Spitzer Volkswagen Amherst
Customer Reviews of Spitzer Volkswagen Amherst
Excellence
byon 06/21/2023
I drove from Michigan to get the car. Chase was excellent. Even called on a Sunday to answer my questions. Outstanding level of service.
Kyle Eaton is a very honest and help us through our car repair issues.
byon 02/26/2024
The Spitzer dealership is well managed and we will continue our car repair service with this company in the future.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
First service on my 2023 Atlas
byon 02/16/2024
We had our Atlas in for its first service after buying it last year. Kyle Eaton couldn’t have been more professional, helpful and informative than any other person I’ve ever dealt with at a dealership. Not just with me but I noticed how professional on the phone he was and with talking with other customers while I was waiting for my car to be finished. I can’t say I’ve had the same experience at any other dealership in the past. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Lost My Seat Memory
byon 12/21/2023
Kyle Eaton at Spitzer Volkswagen Amherst was very professional and helpful in solving the problem with my Atlas Cross Sport. The seat memory was not working. He was able to give me an appointment the next day and got the problem solved. I appreciate his efficiency and courtesy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Continued service center excellence!
byon 12/15/2023
Kyle Eaton is always courteous, professional, knowledgeable and honest. I've had nothing but positive experiences with him and Spitzer Volkswagen Amherst.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good As It Gets Service
byon 10/24/2023
A service department is only as good as its servicemen: Kyle Eaton at Spitzer knows what he is doing in a technical sense, and his ethic towards the customer is the key to keeping a customer coming back. Rare these dys, and very refreshing.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Thank you Kyle Eaton!
byon 07/02/2023
Kyle Eaton has been with me pretty much through the life of my vehicle. I think I have been working with Kyle about 8 years? My vehicle finally reached it’s lifetime this last visit and Kyle was sensitive to deliver the news to me about the mileage 250,000 and the extent of repair I would need on a high mileage car. I made the decision not to repair it weighing a major investment in a high mileage car and Kyle was there for me with a listening ear offering support.His presence at the service desk is very reassuring for me as he is very patient and thorough in trying to explain things on whatever issues I have had with my vehicle. Want to thank Kyle for BEING there👍👏!! Thank you! Mary Ellen M.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellence
byon 06/21/2023
I drove from Michigan to get the car. Chase was excellent. Even called on a Sunday to answer my questions. Outstanding level of service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Flash, dash, zero cash
byon 04/27/2023
Jacob Solanics did a phenomenal job with my recent purchase of a 2023 Volkswagen Atlas. It had everything I asked for and the transaction was short yet very informative! This is my second time driving an hour to get a car at Spitzer. Well worth the drive.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Phenomenal.
byon 04/04/2023
Chase Raymond was a great salesperson. I highly recommend him. I will use him in the future for all my car needs. Along with my family. He was easy and comfortable to work with. Car purchasing should always be as enjoyable as this
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Amherst Spitzer
byon 03/22/2023
I take my car always to this dealership. Amelia Weber does a great job in communicating and taking care of my needs. She even arranged a take home and pick up because I was having extensive work done on my Tiguan.
Oil change
byon 01/16/2023
Very friendly and easy to work with.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great team
byon 10/26/2022
Very responsive and great customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Certified but looks new
byon 08/16/2022
Alice Dennis made buying a great experience they went out there way to help me make my decision to buy
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Happy Driver
byon 06/03/2022
I can always trust my salesman Jacob Solanics to find the right vehicle to fit my needs.. This is my second purchase from Jacob and I am very pleased… He was very knowledgeable about the vehicle that he showed me.. and I very happy with my recent purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
I'm driving a new 2022 VW Tiguan-and looking good on the road!
byon 04/20/2022
Service with a smile!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Spitzer VW Amherst is the best!
byon 03/31/2022
Please go and see Jacob Solanics on sales. He was so helpful and attentive during the whole process! He went above and beyond to get the exact car I wanted, even though there is a shortage of new cars! This is my 3rd Jetta from Spitzer VW Amherst and I will not go anywhere else!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great service
byon 02/09/2022
Brian lilly was my salesman and did a wonderful job in assisting me to purchase my vehicle. He went above and beyond and so did the entire staff from sales to finance it was flawless. Thank you
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great customer service as always!
byon 08/24/2021
Friendly and timely service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
VW Spitzer Service
byon 04/19/2021
I love taking my Passat for service. The car has had no problems. I really like doing business with Dave Hans. He’s a good and honest guy. I trust him 100%
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Buying a Nissan Kicks from Spitzer
byon 01/02/2021
Very good sales woman but waiting on another Key Phob and was charged $519.00 for a Security charge which didn't think I needed since I was picking up the next day also no full tank of Gas
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
VW
byon 12/17/2020
David Hans exceeded all expectations.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments