VanDevere Chevrolet
Customer Reviews of VanDevere Chevrolet
Review type:
Great Service
by TravisF on 07/16/2025
My service advisor Darin kept me informed throughout the entire process and vehicle was done when promised. I would recommend VanDevere to anyone needing their vehicle serviced.
Have feedback for this dealer?
5 reviews
Sort by:
Great Service
by TravisF on 07/16/2025My service advisor Darin kept me informed throughout the entire process and vehicle was done when promised. I would recommend VanDevere to anyone needing their vehicle serviced.Disappointed customer
by Rebekah on 03/19/2025If zero were an option I would mark that. Would not recommend for repairs. Our truck was serviced for an electrical issue. They kept our truck for 2.5 weeks. They couldn’t figure out how to fix it. They finally offered us a rental after a… full week. When got the truck back and now the rear camera doesn’t work. They worked on the electrical wires of the truck but want us to believe that there is no correlation to the rear camera all of a sudden not working. They are asking for more money to fix a problem they created!Great job!
by Mary Oliver on 12/18/2024They listened to what I had to say and fixed the issue. Was friendly and prompt with any answers to my questions.My Recent Experience was a Nightmare
by Seanlay B on 10/10/2024My 2021 Chevy Trailblazer was towed to the Vandevere Chevrolet on Vernon Odom Blvd in Akron, OH on September 7th. My vehicle was assessed there, and it was concluded that my car needed a new engine. The technician told me that there was no… compression on cylinder one. I was also told that my warranty did not cover the cost of the engine because my mileage exceeded 60K miles. I reached out to the GM Headquarters for assistance. I spoke to a supervisor there as well and he informed me that although my mileage was exceeded for the warranty, the time limit had not been exceeded because my 2021 Chevy Trailblazer was only 3 years old. I was told to get my car towed to the Ganley dealership in Aurora where I originally purchased the vehicle so my vehicle could be appraised. When the technicians at Ganley (Aurora) performed a diagnostic test on my engine it was discovered that the engine was working fine, and the timing belt and oil pan needed to be replaced. I was also told that they could not fix my vehicle because all my parts were not transported to Aurora with my vehicle. I stopped by the Vandevere dealership on V. Odom on 10/2 to inquire about my parts and the inaccurate assessment of my vehicle. I was met by Anthony (sales advisor), who was the representative in service that I was working with. He attempted to hand me loose car parts in my hand. I requested to speak with a supervisor. I met with Nick Inglezakis. He was very nonchalant and uninterested at first to provide a solution to the problem. He informed us that he stood behind his technician and his assessment. I made him aware that I did not feel valued as a customer or feel like he was trying to acknowledge the errored assessment. He later offered to transport the parts to Aurora for my vehicle and reimburse me for the $176 diagnostic test. He said that my check would be mailed, or hand delivered. I mentioned that I have paid over $1,000 in rentals due to this inaccurate assessment. He did not offer any reimbursement for the rentals. Due to this inaccurate assessment, I have been without my vehicle for over a month. I have been paying for rentals out of pocket because both the Vandevere and Ganley dealerships are out of rental vehicles. This was my first Chevy vehicle, and this experience has been a nightmare.Vandevere Chevrolet
by Jerry Owens on 08/28/2023I love this dealership because they treat me like family and are honest and fair.
The following reviews are more than two years old. They are not included in the overall rating.
18 reviews
Vandevere is second to none.
by Jerry Owens on 06/02/2023Vandevere Chevrolet is first class in every way...I have bought 3 vehicles from Vandevere because they are easy to work with and truly care about the customer.Always a great experience. Always drive home in something.
