Modern Nissan
Customer Reviews of Modern Nissan
Review type:
Excellent service
by TravisWoody88 on 05/11/2015Joe Pierce at Modern Nissan in Winston-Salem was excellent in his customer service and knowledge of the product. I just bought my first Nissan and Joe's salesmanship left me feeling confident in my purchase.Welcome to the Nissan family! We appreciate you choosing Modern Nissan of Winston-Salem. We'll be sure to share your comments with Joe. We're glad to hear you feel confident in your purchase - we know you'll love your new Nissan. We look forward to seeing you again in the future!
Great Customer Service
by dickp3 on 05/11/2015I had a very pleasant buying experinece this past Saturday at Modern Nissan in Winston-Salem. I had an appointment set up and when I arrived they were ready for me. Mercy was my Sales rep and she did an outstanding job making the whole… experience one of the best I had ever had and I have purchased over 15 vehicles over time. She had the truck there for a test drive, answered all my questons and took as much time as I needed.No pressure, no hurry up to get to the next customer. 100% of her time was on me, the customer. The no haggle internet pricing made the most worriesom part of the process a non-event. The price was set and we went throught the paperwork of purchase quickly. Even the financing was easy and the documents were ready when I was. Finally, Mercy made a statement I won't forget, she wasn't just the sales person, she would be with me throughout the life of my truck for any issue, question or need. That was impactful and I will certainly take her up on that if I ever need some help.Thank you for taking the time to leave this thoughtful review! We appreciate your business, and we're glad to hear that you had an excellent experience with Mercy; we'll be sure to share your comments with her. We look forward to working with you again in the future!
Great Experience!
by tsull1 on 05/08/2015I love going to a dealership where you don't feel pressured. Elizabeth Hood was awesome to work with! Courteous, thoughtful & knowledgeable; she felt like family before we were ready to close the deal. I would highly recommend this… dealership if you're in the market for an automobile.We're glad to hear you had a great experience with us! Elizabeth will be delighted to hear your comments. We appreciate your business and look forward to seeing you again in the future!
Wonderful Experience Every Time!
by onerunnermom on 05/08/2015We have purchased our last three vehicles at Modern Nissan in Winston Salem. The service is impeccabl . The follow up and care are impressive. Kevin Houser does a fantastic job, making our family feel important, explaining each detail… throughout the process, and being personal. We look forward to future purchases with these guy .Thank you for this great feedback! We're glad we have the opportunity to do business with your family, and we appreciate your loyalty to Modern Nissan. Kevin will be pleased to hear your kind words. We look forward to seeing you again in the future!
Positive purchase and exceptional service
by mshllb on 04/30/2015I purchased a 2015 Murano from Mercy Mitchel at Modern Nissan. She was very helpful and knowledgeable . She made a since effort to find us the car we were looking for. Upon delivery, the car was clean and ready to go.A Professional Welcome
by Augustus45 on 04/30/2015I love my 2015 Nissan Sentra and I am enjoying it. Immediately entering the door, I was welcome and greeted with a friendly smile. My salesman, Mr. Pernell Callahan was very professional and went out of his way to make me welcomed. He… knows his job very well and answered all of my questions about picking and buying a Nissan. I left very pleased and happy. With Mr. Callahan's help, I was glad that I chose a Nissan Sentra.Elizabeth Hood
by Adamdrye on 04/25/2015Great salesperson. Very attentive and responsive. Was willing to work with me and find solutions and alternatives that worked for me. Would recommend Elizabeth Hood to anyone looking for a vehicle.Thanks for the outstanding review and your business. I am glad that Elizabeth was able to work with you and find a vehicle just right for you. We look forward to working with you again in the future.
Great Experience
by shuaiiiiiiii on 04/24/2015I have spend several days looking for a right car in many dealerships, and Modern Nissan is the best. The sales person Elizabeth Hood was very enthusiastic and responsible. I am a foreigner and not quite good in English, she explained… nearly everything for me patiently. Good experience.Thanks for giving us the opportunity to work with you and earn your business. I am happy to hear that Elizabeth was able to help you find the right car. If you ever need anything in the future please let us know.
Just bought a great car
by johnv14 on 04/26/2015Dylan Mounce helped me find a Toyota Highlander that met all of my needs and at a good price. Excellent service and a he was a pleasure to work with.Thanks for sharing feedback from your recent experience at Modern Nissan. I am glad that Dylan was able to help you find the Highlander that met all your needs. Please let us know if we can ever help you in the future.
