glad that Damon took great care of you and he will be honored to have earned your kind recommendation. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

      by Spitzer Kia on 07/08/2025


  • New car

    5 out of 5 starsby April on 07/01/2025

    Damon Swann helped me get my new car fast I'm pleased with the time it took everything went great thank you for your time im soo happy 😊
    • April, congratulations on your new vehicle! We are so glad that Damon provided you with a smooth, 5-star experience. Your satisfaction means so much to us. Thank you and safe travels!

      by Spitzer Kia on 07/08/2025


  • My dreamcar

    5 out of 5 starsby Laabeauty on 06/30/2025

    I actually enjoyed my day at Kia. Emmanual was my salesman and I truly liked him. He was good.
    • We appreciate your positive review and we are glad that Emmanuel took exceptional care of you. He will be delighted to hear of your kind words. Safe travels!

      by Spitzer Kia on 07/08/2025


  • It's excellent services.

    5 out of 5 starsby A D Adamu on 06/05/2025

    The reception and services were great, the only challenge is that you spent a whole day trying to get the car. Other than that, everything is great.
    • Thank you for your 5-star rating! We are glad that our team took great care of you throughout your visit. We greatly appreciate the opportunity to work with you. Safe travels!

      by Spitzer Kia on 06/11/2025


  • A Kia Soul is for me PLZ

    5 out of 5 starsby Tammystarr O on 06/06/2025

    Matthew Sorma was my sales guy. He made buying my 2025 Kia Soul quick and easy. He helped me all the way through the process. Even followed up with me a few days later to see if I was still loving my car. I want to thank the team at Spitzer for making this a great experience.
    • Thank you for leaving Matthew this positive review! We work extremely hard to ensure our guests are satisfied with their experience, and we are glad that Matthew provided you with the A+ service that you deserve. Congratulations on your new Kia Soul! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

      by Spitzer Kia on 06/11/2025


  • Great service

    5 out of 5 starsby Lety on 05/14/2025
    updated 05/19/2025

    Joshua Cole helped me get my new car, he was so helpful and patient.
    • Lety, We appreciate your positive review! We are honored to have had the opportunity to work with you, and we are thrilled that Joshua provided you with the 5-star service that you deserve. Congratulations on your new vehicle! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

      by Spitzer Kia on 05/21/2025

  • Great buying experience!

    5 out of 5 starsby Nur Ibrahim on 05/16/2025

    Awesome dealership and staff! Walid Chaiban was informative and super helpful during the purchase process.
    • Nur, Thank you for sharing your positive experience with us. We are delighted that Walid was both helpful and informative. Our guest's satisfaction is our utmost priority. On behalf of the entire team- congratulations on your new ride!

      by Spitzer Kia on 05/21/2025

  • Great service

    5 out of 5 starsby Lety on 05/14/2025

    Joshua Cole helped me get my new car, he was so helpful and patient.
    • Congratulations on your new vehicle! We are so glad that Joshua provided you with 5-star service. It is our pleasure to assist you in any way possible. Thank you and safe travels!

      by Spitzer Kia on 05/15/2025

  • Satisfied

    5 out of 5 starsby Deborah on 05/05/2025

    Matthew was very through and helpful.All questions were answered in a timely manner
    • Thank you for your positive review, Deborah! We are glad that Matthew provided you with thorough and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

      by Spitzer Kia on 05/08/2025

  • Great dealership with a great staff!

    5 out of 5 starsby Shaun on 02/20/2025

    This is a great dealership to do business. The staff will treat you like friends. Andrew and Mike Mansour keep me coming here to do business
    • Shaun, thank you for your positive review! We are glad that Andrew and Mike provided you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

      by Spitzer Kia Cleveland on 03/06/2025

  • Happy New Year with a big red bow!

    5 out of 5 starsby Mary Jo Fahey on 01/15/2025
    updated 01/23/2025

    I am familiar with this Spitzer Kia dealership, because they have handled our maintenance on my other Kias. My husband & I visited that day because there was an ad for a Kia Soul that looked appealing. When we arrived, we met with Caleb Caudill. He was friendly and very easy to work with. I went for ride in the Kia Soul and fell in love with car. Caleb pointed out many features while we drove around. I knew I had to have the car and Caleb worked to get me a good deal. After all the papers were signed and we were leaving with keys (Fob) in hand, we walked outside and there was the Kia Soul with a big red bow! Great way to start the year! I would recommend this dealership and especially Caleb Caudill if you are looking to purchase a car!
    • Mary Jo, Thank you for sharing this review with us. Caleb and the rest of our crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.

      by Spitzer Kia West on 02/04/2025

  • 2025 Kia Niro Purchase

    5 out of 5 starsby JimG on 12/24/2024
    updated 12/30/2024

    I have purchased my last three automobiles from Spitzer Kia in Brookpark. Mate Tamas was my sales rep for the last two. He is a very nice young man. In tune to my wants and needs, listens and responds appropriately. I'm very happy with my Hybrid Niro and with Mate's service. You will be too. Ask for him when you arrive. You'll be happy you did!
    • Jim, Thank you very much for sharing your experience with us and your continued loyalty to our dealership. It is great to hear that you've found value in all aspects of our dealership and we appreciate your repeat business. Congratulations on your new Hybrid, we look forward to seeing you next time you stop by, Safe travels!

