Customer Reviews of Junction Buick GMC
Review type:
Satisfied Customer
by RAMoore on 02/08/2024
Shaun Woolard provided an enjoyable and satisfying experience while purchasing my new 2024 Sierra 1500 AT4. Our family has been a customer of Junction in Chardon, OH since 1997 and will continue to be for times to come.
61 reviews
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2015 Sierra service
by linextruck on 03/14/2017Ray and staff very friendly and knowledgeableTreated me like I was family!
by JMG0622 on 02/16/2017From the moment I stepped into the dealership, I was treated like an old friend or family! Warmly greeted, everyone helpful beginning to end! And I got a great deal. Highly recommendRecall service
by Laurel60 on 01/03/2017Appointment made at my convenience and finished before promised.Junction Auto GMC is the greatest!
by KathyMal on 12/25/2016It is so nice to take your vehicle for service to a place where you are treated respectfully and the service is done well and on time! Junction Auto GMC is great!Satisfied
by Terrain28 on 11/25/2016updated 12/04/2016I was completely satisfied with the service performed by Junction's GMC service department.They are great
by paulettecal on 11/30/2016My review is always the same, they are great, no problems what so ever. Recommend them to everyone2016 GMC
by Danny792016 on 09/29/2016Shaun was very helpful and explained everything about my new truck. Shaun even helped set up my onstar.My Acadia
by pokiebuns on 09/20/2016I received excellent service from my salesmen Scott. I had very good vibes from him discussing what options we had to choose from without pressure.Great experience
by velejt01 on 08/26/2016updated 09/07/2016I had an incredible experience when it came to working with the team at Junction Buick GMC. They were very helpful and able to answer all of my questions that we had. The process of purchasing my vehicle were incredibly smooth and they had… everything ready to go when I showed up to sign my paperwork and take my vehicle home. I would definitely recommend working with them again.2016 Terrain purchase
by idrinkwine on 08/24/2016updated 09/07/2016The sales team made good on a previous issue concerning a unwarranted service billing. They did this at the time of closing and it did lower the monthly payment.Extremely Happy With My New Canyon !
by AirMojoKen on 08/27/2016Very glad that Aaron Webster found the Canyon truck that I was looking for and with a rebate too! Aaron was a pleasure to deal with... at first I was considering a lease, but I decided to purchase instead... I like keeping my trucks for… a long time, and looking forward to owning and driving this one... proud to own it !Welcome Home Great Dealership.
by gmacba2 on 07/09/2016This is a 5 star dealership. I enjoy the experience of having my Denali serviced here.It was such a pleasure doing business with Scott!
by Lauraoriani on 06/01/2016updated 06/13/2016What a pleasure doing business with Scott! He had everything ready for us to come in and sign and leave. Great place we loved it!Scheduled Maintenance
by tecxpert on 05/09/2016Service department very professional and performed exceptionally as always.Remote starter installation..
by Eddie_M on 04/24/2016Works like a charm, good distance..Great place to buy a vehicle.
by Eddie_M on 04/18/2016I have purchased my second truck from Junction and Shawn, has been my sales representative, very professional and knowledgeable I highly recommend Shawn, at junction.Initial 'Regal' oil change and 'tweak' of items.
by Coolowner on 04/16/2016The initial service on my 2015 Buick Regal was handled quickly and accomplished my requests. It was done after a short discussion with the person who greeted me following it's progress, and informed me of the results. It was a good… experience. AAHBuick Encore
by john056 on 03/23/2016I appreciate the "No Pressure" approach. All questions were answered and I never felt commited to making a decision. I was told by Scott that I would not be hassled and I wasn't.
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About our dealership
Dependability Since 1931
Junction is a fifth generation, same-family owned business. We still run the business in a friendly, honest, old fashioned manner. Ed & Cliff Babcock still share and follow their family's values. We really do want to help you!
Documented Best Service
Chrysler, Dodge, Jeep, and Ram earned "Dealer of the Year" for a four state area. We have the highest GM customer service and sales satisfaction numbers from Youngstown to Toledo. Forty-one year winner of Chrysler's Five Star Award - the longest in the whole country. Forty-one year winner of Chrysler's Five Star Award for Excellence - tops in The United States!
Community Involvement
The Babcocks and Junction Auto Family have always been very active in the community. Personal involvement or donations to many schools, churches, community groups, and civic organizations have earned Chardon Chamber of Commerce's "Business of the Year" award. We don't do business to win award, we win awards for the way we do business
Amenities
- Complimentary Drinks
- Complimentary Coffee
- Cable Television
- Television
- Vending Machines
Your satisfaction is important to us, so we want to sincerely thank you for choosing Junction Buick GMC, INC. and we hope to see you again soon!
by Barry Lewis on 02/12/2024