Thank you, Elizabeth!
by EmilyH12 on 04/26/2015I went to Modern Nissan on a recommendation from a coworker. It was my first time buying a car and I was bracing for the salespeople to try and sell me something I didn't want or couldn't afford. Imagine my surprise when I got Elizabeth… Hood instead! Elizabeth really took the time to talk to me and find out what I was looking for within my budget. When I found out that the cars I had been eyeing online had already sold, she found another one that was similar and brought it out for my test drive. When it came time to determine the payments and financing, Elizabeth was really patient while I asked a bunch of questions and spent a few minutes calling people for a second opinion. By the end of my visit, I felt more like I was dealing with a friend than a salesperson. Thanks to Elizabeth's amazing customer service, I managed to take home a car that I love without going over my budget. Thank you for making my first car buying experience a great one!Thanks so much Emily for giving us the opportunity to work with you and earn your business. I am happy to hear that Elizabeth took such good care of you and I know she will be thrilled to hear your feedback. Please let us know if we can ever assist you again in the future.
Astounding Sales Person Made the Purchase Great!
by tillp01 on 04/24/2015We have visited many dealerships over the last few months looking not just for the right vehicle, but for the right experience. Our Sales Person, Elizabeth Hood, took time to make sure we were comfortable with not just the price, or the… vehicle, or the process, but also with Modern Nissan and its great staff. Introducing us to the Service Staff so that any needs would be seamless. Elizabeth's great attention to our needs and our concerns showed us why Modern Nissan is where we will go from now on.Thanks for taking the time to share the great feedback with us. We greatly appreciate the opportunity to work with you and earn your business. I know Elizabeth will appreciate the kind words. We look forward to working with you again in the future.
Awesome Experience!
by trinicac on 04/21/2015Dylan Mounce was awesome! He answered all my questions and showed me how to use everything on my new Altima before I left! Plus, my car is ahhhhmazing! Thanks Dylan!Thanks for the great feedback. We are thrilled to hear how happy you are with your new Altima. Please let us know if you ever need anything in the future.
Wonderful Experience! Great Service!
by Lakynn on 04/17/2015This was my first car buying experience and I have to say Modern Nissan made it a painless one! The moment we walked onto the lot we were greeted with a smile by Dylan Mounce, who was positive, professional, and patient. When we arrived it… was with the sole intention of looking around, but thanks to Dylan’s drive and helpfulness I drove off the lot that evening with a new Nissan Rogue! He made us feel at ease and did not pressure anything. Dylan listened attentively, focused on assessing what I really wanted and needed, and then took the action to make it happen! It was clear Dylan has great knowledge Nissan’s current inventory and has a customer centered focus. Dylan was professional but made it a fun and comfortable experience at the same time. He ensured he showed me everything I needed to know about the car and I could not be happier with my purchase and first car buying experience!Congratulations on the purchase of your new Rogue and thanks for giving Modern the chance to earn your business. The Rogue is a great choice and we know you will just love driving it. Please let us know if we can ever do anything to help you in the future.
Wonderful Experience !
by kristind2 on 04/15/2015My husband and I had a wonderful experience at Modern Nissan. Dylan Mounce greeted us with a smile and from there took his time to answer all of our questions as he talked to us in detail about the Rouge. The whole process was great! We… recommend to go see Dylan at Modern Nissan!Thanks for sharing the great feedback with us. I know Dylan will be happy to hear you took the time to share this feedback. We hope you are enjoying your new Rogue. Please let us know if we can ever do anything to assist you in the future.
First time buyer
by meganroyal on 04/04/2015Wonderful experience for my first car buying experience! Super friendly and helpful employees! Dylan was great to do business with, stop by and ask for him!Thanks for taking the time to share your feedback with us. We appreciate the opportunity to work with you and earn your business. I will be sure and pass the kind words along to Dylan.
Great customer service
by cedricmills1 on 01/30/2015I love my 2015 Nissan Altima S...I was shopping for a car with a decent price tag and possible rebates..Well i got both plus with a great warranty on the car...I would like to say a big thank you to Kelly Edwards for the great and… outstanding service she has done for me and what an excellent salesperson she is. :-)Thanks for the great review Cedric. We appreciate the opportunity to work with you and earn your business. I will be sure and let Kelly know that you shared these kind words with us. Thanks again.
