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Customer Reviews of Boardman Subaru

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12 sales reviews
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  • Excellent customer service

    5 out of 5 starsby Donvoll on 01/23/2024

    Jamar was my salesman. This was the best experience that I’ve had when purchasing a car. He was low pressure and very professional. I was just planning on looking at vehicles but ended up buying that day. Everyone was very nice including the financial person.

  • New car purchase

    5 out of 5 starsby AMEinOhio on 01/04/2024

    I spent more than I had originally planned but I suspected I would. I wasn't offered "dealer incentives", but the experience was straight forward, with no "let me ask my sales manager" games. The sales rep did agree to share the cost of optional hitch. Overall I'm happy with the experience and with our new car.

  • Unique dealer experience

    5 out of 5 starsby Car guy on 09/20/2023

    Courteous, knowledgeable, informed, no pressure salesperson. Very clean, well organized facility. Every staff member met reflected the same user friendly atmosphere.

  • Great Experience and car

    5 out of 5 starsby Hotspur78 on 09/06/2023

    Friendly and easy process from start to finish. Online sales consultant answered questions and directed me to a dealer who held my car and took payment over phone. Everything was worked out through phone, email, and texts over the next few days as the vehicle was In Transit. All I had to do was show up and sign some documents. I don't live near there, but the facility was really nice as well. I was impressed with the cleanliness and activity in there.

  • Wonderful Experience

    5 out of 5 starsby Mac family on 06/06/2023

    Anthony O'Nesti was honest, comfortable, & knowledgeable. Everyone at this dealership has a smile & is so helpful.

  • Great experience!

    5 out of 5 starsby Needie1 on 05/30/2023

    Easiest new car purchase ever. Everyone at the dealership was knowledgeable, friendly, courteous and I had my perfect car to drive home.

  • 2023 Subaru Solterra purchase

    5 out of 5 starsby t.metzler on 05/11/2023

    This was definitely the best car purchasing experience I've ever had. From my salesperson to the financing and follow-up, everything was top notch. I would recommend this dealership to anyone looking for a new car. And I will certainlybe coming back for my next purchase. A++++ all the way!
  • Great Experience!

    5 out of 5 starsby zjc1953 on 03/28/2023

    I have had a great experience with everyone from sales through service. They are all friendly and eager to help.
  • Best experience ever.

    5 out of 5 starsby Iverjohnson on 02/16/2022

    No pressure, just a conversation between you and the salesman, they go over all options which makes it very easy . The most pleasant car buying experience I have ever had.
  • Subaru Boardman

    5 out of 5 starsby drcookpm on 10/12/2020

    We to knew what we wanted, and the salesman got it for us. He allowed us the time to drive it make certain we were satisfied. No dickering, not delays.
  • Ridiculous dealer policies

    1 out of 5 starsby Pgeidner on 06/17/2014

    We purchased a used van to donate to a young couple with a chronically ill newborn (cystic fibrosis) We wrote our check on the 5th. It cleared our bank on the 6th. The dealership refused to process the title work for 2 weeks. Without a title, we were unable to take the van from Ohio to Wisconsin. The family was unable to take the child to medical appointments during this time. The dealership refused to process the title on a vehicle for which payment had cleared the bank. We should have a right to have the title to a vehicle that was paid for.
  • Buy your Subaru here!

    5 out of 5 starsby Rubysbaby on 12/04/2012
    updated 07/15/2025

    My wife was wanting her next car to be a Subaru.Stopped here on a Sat. afternoon a sales man came out on a cold and windy told us all about what they can do for us. Left and came back on Fri. left that day with the car my wife had always wanted...

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