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Customer Reviews of Voss Chevrolet

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25 reviews
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  • Excellent warranty repair work

    5 out of 5 starsby Babishop on 04/02/2025

    The service rep, Aja, was very helpful and professional in handling our issue. She assisted us with a great attitude on every aspect of the required service. Her communication was top notch and timely. The repairs were well done and to our satisfaction
  • Voss Chevy

    5 out of 5 starsby Corvette on 03/14/2025

    Excellent in all areas! Always professional yay family like atmosphere!
  • Always a great experience

    5 out of 5 starsby RochelB on 03/06/2025

    Voss always does a great job with getting your vehicle done in a timely and effective matter. The customer service is always top notch!
  • Service with a smile

    5 out of 5 starsby Alysanne on 02/28/2025

    All my questions were answered and the work was done in a timely manner.
  • 2016 camaro

    5 out of 5 starsby corinna on 08/18/2024
    updated 08/26/2024

    i didn't have to wait to long, and everyone was polite and had smiles on their faces.
  • 2024 Equinox Lease

    5 out of 5 starsby Voss Chevy on 03/07/2024

    A smooth, low pressure, straight forward sales experience with A.J. Second time I've done business with this sales person.
  • Voss Chevrolet

    5 out of 5 starsby Shelley on 05/18/2023

    AJ did a fantastic job of finding me the perfect car!
  • Great Car Buying Experience

    5 out of 5 starsby JohnSmith798 on 02/03/2023

    AJ, made the whole process a breeze. No pressure, all questions were answered truthfully. All commitments made during the ordering process were honored. Took time to answer new questions and walk though features of the vehicle.
  • CHEVY BLAZER SERVICE

    5 out of 5 starsby Scott-Blazer on 11/23/2022

    Included coordination with my non-Ford extended warranty. Helpful.
  • Above and beyond.

    5 out of 5 starsby RonaldS on 10/17/2022

    Great, reliable, quality service. They offered me a desk to work at with WiFi while I waited!
  • Great Dealership!

    5 out of 5 starsby GhostHunter1 on 08/30/2022

    Everything went amazing! There was no pressure and AJ understood what I could and couldn’t do. He was very helpful in explaining everything!
  • Tire replacement

    4 out of 5 starsby Theresa on 05/19/2022

    Service rep very helpful. Kept me informed and made arrangements for future service at my availability
  • Tire warranty

    4 out of 5 starsby Theresa on 05/01/2022

    Took longer than expected to get checked in because of computer difficulties for service rep. He did good job of keeping me informed while there but still waiting to hear back from warranty people on amount of coverage and getting appointment for work to be done.
  • Mr. Charles Smith

    3 out of 5 starsby YvonneM on 01/18/2021
    updated 01/25/2021

    Many times when I've gotten my oil changed including this time. There is oil on my garage floor. I have even returned my car thinking something was wrong with my car. The technicians should do a better job whereas, oil is not leaking after a oil change.
  • Zero integrity. Typical Used Car Sales.

    1 out of 5 starsby Johnc on 10/26/2020

    I had been communicating with Sales Consultant, Travis Schaefer, for several weeks about purchasing a CPO car from Voss. We traded dozens of emails about the car, approved financing terms, and he volunteered to hold the car until I could come see it, as I was purchasing from out of state. I informed Voss I would not be able to make the trip until over the upcoming weekend and was asked what day I would arrive, so they could pull the car out of the showroom so I could drive it. That was on a Thursday. I was scheduled to arrive the following Monday, four days later. So, on Thursday, they are supposed to be holding the car and pulling it out of the showroom for me on Monday, meanwhile ‘keeping me posted’ on any developments. I rented a car to make the 7 hour drive, booked a hotel room in the area, secured insurance for the new car (which they told me I needed… yeah, we were that far along) and SOLD my previous vehicle. Saturday afternoon, I receive a one-sentence email telling me the car has been sold. No other warning. I responded - nothing. I call immediately - no response. I reached out to Sales Managers, Brandon Horn and Greg Hill, Monday morning. I was told that they “didn’t see a commitment to buy.” When I showed the very specific email correspondence, I was told it was a “miscommunication” and that “it could have been worded differently, and will be in the future.” Which part? The part where they approved the financing? Agreed to let me drive 7 hours, rent a car, book a hotel and purchase insurance? The part where they volunteered to hold the car and knew when I would arrive so they could have the car ready? That’s a lot of miscommunication. Or did they just sell the car out from under me? That seems like a more logical explanation. When confronted (and frustrated) with these facts, they just stopped responding altogether; as mature business people do. Honestly, probably for the best as these are not the kinds of people I would want to give my business or my money to, and you shouldn’t either. Trust and integrity are hallmarks of business relationships, especially when purchasing a vehicle, and Voss clearly has neither. Stay away and take your business, and your trust, elsewhere.
  • crashed up

    5 out of 5 starsby AirMike on 11/18/2018
    updated 11/29/2018

    Angie was very nice to work with. Every need was met.
  • Verify the work before you leave the dealership

    3 out of 5 starsby Person1 on 11/15/2018
    updated 11/21/2018

    Third time in a row for service and there was an issue
  • Always exceptional service and a clean car

    5 out of 5 starsby Heidi S . on 11/20/2018

    I've never had an issue getting exactly the service I have requested with no hard sells. The staff is professional and courteous, the facility is easy to enter with a nice waiting area. Scheduling is easy online and my car always comes back with a wash. An excellent value.
  • Voss Chev Service

    5 out of 5 starsby D L Willis on 11/16/2018

    Appointment was on time. Courteous meeting at front door. Promised on time service. Service was complete.
  • Balancing up tires

    1 out of 5 starsby Dcdaws92 on 11/02/2018

    My truck was in the shop and was worked on! After them trying to fix it they still can’t seem to get the alignment right ! My truck has been aligned three times ! All three times my truck comes back with bad reports and still shakes in the front end ! They even admitted to balancing my tires wrong. They said it Casued bad rod force and that they fixed it! So after all there work and all the read outs! The problem was not relsolved ! I feel they are just given me the run around and don’t know how to fix my truck ! With the added extra wear to my tires they still don’t want to fix the issue they want to tell me that it’s all fixed! When they rpopblem hasn’t been resolved!
  • Happy Customer

    5 out of 5 starsby bluerider on 10/17/2018

    Jeff was very helpful with my purchase of a new truck, he also checked all discounts running at that time to save me the most money they could. Left very happy and with the truck I love.

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