Spitzer Kia Cleveland
Customer Reviews of Spitzer Kia Cleveland
Review type:
Wasn't in the market - but got a car anyway!
by SH on 09/04/2025updated 09/09/2025Great experience again with this dealership. It's my third car with them and I have found them to be amazing. There isn't a "hard sell". When I got my current car recently it was after I had been considering for some time - and after they… had told me my last visit there was no way they could get me what I wanted for the price I had in mind. When they reached out to me about a current promotion and I said I didn't want to waste anyone's time - Hazim worked with me over text message to ensure that they could get me a deal that worked for me before I ever even set foot in the dealership!Damon Swann is your go to guy when buying a car!
by A James on 08/25/2025Damon Swann got me the absolute best deal on my car at a super affordable price. With everything else going up, Damon was able to put me in a newer “Certified Pre-owned” car at a monthly price that still allows me to afford groceries.… Thanks Damon!!!!We appreciate you leaving Damon your positive review! It was our pleasure to help you get a vehicle that fits your needs. Let us know if we can assist you any further. Well wishes to you!
Love my new Sportage
by Sallyjoe on 08/20/2025I have been going to Spitzer Kia for 7 years now. I recently traded in my lease for a new 2026 Sportage. Everyone at this dealership is professional and friendly. Andrew Mansour helped me in the process of getting a new Sportage. He was so… helpful and knowledgeable. He heard what my needs for a new vehicle were and helped me find the perfect one. Everyone at this dealership is so helpful in the whole process of your new purchase. This is also a great place to service your vehicle. They are always willing to go the extra mile. You are not just a customer here, they treat you like family. Thank you Andrew and everyone for helping me choose such an amazing new lease!!Congratulations on your new Kia Sportage! We are honored by your continued business over the years, and we are so glad that Andrew and the team provided you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. Thank you for your positive review! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
New car / Izzy
by Niki Sz on 07/21/2025I had an excellent experience working with Izzy at Spritzer Kia Parma. From start to finish, everything was handled quickly and professionally. Izzy was very helpful, friendly, and made sure we understood every step of the process. We are… thrilled with our new Kia Forte GT Line — it’s exactly what we wanted. Thank you to the whole team for making this such a positive and easy car-buying experience. I highly recommend Spritzer Kia Parma to anyone looking for great service and a smooth purchase.Niki, we appreciate your positive review and we are happy to hear that Izzy took exceptional care of you. Your kind recommendation means so much to us. On behalf of the entire team- congratulations on your new Kia Forte GT Line! Safe travels.
The man!
by BW on 07/01/2025Damon Swann was an excellent, friendly, and knowledgeable sales person! Although it took some time to get approved he was there the whole time! I would recommend Damon everyday of the week!Thank you for your time and feedback. We are so glad that Damon took great care of you and he will be honored to have earned your kind recommendation. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
New car
by April on 07/01/2025Damon Swann helped me get my new car fast I'm pleased with the time it took everything went great thank you for your time im soo happy 😊April, congratulations on your new vehicle! We are so glad that Damon provided you with a smooth, 5-star experience. Your satisfaction means so much to us. Thank you and safe travels!
My dreamcar
by Laabeauty on 06/30/2025I actually enjoyed my day at Kia. Emmanual was my salesman and I truly liked him. He was good.We appreciate your positive review and we are glad that Emmanuel took exceptional care of you. He will be delighted to hear of your kind words. Safe travels!
It's excellent services.
by A D Adamu on 06/05/2025The reception and services were great, the only challenge is that you spent a whole day trying to get the car. Other than that, everything is great.Thank you for your 5-star rating! We are glad that our team took great care of you throughout your visit. We greatly appreciate the opportunity to work with you. Safe travels!
A Kia Soul is for me PLZ
by Tammystarr O on 06/06/2025Matthew Sorma was my sales guy. He made buying my 2025 Kia Soul quick and easy. He helped me all the way through the process. Even followed up with me a few days later to see if I was still loving my car. I want to thank the team at Spitzer… for making this a great experience.Thank you for leaving Matthew this positive review! We work extremely hard to ensure our guests are satisfied with their experience, and we are glad that Matthew provided you with the A+ service that you deserve. Congratulations on your new Kia Soul! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Great service
by Lety on 05/14/2025updated 05/19/2025Joshua Cole helped me get my new car, he was so helpful and patient.Lety, We appreciate your positive review! We are honored to have had the opportunity to work with you, and we are thrilled that Joshua provided you with the 5-star service that you deserve. Congratulations on your new vehicle! If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Great buying experience!
by Nur Ibrahim on 05/16/2025Awesome dealership and staff! Walid Chaiban was informative and super helpful during the purchase process.Nur, Thank you for sharing your positive experience with us. We are delighted that Walid was both helpful and informative. Our guest's satisfaction is our utmost priority. On behalf of the entire team- congratulations on your new ride!
