Kings Volkswagen

by K Tate on 06/22/2021

Very knowledgeable staff, Awesome Customer Service! This is my First Voltswagon and the buying experience is Awesome. Chris Davis is an Awesome Salesman and Erick in Finance was very helpful.

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by kbw2 on 06/23/2014

We worked with a very friendly and professional sales person, Robert B, who brought out several cars for us to look at and encouraged us to go on long test drives. No hard sell, but he answered all our questions. We did buy a car, and can't wait to have it delivered!

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by willr1962 on 05/05/2012

I have been using this VW dealership for years. I have been impressed with each visit I have made to have my Jetta serviced. This, along with the quality of the vehicle, is why I purchased another VW at this specific dealership. I have been dealing with Scott Johnson (service rep) for 11 years and hope I never have to deal with anyone else. My Jetta, which I still have, has 245000 miles on it. Scott was EXTREMELY helpful every 5K miles when I got it serviced. He made me feel like part of the VW family. I am looking forward to enjoying my new Passat.

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by willr1962 on 04/26/2012

Let me preface this so that you read the whole thing with the statement that this has been the best car shopping experience ever. I wish all car salesman were like this. I have done quite a bit of shopping around over the past few months, and a year prior to this purchase. In total at least 20 different dealerships worth of shopping, none of which were as pain free as my experience at this dealership. When I came in the first time and explained that I wanted to test drive the Golf 2.5, Golf TDI, and the GTI Chris Davis made the standard copy of my license, and then sent me out with all three cars in rapid order. Which in the first case was stunning, because I was 23 at the time and had a scruffy beard, and other dealerships had treated me like a delinquent, some even going so far as to ask for a credit check before letting me drive a car. And half the time they also insisted on riding along, as if I would put the car in a ditch since with my scruffy beard I must be an irresponsible driver. Once I returned from my triple test drive, and I say this as the highest compliment of all, and with a boatload of test driving experience to back me up, he did the best thing possible. He didn't try to sell me the car. What I mean by that is that he gave me his card, he asked if there was anything I wanted to know about the vehicles, answered a few questions I had, and then he let me go. He did not try any high pressure sales techniques. None of the, "It's the last one on the lot" "They're selling like hotcakes" "You should put a deposit down or you'll lose it" etc. He called a few days later to check and see where I was, and then he let me be. Literally ever other dealership has called me weekly for a period as long as 2 months after I test drove a vehicle. When I came in again this year, I specifically asked for Chris, which should impress you since I actually remembered a car salesman's name for a year, and that isn't normal. I looked at the GTI again, and when I commented of the lack of trunk space to accommodate skis, his immediate response was that I should look at the GLI. He was right. And, as soon as I asked for a test drive he got my information, and then sent me out to enjoy it. I came back impressed, asked my questions, and then he let me go, once again with no high pressure salesmanship, and I got the one call from him again, just to check up on me through the month it took for me to get to a point of purchase. When I finally was in a position to purchase the GLI, having spent the better part of a month ready to make the purchase, he was ready and willing and even then there was no pressure. The delay was due to insurance issues with my last car resulting from an accident in which I was not at fault. The actual process of paperwork and purchasing the GLI was quite painless and quick. And, thankfully, very well explained and helpful. There was no rushing through any confusion, and all my questions were answered very well. In conclusion, VW has an excellent car in the GLI. But half of the reason I purchased this car was the stellar salesmanship of Chris Davis. In all my car shopping he was the only salesman who didn't make the process feel like an ordeal or a fight, and I hope this review gets passed up whatever channels it takes for this to become a more standard approach to the trade.

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by car_shopper99 on 11/02/2011

I recently had the extreme displeasure of dealing with Paul, a salesman from this dealership. After driving over 2 hours to inspect this car I met Paul and he took me to the vehicle. Paul was adamant that the previous owner was immaculate and took great care of the car. This was the first of Paul's lies. The car reeked of dog to such an extent that on the test drive we had to drive with the windows down. She was apparently so immaculate that the congealed jelly smeared across the gear shift cover was intentional and an artistic statement. The head lining of this car was covered with filthy hand prints and strange orange splotchy stains. The carpet was covered with dog hair as well. So not only did Paul lie about the previous owners fastidiousness, but also decided that cleaning of the vehicle was complete with a simple armor all wipe down of the dash. Paul also stated that the vehicle was well maintained by the previous owner. It was so well maintained that he could not tell me if the vehicle had been serviced regularly, provide any information on the service history, or even know if the vehicle had been serviced per the manufacturers recalls. Paul's next lie was almost laughable. When I pulled the dipstick to check the oil it was extremely dark and a bit gritty. Paul, unprompted, told me in no uncertain terms that it is synthetic oil and is always very dark. When confronted with the fact that I had used synthetic oil exclusively in all my vehicles and knew that it was not, in fact, black and gritty he became hostile and insulting.

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