Boardman Subaru
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Customer Reviews of Boardman Subaru
Review type:
Excellent customer service
by Donvoll on 01/23/2024
Jamar was my salesman. This was the best experience that I’ve had when purchasing a car. He was low pressure and very professional. I was just planning on looking at vehicles but ended up buying that day. Everyone was very nice including… the financial person.
18 reviews
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Excellent customer service
by Donvoll on 01/23/2024Jamar was my salesman. This was the best experience that I’ve had when purchasing a car. He was low pressure and very professional. I was just planning on looking at vehicles but ended up buying that day. Everyone was very nice including… the financial person.New car purchase
by AMEinOhio on 01/04/2024I spent more than I had originally planned but I suspected I would. I wasn't offered "dealer incentives", but the experience was straight forward, with no "let me ask my sales manager" games. The sales rep did agree to share the cost of… optional hitch. Overall I'm happy with the experience and with our new car.Unique dealer experience
by Car guy on 09/20/2023Courteous, knowledgeable, informed, no pressure salesperson. Very clean, well organized facility. Every staff member met reflected the same user friendly atmosphere.Great Experience and car
by Hotspur78 on 09/06/2023Friendly and easy process from start to finish. Online sales consultant answered questions and directed me to a dealer who held my car and took payment over phone. Everything was worked out through phone, email, and texts over the next… few days as the vehicle was In Transit. All I had to do was show up and sign some documents. I don't live near there, but the facility was really nice as well. I was impressed with the cleanliness and activity in there.Wonderful Experience
by Mac family on 06/06/2023Anthony O'Nesti was honest, comfortable, & knowledgeable. Everyone at this dealership has a smile & is so helpful.Great experience!
by Needie1 on 05/30/2023Easiest new car purchase ever. Everyone at the dealership was knowledgeable, friendly, courteous and I had my perfect car to drive home.2023 Subaru Solterra purchase
by t.metzler on 05/11/2023This was definitely the best car purchasing experience I've ever had. From my salesperson to the financing and follow-up, everything was top notch. I would recommend this dealership to anyone looking for a new car. And I will certainlybe… coming back for my next purchase. A++++ all the way!Great Experience!
by zjc1953 on 03/28/2023I have had a great experience with everyone from sales through service. They are all friendly and eager to help.need to listen to customers and written contracts.....
by janneee on 08/23/2022was promised oil changes for 2 years when I bought the subaru I have to fight with service dept to get even 1 was going to buy tires and they forgot so I went to another dealer to buy them, i also bought a tire plan....$250.....WHAT FOR… they forgot that too so I pulled out the agreement and still they ignored it.Best experience ever.
by Iverjohnson on 02/16/2022No pressure, just a conversation between you and the salesman, they go over all options which makes it very easy . The most pleasant car buying experience I have ever had.Outstanding
by Jarhead on 02/09/2022They did the work they said and did it correctly and on timeGreat job
by Outback on 06/29/2021First off Jill in service is amazing so personal, just an overall great person always willing to help figuring out a problem. The mechanics do a great job ,always explaining what my needs are in my car . Over all 5 starsRepairs on an ongoing oil leak
by Judy Shee on 05/24/2021I was very pleased with the service department, but we are concerned we may have further problems down the roadFree windshield wiper yearly replacement
by Stephen on 01/06/2021I stopped at the dealership to set up an appointment to replace my windshield wipers. No appointment was necessary, they saw to it right away. No muss or fuss. Always a pleasure to deal with the Boardman Subaru Service Department. Nice… people who aim to please.Subaru Boardman
by drcookpm on 10/12/2020We to knew what we wanted, and the salesman got it for us. He allowed us the time to drive it make certain we were satisfied. No dickering, not delays.Oil change and tire rotation
by LCramer758 on 07/06/2020They are always very friendly and thorough in their explanations. They also give a heads up on the wear and tear on brakes/tires and an idea as to when they might need replaced.Ridiculous dealer policies
by Pgeidner on 06/17/2014We purchased a used van to donate to a young couple with a chronically ill newborn (cystic fibrosis) We wrote our check on the 5th. It cleared our bank on the 6th. The dealership refused to process the title work for 2 weeks. Without a… title, we were unable to take the van from Ohio to Wisconsin. The family was unable to take the child to medical appointments during this time. The dealership refused to process the title on a vehicle for which payment had cleared the bank. We should have a right to have the title to a vehicle that was paid for.Buy your Subaru here!
by Rubysbaby on 12/04/2012updated 07/14/2025My wife was wanting her next car to be a Subaru.Stopped here on a Sat. afternoon a sales man came out on a cold and windy told us all about what they can do for us. Left and came back on Fri. left that day with the car my wife had always… wanted...
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