Great service
by Lety on 05/14/2025Joshua Cole helped me get my new car, he was so helpful and patient.Congratulations on your new vehicle! We are so glad that Joshua provided you with 5-star service. It is our pleasure to assist you in any way possible. Thank you and safe travels!
Satisfied
by Deborah on 05/05/2025Matthew was very through and helpful.All questions were answered in a timely mannerThank you for your positive review, Deborah! We are glad that Matthew provided you with thorough and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Great dealership with a great staff!
by Shaun on 02/20/2025This is a great dealership to do business. The staff will treat you like friends. Andrew and Mike Mansour keep me coming here to do businessShaun, thank you for your positive review! We are glad that Andrew and Mike provided you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!
Happy New Year with a big red bow!
by Mary Jo Fahey on 01/15/2025updated 01/23/2025I am familiar with this Spitzer Kia dealership, because they have handled our maintenance on my other Kias. My husband & I visited that day because there was an ad for a Kia Soul that looked appealing. When we arrived, we met with Caleb… Caudill. He was friendly and very easy to work with. I went for ride in the Kia Soul and fell in love with car. Caleb pointed out many features while we drove around. I knew I had to have the car and Caleb worked to get me a good deal. After all the papers were signed and we were leaving with keys (Fob) in hand, we walked outside and there was the Kia Soul with a big red bow! Great way to start the year! I would recommend this dealership and especially Caleb Caudill if you are looking to purchase a car!Mary Jo, Thank you for sharing this review with us. Caleb and the rest of our crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.
2025 Kia Niro Purchase
by JimG on 12/24/2024updated 12/30/2024I have purchased my last three automobiles from Spitzer Kia in Brookpark. Mate Tamas was my sales rep for the last two. He is a very nice young man. In tune to my wants and needs, listens and responds appropriately. I'm very happy with my… Hybrid Niro and with Mate's service. You will be too. Ask for him when you arrive. You'll be happy you did!Jim, Thank you very much for sharing your experience with us and your continued loyalty to our dealership. It is great to hear that you've found value in all aspects of our dealership and we appreciate your repeat business. Congratulations on your new Hybrid, we look forward to seeing you next time you stop by, Safe travels!
Caleb Caudill, salesman
by Sandra Justin on 11/02/2024The salesman, Caleb Caudill, was very personable and detailed. All my questions were answer and the process was handled very well.Sandra, thank you for your positive review! We are so glad that Caleb took great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Sportage purchase
by Lenny H on 08/13/2024updated 08/20/2024Yunes Assad was easy to work with when purchasing our Sportage and was very knowledgeable about the car and the leaseLenny, we are so delighted to know that Yunes was easy to work with and showed impressive knowledge of our products and procedures making your new lease experience worth mentioning and recommending! We at Spitzer Kia Cleveland congratulate you and wish enjoyment in your travels in your new Sportage!
Thumbs up
by Belinda Frost on 08/17/2024Very professionalBelinda, it is so exciting to know our experts were very professional during your purchase experience at Spitzer Kia Cleveland! Thank you for recommending others to our dealership and we congratulate you. Please enjoy your travels in your new vehicle with safety!
Mary was great!
by Yubadub on 08/08/2024updated 08/16/2024When you go here, make sure you ask for Mary! Mary really understood what I was looking for in my next car and helped me make the process seamless. I don't know a lot about cars, so going to a dealer is always stressful for me. Mary and her… team definitely changed my perspective on going to car dealers.Yubadub, it is truly an honor to know Mary provided you with an ease and understanding of your needs during your purchase of your new car at Spitzer Kia Cleveland! Your trust in us for your upgrade is very important and we are pleased to have earned your recommendation as well. Congratulations and we wish you enjoyment on the road in your new Kia!
Mary was great!
by Yubadub on 08/08/2024When you go here, make sure you ask for Mary! Mary really understood what I was looking for in my next car and helped me make the process seamless. I don't know a lot about cars, so going to a dealer is always stressful for me. Mary and her… team definitely changed my perspective on going to car dealers.Yubadub, it is truly an honor to know Mary provided you with an ease and understanding of your needs during your purchase of your new car at Spitzer Kia Cleveland! Your trust in us for your upgrade is very important and we are pleased to have earned your recommendation as well. Congratulations and we wish you enjoyment on the road in your new Kia!
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you.
One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates.
There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
SH, We love hearing from returning customers like you! Thank you for choosing us again for your third vehicle and for recognizing Hazim’s efforts to make the process simple and stress-free. It’s wonderful to know he could work with you in advance to secure the right deal before you even arrived at the dealership.
by Spitzer Kia Cleveland on 09/20/2025