Customer Reviews of Huebner Subaru
Review type:
Suv
One Star – Misleading and Dishonest Practices
by Axel on 04/18/2025Nothing on this dealership’s website says anything about only accepting in-house financing. In fact, they have links that specifically mention working with "your bank"—which is exactly what I planned to do when I arrived. But when I planned… to arrive with a cashier’s check from my credit union, I was told they don’t accept outside financing at all. When I pointed out the contradiction to the sales manager, instead of addressing it respectfully, he sarcastically offered to “knock $150 off the car” if I just went with their financing. Then they tried to downplay the higher interest rate from their lender by saying, “it’s just a few dollars more a month.” That’s incredibly misleading—those “few dollars” add up to hundreds or even thousands over the life of the loan. This felt like a classic bait-and-switch tactic—advertise a price and then try to force you into financing that benefits them, not you. I walked away and suggest others do the same. Be careful here.Hello Axel, thank you for sharing your experience with us. If you are willing to give us another chance, please contact us at (330) 627-2137 so we can understand your situation better in order to try and turn your experience around. Thank you, Huebner Subaru
Suv
by Edmunds on 01/27/2024Was very pleased with everyone. They were friendly and helpful.Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Huebner
by TERI & KEVIN on 01/14/2024This is the 6th vehicle we have purchased from Huebner...we love our salesman Nick he treats us like family...and the service manager Russell always takes care of us.Hi Kevin, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Great Service
by Linda B on 12/05/2023I took my car in to have the oil changed. Everyone there is so nice to me when I go there. If you need to go someplace while your car is being serviced, they give you a car to use.Hi Linda, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Huebner Subaru!
Love the Subie
by SPAJNOW on 01/17/2023Very pleasant and helpful. No pressure sales and went through all cars.Service
by Jenkins on 01/06/2022I enjoy coming to Huebner's to have my car serviced. They had me in and out in good time and I am on my way.Service
by Theresa on 02/15/2021Service was good.. only thing that not everyone in the waiting area were wearing masks or properly wearing masksGreat Service
by TGraham on 10/12/2020I visited several Subaru dealerships before purchasing my car. I am happy that I closed the deal with Huebner as the were very courteous and helpful. I love my Car!Grade of excellence!
by ConnieS on 05/24/2017I just recently purchased a 2017 Subaru Outback with the help of Kim Richards and Huebners Subaru. They came highly recommended and adhered to such. I could not have felt more at ease in my decisions. I knew what I wanted and they… delivered. I will never go anywhere else. Thank you. I am very content.Crosstrek
by Tonyea17 on 05/04/2017Love my new Subaru! Rob Forbes always treats us fairly and gives us the best deal. Huebner always beats the competitors prices. This is our third Subaru that has been purchased through Rob at Huebner's. Thanks Rob.Great No Hassle Experience
by Jeff_Graham on 06/27/2015Dealt with Jackie and Brad. No hassle, fair trade, and a very nice experience. Love the Subaru Cross Trek we purchased. Would and already have recommended Huebner Chevrolet Subaru to anyone considering buying a car.My dream come true
by bondusko on 07/30/2012updated 06/01/2025Thanks to the whole Huebner team for making a lifelong dream come true. My family and I have purchased several vehicles from Huebners. I have worked with Brad and Jackie to purchase three vehicles, personally over the years. They always… greet me anytime I stop by the dealership for either service or just to see the latest cars and trucks on the lot. They take a personal genuine interest in your visit and make you feel like an old friend or family member whenever they see you. It has been my lifelong dream to own a Tahoe and this year Jackie and Brad made that happen. They worked with me to get a deal that surprised even my skeptical wife. (I think Jackie deserves the "Ham" for this deal!) I love my new Tahoe and have to pinch myself each day when I see it parked in my drive. It's really mine! Thanks for making such a premium priced vehicle affordable. I have looked at used SUV's that were more expensive than my new Tahoe.... If I were you, I would never buy a car or truck without first talking to my friends at Huebners. Thanks again Jackie!subaru purchase!
by newcarowner5 on 11/05/2012updated 06/01/2025I recently purchased a new car from Huebners Subaru in Carrollton, Oh. It was a difficult decision to make, not just to purchase a NEW or used, but the car, the loan and all that is involved in such a large purchase. They made every part of… that decision making process as easy as possible. Jackie is great, the dealership is great - and it was a positive experience overall. Thanks!
Our dealership is more than just a place to buy a car; we're here to make your life easier. With our simple and hassle-free buying process, you can complete your entire transaction online or in-person. Plus, with free delivery up to 150 miles, you can take delivery of your new ride at your convenience.We believe that buying a car shouldn't be stressful, and that's why our team of no-pressure consultants is here to help you find the right vehicle for your needs. Our upfront pricing policy means you won't have to haggle to get a fair deal.
At Huebner Subaru, we're not just a dealership - we're a community. Our culture is built around respect for your time, your intelligence, and your loyalty. We want to make sure you have a great experience every time you interact with us.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
by Megan Reid on 02/20/2024