      by Spitzer Kia West on 01/06/2025

  • Caleb Caudill, salesman

    5 out of 5 starsby Sandra Justin on 11/02/2024

    The salesman, Caleb Caudill, was very personable and detailed. All my questions were answer and the process was handled very well.
    • Sandra, thank you for your positive review! We are so glad that Caleb took great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

      by Spitzer Kia Cleveland on 11/08/2024

  • Sportage purchase

    5 out of 5 starsby Lenny H on 08/13/2024
    updated 08/20/2024

    Yunes Assad was easy to work with when purchasing our Sportage and was very knowledgeable about the car and the lease
    • Lenny, we are so delighted to know that Yunes was easy to work with and showed impressive knowledge of our products and procedures making your new lease experience worth mentioning and recommending! We at Spitzer Kia Cleveland congratulate you and wish enjoyment in your travels in your new Sportage!

      by Spitzer Kia Cleveland on 08/23/2024

  • Thumbs up

    5 out of 5 starsby Belinda Frost on 08/17/2024

    Very professional
    • Belinda, it is so exciting to know our experts were very professional during your purchase experience at Spitzer Kia Cleveland! Thank you for recommending others to our dealership and we congratulate you. Please enjoy your travels in your new vehicle with safety!

      by Spitzer Kia Cleveland on 08/23/2024

  • Mary was great!

    5 out of 5 starsby Yubadub on 08/08/2024
    updated 08/16/2024

    When you go here, make sure you ask for Mary! Mary really understood what I was looking for in my next car and helped me make the process seamless. I don't know a lot about cars, so going to a dealer is always stressful for me. Mary and her team definitely changed my perspective on going to car dealers.
    • Yubadub, it is truly an honor to know Mary provided you with an ease and understanding of your needs during your purchase of your new car at Spitzer Kia Cleveland! Your trust in us for your upgrade is very important and we are pleased to have earned your recommendation as well. Congratulations and we wish you enjoyment on the road in your new Kia!

      by Spitzer Kia Cleveland on 08/23/2024

  • Mary was great!

    5 out of 5 starsby Yubadub on 08/08/2024

    When you go here, make sure you ask for Mary! Mary really understood what I was looking for in my next car and helped me make the process seamless. I don't know a lot about cars, so going to a dealer is always stressful for me. Mary and her team definitely changed my perspective on going to car dealers.
    • Yubadub, it is truly an honor to know Mary provided you with an ease and understanding of your needs during your purchase of your new car at Spitzer Kia Cleveland! Your trust in us for your upgrade is very important and we are pleased to have earned your recommendation as well. Congratulations and we wish you enjoyment on the road in your new Kia!

      by Spitzer Kia Cleveland on 08/12/2024

  • Great buying experience

    5 out of 5 starsby Skypilot on 08/02/2024

    The sales experience is wonderful. My salesperson Martial Lester was so helpful in my buying experience and helped me get the best deal possible and instructed me in the cars amazing features and I would highly recommend Martial to anyone who is looking to buy a car.
    • Skypilot, we are incredibly thankful for your review about your purchase experience working with Lester at Spitzer Kia Cleveland! Your time and trust in us means the world and we are pleased to have provided you the best possible deal earning your recommendation along the way. Congratulations and please enjoy the open road with safety!

      by Spitzer Kia Cleveland on 08/06/2024

  • 2025 K5 GT-LINE

    5 out of 5 starsby Alex webster on 07/28/2024

    Luis and Mike were very helpful with the whole experience. I got the exact car I wanted for the price I wanted with no hassle. I would definitely recommend this dealership for your future kia purchase.
    • Alex, it is always a great day to know that our guest is just as excited about their new car as the great deal they got! We are super thrilled about your exceptional experience with Luis and Mike earning your recommendation to others. Congratulations and safety in all your travels!

      by Spitzer Kia Cleveland on 07/30/2024

  • Friendly, Helpful, and Engaging!

    5 out of 5 starsby MCK Cleveland on 07/22/2024

    George is so good-natured, he immediately put us at ease. He listened to what we said and guided us in the best direction. Everyone else on the team was welcoming, too. This was the BEST car buying experience I've ever had. Will be going back soon getting a car for another family member! Thanks so much for caring!!
    • Wow, we are truly excited about your friendly and engaging purchasing experience with George at Spitzer Kia Cleveland, MCK! It is our honor to know we provided you with the best so far and not only do you recommend others to work with us but you will see us again soon for another car for your family. Congratulations and we wish you the safest of travels everywhere!

      by Spitzer Kia Cleveland on 07/24/2024


About our dealership

If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you.

One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates.

There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects.

Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Customer Lounge Area