Spitzer Kia Cleveland
Customer Reviews of Spitzer Kia Cleveland
Review type:
Great service
by Lety on 05/14/2025updated 05/19/2025Joshua Cole helped me get my new car, he was so helpful and patient.Great buying experience!
by Nur Ibrahim on 05/16/2025Awesome dealership and staff! Walid Chaiban was informative and super helpful during the purchase process.Nur, Thank you for sharing your positive experience with us. We are delighted that Walid was both helpful and informative. Our guest's satisfaction is our utmost priority. On behalf of the entire team- congratulations on your new ride!
Great service
by Lety on 05/14/2025Joshua Cole helped me get my new car, he was so helpful and patient.Congratulations on your new vehicle! We are so glad that Joshua provided you with 5-star service. It is our pleasure to assist you in any way possible. Thank you and safe travels!
Satisfied
by Deborah on 05/05/2025Matthew was very through and helpful.All questions were answered in a timely mannerThank you for your positive review, Deborah! We are glad that Matthew provided you with thorough and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Great dealership with a great staff!
by Shaun on 02/20/2025This is a great dealership to do business. The staff will treat you like friends. Andrew and Mike Mansour keep me coming here to do businessShaun, thank you for your positive review! We are glad that Andrew and Mike provided you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!
Happy New Year with a big red bow!
by Mary Jo Fahey on 01/15/2025updated 01/23/2025I am familiar with this Spitzer Kia dealership, because they have handled our maintenance on my other Kias. My husband & I visited that day because there was an ad for a Kia Soul that looked appealing. When we arrived, we met with Caleb… Caudill. He was friendly and very easy to work with. I went for ride in the Kia Soul and fell in love with car. Caleb pointed out many features while we drove around. I knew I had to have the car and Caleb worked to get me a good deal. After all the papers were signed and we were leaving with keys (Fob) in hand, we walked outside and there was the Kia Soul with a big red bow! Great way to start the year! I would recommend this dealership and especially Caleb Caudill if you are looking to purchase a car!Mary Jo, Thank you for sharing this review with us. Caleb and the rest of our crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.
2025 Kia Niro Purchase
by JimG on 12/24/2024updated 12/30/2024I have purchased my last three automobiles from Spitzer Kia in Brookpark. Mate Tamas was my sales rep for the last two. He is a very nice young man. In tune to my wants and needs, listens and responds appropriately. I'm very happy with my… Hybrid Niro and with Mate's service. You will be too. Ask for him when you arrive. You'll be happy you did!Jim, Thank you very much for sharing your experience with us and your continued loyalty to our dealership. It is great to hear that you've found value in all aspects of our dealership and we appreciate your repeat business. Congratulations on your new Hybrid, we look forward to seeing you next time you stop by, Safe travels!
Caleb Caudill, salesman
by Sandra Justin on 11/02/2024The salesman, Caleb Caudill, was very personable and detailed. All my questions were answer and the process was handled very well.Sandra, thank you for your positive review! We are so glad that Caleb took great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Sportage purchase
by Lenny H on 08/13/2024updated 08/20/2024Yunes Assad was easy to work with when purchasing our Sportage and was very knowledgeable about the car and the leaseLenny, we are so delighted to know that Yunes was easy to work with and showed impressive knowledge of our products and procedures making your new lease experience worth mentioning and recommending! We at Spitzer Kia Cleveland congratulate you and wish enjoyment in your travels in your new Sportage!
Thumbs up
by Belinda Frost on 08/17/2024Very professionalBelinda, it is so exciting to know our experts were very professional during your purchase experience at Spitzer Kia Cleveland! Thank you for recommending others to our dealership and we congratulate you. Please enjoy your travels in your new vehicle with safety!
Mary was great!
by Yubadub on 08/08/2024updated 08/16/2024When you go here, make sure you ask for Mary! Mary really understood what I was looking for in my next car and helped me make the process seamless. I don't know a lot about cars, so going to a dealer is always stressful for me. Mary and her… team definitely changed my perspective on going to car dealers.Yubadub, it is truly an honor to know Mary provided you with an ease and understanding of your needs during your purchase of your new car at Spitzer Kia Cleveland! Your trust in us for your upgrade is very important and we are pleased to have earned your recommendation as well. Congratulations and we wish you enjoyment on the road in your new Kia!
Mary was great!
by Yubadub on 08/08/2024When you go here, make sure you ask for Mary! Mary really understood what I was looking for in my next car and helped me make the process seamless. I don't know a lot about cars, so going to a dealer is always stressful for me. Mary and her… team definitely changed my perspective on going to car dealers.Yubadub, it is truly an honor to know Mary provided you with an ease and understanding of your needs during your purchase of your new car at Spitzer Kia Cleveland! Your trust in us for your upgrade is very important and we are pleased to have earned your recommendation as well. Congratulations and we wish you enjoyment on the road in your new Kia!
