Customer Reviews of Junction Buick GMC
Review type:
Satisfied Customer
by RAMoore on 02/08/2024
Shaun Woolard provided an enjoyable and satisfying experience while purchasing my new 2024 Sierra 1500 AT4. Our family has been a customer of Junction in Chardon, OH since 1997 and will continue to be for times to come.
61 reviews
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great
by doug on 10/27/2018Did what they said they would do and more,Duramax Service
by Denali on 10/23/2018Oil change, brakes checked, fuel filter change. Done right and quickly, Thank you!Matt is awesome
by ddc on 10/06/2018Matt took excellent care of me, his attention to detail is incredible, I would recommend Junction in Chardon to anyone looking for a vehicle.Junction Auto Trust
by Bob on 09/24/2018updated 10/03/2018Junction Auto makes you feel comfortable during the car buying processes. Shaun makes you feel like a long time friend. Trust is important. A car purchase is a major expense and you need to know you are getting exactly what you want and… need for a fair price.Exceptional
by twads on 09/25/2018Our sales rep patiently and professionally worked us through our budget and model selection diligence. When we had questions, his return calls were prompt and addressed our questionsBrakes were thumping
by Ken on 08/21/2018updated 08/27/2018Upon inspection they found that I needed all four brakes replaced including rotors. Car rides and stops smoothly and quietly now.Not Outstanding.... EXCEPTIONAL!!
by MarioN on 07/12/2018Shaun is the bomb, Kyle is great and the service team the best. Shaun got me into what I wanted and didn't think I could get. Love my GMC Acadia w/All Terrain pkg. Purchased 5 vehicles from Shaun/Junction - speaks for itself.Juction Buick
by Rw14525 on 05/09/2018updated 05/17/2018Great job, all questions answered. Time was spent on going over our new car to our satisfaction. Would buy from them again.PBE review
by PBE_2018 on 02/05/2018Junction went above and beyond when I had an issue with my tiresOutstanding experience
by tomcanjr on 02/02/2018The amount of time put into finding me the right vehicle and securing the best financing was incredible. Hats off to the staff at Junction Buick. Because of my positive experiences with Junction I feel extremely comfortable referring family… and friends to Junction for their next purchases17 yukon denali
by wowwilly on 12/20/2017updated 01/02/20181 of the best buying experiences i have had . Scott went above and beyond to make the sale happen, i will always buy my vehicles from this place forever now.Outstanding!
by Rbob2626 on 09/04/2017updated 09/26/2017The Junction Auto team is exceptional. We have been doing business with them for years. Matt Emerick, Brandon and Ray are the best at what they do.2015 GMC
by CarltonL on 08/20/2017updated 09/11/2017Service was performed well. Fixed a problem another dealer failed to fix.Great Experience
by ToddsReview on 08/10/2017We drove 4 hours (one way) to purchase our new truck because this dealership actually had the dually diesel we were looking for. For some reason, they are hard to find. Matt Emrick was our salesman and did a superb job. From the minute we… drove onto the lot to the minute we drove off in our new truck, he was on every aspect of the purchase. More importantly, they didn't pull any shenanigans on the deal we had discussed prior to driving there. Matt was honest and open about the transaction at every stage. Based on our experience, we highly recommend this dealership and specifically Matt.Junction mounts new Pirellis on my Buick LaX
by LacrosseGS on 08/08/2017Junction Auto mounted new 19" Pirellis on GS wheels, road force balanced, and installed on my Buick Lacrosse. Nicely done at a reasonably price. My service writer, Brandon, seems to always come thru! Thanks Junction!Love the and the salesman
by Fchurch4 on 05/29/2017Great buying experience. All staff very professional. The car sold it's self. Matt knew what I wanted and delivered it. This is and will be my dealership for all my vehicles.Satisfied
by MS44060 on 04/28/2017Service department polite and professional,Junction GMC
by arresting on 04/03/2017Went to check pricing and after several hours with Mike Butler, Sales Manager walked out with a new Terrain at a great price!!! Thanks to Mike and my salesman Buzz, great, great people! Looking for a dealership that will treat like an old… friend see Buzz and Mike at Junction GMC, you won't be sorry!Leasing GMC Acadia
by Billrich on 04/03/2017One of the best car buying experiences I've ever had. Salesman Shawn Wollard is knowledgeable, friendy and very helpful. I would highly recommend this dealership and Shawn in particular to anyone looking for a great dealExtraordinary experience
by SilverSierra on 03/17/2017updated 03/28/2017Best overall experience I've ever had purchasing a vehicle from the sales staff to the finance department I'm from Edinboro,Pa it was definitely worth the hour and a half drive !!!
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About our dealership
Dependability Since 1931
Junction is a fifth generation, same-family owned business. We still run the business in a friendly, honest, old fashioned manner. Ed & Cliff Babcock still share and follow their family's values. We really do want to help you!
Documented Best Service
Chrysler, Dodge, Jeep, and Ram earned "Dealer of the Year" for a four state area. We have the highest GM customer service and sales satisfaction numbers from Youngstown to Toledo. Forty-one year winner of Chrysler's Five Star Award - the longest in the whole country. Forty-one year winner of Chrysler's Five Star Award for Excellence - tops in The United States!
Community Involvement
The Babcocks and Junction Auto Family have always been very active in the community. Personal involvement or donations to many schools, churches, community groups, and civic organizations have earned Chardon Chamber of Commerce's "Business of the Year" award. We don't do business to win award, we win awards for the way we do business
Amenities
- Complimentary Drinks
- Complimentary Coffee
- Cable Television
- Television
- Vending Machines
Your satisfaction is important to us, so we want to sincerely thank you for choosing Junction Buick GMC, INC. and we hope to see you again soon!
by Barry Lewis on 02/12/2024