Customer Reviews of Crestmont Cadillac
Review type:
Great Dealership Experience
by Harry on 12/29/2019Went above and beyond in efforts to get me into a Cadillac. Salesman and sales manager convinced me that this the dealership I should bring my business to. Looking forward to my first service appointment.Love my new car!!
by Karen on 12/04/2019Immediately as my Mom and I walked into the dealership we were meet by two different men. The first one smiled and talked with us then asked that we meet with Paul Guy. WoW!! What a wonderful man who took his time with us, showed a… tremendous amount of knowledge about the cars, and really understood the process of finding just the right car. Paul made the experience a wonderful one as he was able to find just the right car for me!! I am delighted with the purchase, the man whom I will recommend to all my friends, and the dealership.Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, The Crestmont Cadillac Team
Great experience
by Kevan on 10/19/2019Not only was your sales person very interested in helping me find exactly what I wanted. But Joe L Grissom took the time to expl ain all of the new features on my new car. Thanks for that. Oh yes your financial expert Tim was very helpful… alsoThank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Crestmont Cadillac Team
Nancy O
by Nancy on 10/06/2019updated 10/15/2019Jeff my salesperson made me feel welcome.We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Crestmont Cadillac Team
Do not know what you require
by Rosella on 10/01/2019updated 10/09/2019The experience was very calm and I didn't feel pressurized.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Crestmont Cadillac Team
Do not know what you require
by Rosella on 10/01/2019The experience was very calm and I didn't feel pressurized.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, The Crestmont Cadillac Team
XT5
by Fredrick on 10/01/2019Enjoy working with Scott. Knowledgeable, patient, thorough, and fair.Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, The Crestmont Cadillac Team
Very satisfied customer !
by Scott on 09/15/2019updated 09/23/2019Our salesperson was very knowledgeable, polite and helpful. A true professional !Purchasing New Cadillac from Crestmont
by Tina on 09/19/2019The coordination between the staff. They all worked together to make sure my needs were met. The outstanding team members included Larry, Damiean, Kevin, Mike, and Scott. Also the guy that cleans the car. He came over and congratulated… me on my new car. He remembered me from previous service visits. Larry and Damiean worked as a team to get me the car I wanted. Mike and Kevin made sure my needs were met. Scott handled the paperwork. There were other salesman in the room that always acknowledged me and made sure the proper people were called.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Crestmont Cadillac Team
very professional and accommodating.
by Donald on 09/11/2019updated 09/18/2019professional and knowledgeable staff.We really appreciate your feedback, Donald. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Crestmont Cadillac Team
Great job.
by Donald on 09/07/2019updated 09/16/2019We were make to feel you cared. Mr Grissom treated us with respect and he made us feel like he was doing the very best for us. It was a pleasure to deal with Mr Grissom.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Crestmont Cadillac Team
Great team combo
by Lisa on 09/01/2019updated 09/12/2019Anthony found the perfect car for our family’s needs and followed up with me just enough to close the deal without getting bothersome. Tim provided us with a great explanation of additional options/warranties which we ended up buying for… the first time ever with any car purchase. I run our sales department for my company so I can appreciate how he broke it down to the spend per day. I wanted to say no but he was that good!Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, The Crestmont Cadillac Team
Great service
by Sherron on 08/30/2019updated 09/11/2019I had the best experience buying a car everyone was extremely friendly I didn’t feel pushed or forced into anything. Joe’l and Cy where the salesman Joe’l went above and beyond to get me in the car of my dreams.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Crestmont Cadillac Team
Awesome experience!!
by Rose on 09/08/2019Awesome experience. My salesman Anthony M. was wonderful and so was Mike the GM. Everyone at this dealership was very friendly, caring and helpful.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, The Crestmont Cadillac Team
Service is Crestmont"s middle name.
by Rodney on 09/04/2019I was very pleased with everything. From the time that I drove my 2014 CTS(trade-in) to the time that I drove off the lot with my 2019 CTS, I was very pleased with the total experience. It felt like they cared about satisfying my every… need.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, The Crestmont Cadillac Team
Car Purchase
by Nerissa on 08/27/2019updated 09/03/2019Very friendly atmosphere, professional. Paul is very nice and accommodating. Most importantly I was able to find a nice used vehicle.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Crestmont Cadillac Team
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by Maurice on 08/29/2019Paul my sales person was very genuineWe're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Crestmont Cadillac Team
Great
by Carlos on 08/28/2019Everyone was friendly and very helpful. Everyone made the car buying process smooth and easy. Asked all of my questions promptlyThank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care.
My experience at Crestmont Cadillac
by Chris on 08/19/2019updated 08/26/2019Everyone was courteous and very helpful. From service department to sales and managementWe love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, The Crestmont Cadillac Team
N/A
by Laquita on 08/21/2019Honesty, friendliness and willing to work with me on affordable monthly payments.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Don't hesitate to reach out if we can assist you with any future auto needs. Have a great day! Sincerely, The Crestmont Cadillac Team
My Crestmont Purchase Process
by Richard on 08/12/2019updated 08/20/2019Scott Vadasz worked with me via email to get the parameters of the deal defined before I arrived at the dealership. I was able to evaluate his proposal ahead of time which made my purchase decision extremely easy.Richard, thank you for taking the time to provide this great feedback. We work hard to ensure every guest has a wonderful experience. Don't hesitate to reach out with any questions or automotive needs in the future. Sincerely, The Crestmont Cadillac Team
Cadillac XT5
Cadillac XT6
Cadillac LYRIQ
Cadillac OPTIQ
Ohio's #1 Volume Cadillac Dealership
$1,000 Low Price Guarantee
Northeast Ohio's Largest Aftermarket Cadillac Dealer
24/7 Roadside Assistance
Service All Makes and Models
Extended Service Hours
Cadillac Loaner Car Available
Live Market Pricing Guarantee on Pre-Owned Vehicles
Pick-up and Delivery Valet Service (Available by Appointment)
Free Car Washes (When Purchased from Crestmont)
Express Oil Change service, No Appointment Needed
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Crestmont Cadillac Team
by Crestmont Cadillac on 01/02/2020