Great buying experience
by Skypilot on 08/02/2024The sales experience is wonderful. My salesperson Martial Lester was so helpful in my buying experience and helped me get the best deal possible and instructed me in the cars amazing features and I would highly recommend Martial to anyone… who is looking to buy a car.Skypilot, we are incredibly thankful for your review about your purchase experience working with Lester at Spitzer Kia Cleveland! Your time and trust in us means the world and we are pleased to have provided you the best possible deal earning your recommendation along the way. Congratulations and please enjoy the open road with safety!
2025 K5 GT-LINE
by Alex webster on 07/28/2024Luis and Mike were very helpful with the whole experience. I got the exact car I wanted for the price I wanted with no hassle. I would definitely recommend this dealership for your future kia purchase.Alex, it is always a great day to know that our guest is just as excited about their new car as the great deal they got! We are super thrilled about your exceptional experience with Luis and Mike earning your recommendation to others. Congratulations and safety in all your travels!
Friendly, Helpful, and Engaging!
by MCK Cleveland on 07/22/2024George is so good-natured, he immediately put us at ease. He listened to what we said and guided us in the best direction. Everyone else on the team was welcoming, too. This was the BEST car buying experience I've ever had. Will be going… back soon getting a car for another family member! Thanks so much for caring!!Wow, we are truly excited about your friendly and engaging purchasing experience with George at Spitzer Kia Cleveland, MCK! It is our honor to know we provided you with the best so far and not only do you recommend others to work with us but you will see us again soon for another car for your family. Congratulations and we wish you the safest of travels everywhere!
Unexpected surprise
by Eiorillo on 07/16/2024I went in for service on my Sportage, left with a new lease on a Seltos. Salesman Josh was great, and Jeremy in finance very agreeable. I had nothing but kindness and willingness to help every step of the way. Josh even sent me birthday… wishes the next day. Extra mile, nice!!Eiorilo, we are so pleased that your recent service visit with us got you a new car! Thank you for your great mentions of Josh and Jeremy's extra excellent assistance to you on your new Seltos. We wish you fun and safety on the open road!
Excellent Sales Experience
by Patsy Holian on 07/10/2024Mary was an extreme pleasure to work with! After decades of purchasing cars, we found the unicorn in the car sales industry! Approachable, attentive, and with excellent interpersonal skills, Mary helped us make a great choice for our… family! Highly recommend her!This is the creme de la creme of reviews, Patsy! We are truly honored to know that Mary was extremely pleasant and attentive in assistance to purchasing your new car with Spitzer Kia Cleveland. Thank you for recommending others to us as that is the biggest compliment to us. Please enjoy your new unicorn on the open road in safety with your family!
Mate is the man!
by Brad on 06/06/2024While my 23 Sportage was being repaired, Mate helped me to just upgrade to the 24 model. He was very fast and also thorough, having me in a new car before the old one was repaired. Even after owning the car for more than 1 year, Mate showed… me a feature that I was previously unaware of, as he is very knowledgeable. He was also very patient with me and willing to do anything I asked with a smile on his face. His overall knowledge, communication skills, and customer service style is 2nd to none.Brad, We greatly appreciate you for leaving Mate this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Mate could provide you with top notch service. We are delighted to know that he was very fast and thorough. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new 2024 KIA Sportage- behalf of the entire Spitzer Kia Cleveland team!
Kia
by Craig on 06/05/2024I was in a pinch to buy a car quickly. Stephen, George and finance team quickly expedited the process for meCraig, Providing stellar service is so important to us here at Spitzer Kia Cleveland and we are glad that Stephen's and George's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that they quickly expedited the process for you. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you. Congratulations on your new vehicle- behalf of the entire team!
Not planned
by MHeugel on 05/16/2024I was interested in a Kia Seltos and wanted to test drive one. I had no intentions on purchasing a vehicle the day my husband and I visited the dealership. Mate Tamas was aware of this information. He didn’t waste our time! He pulled a… Seltos from the lot and we went for a test drive. Once we arrived back at the dealership, he began asking basic questions about my future car buying plan. As we spoke, he offered a few suggestions after listening to my concerns. He even pulled a different colored Seltos from the lot. Once I saw the color and all the features the Seltos had to offered, I gained even more interest in the vehicle. In the end, I ended up trading in my Jeep for the Seltos that day. The most important aspect, I never get pressured into trading my vehicle.Thank you so much for your wonderful review and recommendation! We are honored that you made the trip to visit us, and so glad that Mate made your experience with us an all-around success. Your satisfaction means so much to us. We warmly congratulate you on your new Seltos!
Mary is amazing!
by Chanf on 05/14/2024Mary H is amazing to work with. I have bought and lease vehicles from her and she has been a true dream to work with. She is very communicative and truthful on what she can do for you. She doesn’t over promise but delivers what you want.… She is thorough and goes over all details. She truly cares about her people. She definitely has my business for the long runWe greatly appreciate you for leaving Mary this spectacular review! We are delighted to know that she was helpful and understood your situation. If there is ever anything more that we may help you with please do not hesitate to let us know. We look forward to your next visit!
Lety, We appreciate your positive review! We are honored to have had the opportunity to work with you, and we are thrilled that Joshua provided you with the 5-star service that you deserve. Congratulations on your new vehicle! If there is ever anything more that we may help you with, please do not hesitate to give us a call.
by Spitzer Kia on 05/21/2025