by Attenodna on 03/13/2023This is the 4th vehicle I have purchased at VanDevere. Everyone there is fantastic. Honest and fair in every way. Any of their locations are a 5 star for me. They all work together too to ensure you drive home in something. Highly… recommend.shoddy work
by cletnerjr on 02/15/2023I took my truck in for the 2nd prepaid oil change After the oil change, mechanic said I needed new oil coolant lines, they would order the parts and schedule me for the repair.When I got home I saw oil on my concrete. My truck developed an… oil leak. I have had the truck 1.5 years with no oil leak. After 8 days I called to see what was going on with the parts and my repair. parts had been there but no one scheduled the repair. They got me in and put new lines on. Went home Next morning I still have an oil leak, Now I have 3 big oil spots on my concrete, I called to complain they told me to bring it over, I told them oil is leaking from the filter, so they took it back and did something to the oil filter, I waited 3 hrs. went to see what's going on and she said I forgot about you your truck has been done for 2 hrs, I sat for 2 long hours that I didn't need to... So far 2 days no leak , but I won't hold my breath. Service attendant said she would give me 2 free oil changes for the aggravation of 3 trips back over, I said done deal. Oil changer needs better training.VanDevere
by K&TMills on 01/17/2023My husband and drove our family over an hour to purchase our next vehicle. The service we encountered with Martha and the entire sales team was one of the very best we have had.Service review
by Tasha love on 09/04/2022Poor communication didn’t find anything and had my vehicle for 2 daysNew car purchase
by Debbie S on 06/20/2022The service was great our salesman Corey was the best. He greet us right away. Offered us drinks and snack. Accommodated chair for the grandkids. He explained the different features in the car to me. The whole time we were there everybody… was cordial and made our experience a lot easier. Corey had everything ready to go so we will not have to be there long.Service appointment.
by Caroline P. on 05/06/2019updated 05/14/2019I had an oil change and tire rotation appt. I was greeted right away, my service was performed and they called promptly before the promised time telling me my car was ready.No pressure!
by Loris15 on 01/22/2019I was very picky on the SUV I wanted and Patrick was helpful and patient in helping me find the right one. I was allowed to take it overnight to make sure I loved it! Jay did a great job with getting the deal together, transferring my… plates and my insurance. Thanks to Patrick and Jay for helping me find and get into my new ride!Awesome
by grannytx2 on 10/26/2018updated 11/02/2018Inside of my car was detailed well worth the money!FABULOUS
by Sswim13 on 01/26/2018We came in after having some financial trouble recently and Joe caspary was really respectful and pleasant to work with. He literally bent over backwards with excellent customer service. WE WILL BE BACK. I can not express how greatful we… are. Thank you!Wonderful experience car shopping
by Lcubed21 on 01/20/2018I enjoyed shopping at VanDevere. Everyone was pleasant and the salesman took time to listen so he found a vehicle that fit my needs and my budget. I felt cared for here.We are happy to hear you had a great experience, thank you for sharing it. We appreciate you being part of the VanDevere family!
A Great Experience
by OneSmilingLady on 01/19/2018I have always dreaded shopping for a car...but the entire team at VanDevere Chevrolet changed my way of thinking. They were upfront honest and did not pressure me. Our sales man, Anthony, really listed to my needs and went out of his way to… provide excellent service. I will definitively recommend this friendly and knowledgeable dealership to all my friends and family!Thank you for sharing your experience with us! We appreciate you choosing VanDevere! Welcome to the family!
Horrible service department
by deb119 on 03/30/2014updated 08/08/2025Service experience was horrible. Service Manager was very unhelpful. Not an honest person. Won't recommend this store to any friends.Pleased with the services to my suburban
by saml1 on 07/21/2012updated 08/08/2025I dealt with Lydia Oldja. I dropped off a 2005 suburban with 99,000+ miles and was treated like a valuable customer. Lydia searched the service records for my vehicle, made service recommendations consistent with my comments, found a Chevy… service recall for one broken part, and got me back on the road. I plan on returning to Van Devere for future maintenance work on this vehicle.good buying experience
by drew_k on 11/14/2012updated 08/08/2025We purchased our second car from Van Devere. The price on our pre-owned van was fair and we love our new car! We were assisted by salesman Randy B., who was very helpful and made the buying process easy. He was not pushy or overly… aggressive in his sales approach which is a key factor in my decision to buy from a dealer. I would surely go to van Devere again and would be glad to have him as a salesman.Quick Fair Deal at Advertised Price
by saml1 on 07/21/2012updated 08/08/2025I dealt with Valerie Green and got the new car I saw on the internet at the advertised price. They answered all my questions, made recommendations when requested, and delivered on time with a full tank of gas. I was happy with the deal.
Chevrolet Equinox
Chevrolet Silverado 1500
Chevrolet Traverse
Chevrolet Silverado 2500HD
About our dealership
Amenities
- Complimentary Drinks
- Complimentary Coffee
- Shuttle Service
- Complimentary Car Wash
- Rental Car Service Onsite
Thank you for taking the time to share your experience! We appreciate you choosing VanDevere!
by vandevere on 01/29/2018