Spitzer Volkswagen Amherst
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Thank you Kyle Eaton!
Written byon 07/02/2023
Kyle Eaton has been with me pretty much through the life of my vehicle. I think I have been working with Kyle about 8 years? My vehicle finally reached it’s lifetime this last visit and Kyle was sensitive to deliver the news to me about the mileage 250,000 and the extent of repair I would need on a high mileage car. I made the decision not to repair it weighing a major investment in a high mileage car and Kyle was there for me with a listening ear offering support.His presence at the service desk is very reassuring for me as he is very patient and thorough in trying to explain things on whatever issues I have had with my vehicle. Want to thank Kyle for BEING there👍👏!! Thank you! Mary Ellen M.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Spitzer Volkswagen Amherst on 07/07/2023
Dealer Response
Mary Ellen,
Thank you for taking the time to leave Kyle this amazing review! We are overjoyed that he could continually be of great assistance to you, and we are pleased he could make your recent experience as seamless as possible. He will certainly be honored to know how greatly you value his efforts. Please don't hesitate to let us know if there is anything more that he or the team may help you with!
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