Modern Toyota
Customer Reviews of Modern Toyota
Review type:
Easy to deal with
by William on 08/25/2020Friendly greeting when we arrived, even without an appointment. Sales individual was attentive to our requests without undo high pressure. Thanks to Mom Garner and Susan Scoggins that made the deal go smoothly.GREAT EXPERIENCE
by Frederick on 08/19/2020Attention by the caring staff. The three people who worked with my wife and me was the sales, sam petro, sales manager thomas moon and the financial associate, sorry, i forgot her name.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Modern Toyota Team
Thank you Modern Toyota
by Frederick on 08/14/2020The sales manager Thomas Moon was outstanding. The finance process was wonderful! Thomas made sure all concerns were addressed and resolved throughout the purchasing process.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Modern Toyota Team
Great Experience
by JP102 on 08/12/2020Both Gopal and Alex were helpful when we decided to purchase our car. We have enjoyed working with Gopal in the past and this time was great as well.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Modern Toyota Team
Dry pleasant buying experience.
by Susan01_ on 07/29/2020The sales agent, Mary Smith, was very kind and courteous. Very thorough and not pushy. I feel that I got a great deal.Hello Susan and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mary was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The Modern Toyota Team
Great w/ caveats
by Kathleen on 07/28/2020Great salesperson, Mom. Clean and attractive sales floor. Almost everyone wearing masks appropriately. Free sodas and water easily accessible. Car fax and Certified available. Actually found great financing for me.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Modern Toyota Team
Fantastic service, Jose is the best!
by Matthew on 07/25/2020Jose is fantastic! He worked very hard to get everything about the sale lined up properly. JOSE IS THE BEST! The day of the sale was also his birthday, which made everything special and fun! Jose is the best salesman I have ever dealt with,… and I have purchased 5 vehicles including the Subaru. Thank you for eveything Jose!Hello Matthew and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jose was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The Modern Toyota Team
Great service
by Cindy on 07/12/2020Very appreciative, courteous, and respectful. Always willing to answer any questions no matter what it was. My salesman James was awesome. The entire staff that I spoke with was great. They even delivered my vehicle to me.Cindy, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, The Modern Toyota Team
Great Service, as Usual
by Frank on 07/10/2020Caleb, the salesman, was warm and efficient. I always felt welcome. I also appreciated the cleanliness of the facilities. I felt very protected there.Thank you for your great review, Frank! We're glad to have Caleb on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Modern Toyota Team
Outstanding service!
by Rick on 07/04/2020updated 07/10/2020I have done business with Modern Toyota for nearly 30 years and continue to have a great experience. Responses are timely, personnel are very friendly, courteous, attentive and understanding.Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Modern Toyota Team
2020 Toyota Camry SE
by Jack on 07/09/2020Fast, professional, little jerking me around especially with pricing. Rick Irby was a little more dramatic than need be, but Wes was all business and wasted none of our time. He was very detailed and patient - in all, less than 3 hours… was spent from beginning to end. Dealership is well designed and inviting, even during the pandemic. We appreciate Wes being a consummate professional.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, The Modern Toyota Team
Awesome new Toyota Tacoma
by Scott_stone on 06/20/2020Low pressure knew exactly what we wanted sales person was fantastic sales manager was awesome Finance Manager awesome, all the way around the whole process very smooth very professional, I would recommend all of my friends to come see you… at modern Toyota, thanks again we enjoy Are awesome new Toyota Tacoma.Scott, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, The Modern Toyota Team
Successful Car Buying Experience
by Judi on 06/14/2020Efficient communications. Convenient arrangement for driver to bring car to our home 2-hour drive away. Sales person (Amy Routh) was very efficient and informative. Good interest-free loan offered.We really appreciate your feedback, Judi. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Modern Toyota Team
No pressure!
by Jean on 05/27/2020updated 06/02/2020The buying process was very quick and easy. I got a quick lesson on using the car so I could get it home.Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, The Modern Toyota Team
Modern toyota
by Kevin on 05/19/2020Nice comfortable atmosphere. Plenty of cars to choose from.We appreciate your marvelous feedback, Kevin. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, The Modern Toyota Team
Excellent Service
by Mary on 05/15/2020Everyone was friendly, quick, and really wanted to be helpful. They worked with our budget and I walked away highly satisfied. I will definitely be coming here the next time I need a car.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Modern Toyota Team
GRRSHR
by GRRSHR on 05/14/2020Streamlined and expeditiously performed; well above and beyond Cox Toyota of Burlington who allowed cash money to walk out their doors. Modern Toyota of Winston Salem understood the needs of this customer and expedited a great sale.Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, The Modern Toyota Team
Excellent Service
by John on 05/11/2020The service from both Martin and Judy was incredible. I also felt like you were taking adequate precautions in light of the current situation.John, we loved reading this review! Happy customers are our aim, and it appears Martin and Judy really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions, we’re always available to help. Best, The Modern Toyota Team
Great experience.
by Landon on 05/03/2020I was able to come to an agreeable price over the phone before I went to the dealership. I did a test drive and they checked out my trade. They did the paperwork for my price and I was out the door. Since the price was set, I had no… pressure sales people to deal with. It was all about getting me into my new vehicle.Landon, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Modern Toyota Team
Great Service , Clean facilities, easy buying process
by Hunter on 04/28/2020First off the staff was unreal, from the time we walked in to the when we left with my new car. They were extremely helpful and understanding. They were flexible with there pricing and terms and did the very best To meet our needs. I want… to thank Chad , Yates , and Kevin for everything!Thank you for sharing your experience with us, Hunter. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, The Modern Toyota Team
Great experience
by Elizabeth on 04/21/2020Exceptional service all around. Finance manager, Brad McAdams, did a great job explaining my options and made the buying experience easy.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, The Modern Toyota Team
Toyota Tacoma
Toyota Camry
Toyota RAV4 Hybrid
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Modern Toyota Team
by Modern Toyota on 08/27/2020