Worth the drive!
by anna_k1 on 12/13/2013updated 08/03/2025Well this was my first car purchase from a dealership. We all have heard and read the horror stories so I was a pretty nervous. I was especially nervous because I drove 2 hours after work to get to Modern Nissan! I spoke with a lovely lady… named Lacy throughout the day and we came to an agreement on price and I kept my fingers crossed that the car would be available by the time I arrived at 7pm. Even though they close at 8pm they were very warm and welcoming when I arrived. The manager Keith was wonderful! I had the pleasure of working with the top salesman Joe J. He was very friendly, honest and trusting. We test drove the car, chatted a bit and then the time came to discuss numbers. He went to talk to Keith and all I was thinking was Lord please don't let him return with a number higher than what I was told prior to coming because I will surely drive back home without the car. I must say I was more than pleased and impressed when Joe came back with the EXACT number Lacy and I discussed! Not one dollar more. I must admit I fell in loveee with this whole team. The experience was a breeze. My father says it is the best experience he has ever had with dealerships. I got my ideal car for the best price on the market. I got it for about $6000 under MSRP price. Also, Reggie in the financing dept was very friendly as well. They are truly killing the competition! Believe me I am a real person and I had real concerns that were silenced the second I arrived. Good luck with your purchase of a Nissan. For me, I will always purchase with Modern Nissan, specifically in Winston Salem, because of my experience there. Thank you Joe, Keith and Reggie and the whole Modern Nissan Team! Merry Christmas! I am going to copy and paste this on every single place I can rate you! :)Thank you very much! We are very pleased to hear that you had such a wonderful experience with us. We understand that your time is valuable, so we always try to be consistent and make the experience a good one for you. We certainly hope that we can assist you with any other car needs that you may have in the future. Congratulations on your new car, and we hope you had a wonderful holiday! Thank you again.
Happy customer
by Kipling69 on 08/13/2013updated 08/03/2025Our sales person,Heather, helped us buy a carr which we love. The entire staff was helpful, friendly and professional. I rate the dealer and its staff a10 on a scale of 1-10. Excellent W L B JrAwesom Dealership
by mrogers23 on 03/26/2014updated 08/03/2025This place is awesome. We found the car that we wanted online and sent a request. The internet sales manager (Laci) replied within a few moments even though it was Sunday and the dealership was closed. When the internet sales manager got to… work on Monday she followed through and found the vehicle we were talking about and made an appointment for us to come in. We changed the appointment and made it there earlier and when we arrived the vehicle was in front of the dealership with our name on it, waiting on us. The whole process didn't take long at all. We had to wait the longest for the vehicle to be buffed and cleaned on last time. The paperwork and all of that was quick and easy. Kevin H was a great salesperson and helped tremendously. He helped and set the Bluetooth up for my wife before we left. He was great. I would definitely recommend this dealership to anyone who is in the market for a Nissan.Thank you very much! We are very happy to hear that your time with us went so well. We always try and ensure that your time is spent in the best way, and that you feel comfortable to with purchasing decision. We certainly hope that we can assist you again in the future with any other car needs that you may have. Thank you again!
Great Experience! Great Service!
by btlegacy on 05/16/2014updated 08/03/2025I found an Altima on the Modern Nissan site and went in to speak to Steve and Ron. I spent about 30 minutes at the dealership and and had written quote for a great price below MSRP. I told Ron that we would like to purchase the vehicle that… afternoon. We came in around 6:30 and everything was ready to go and were on the road with out new car 45 minutes later. Thanks Guys!Thank you very much. We are glad that we were able to assist you, in a timely manner, with purchasing the vehicle that you were interested in. We strive to provide the best service to our customers while also being mindful of their time. We appreciate your review, and we certainly hope that we can assist you again in the future with any other car needs that you may have. Thank you again!
DID NOT LISTEN
by begal on 09/25/2011updated 08/03/2025I requested an online quote on a 2011 Murano AWD SL with specific packages. I specifically requested NO TELEPHONE CALLS. The first two attempts to contact me were telephone calls. When information was sent online it concerned a FWD S. I… never did receive an online quote. It is difficult to deal with a "sales person" who does not listen!
Welcome to the Nissan family! We appreciate you choosing Modern Nissan of Winston-Salem. We'll be sure to share your comments with Joe. We're glad to hear you feel confident in your purchase - we know you'll love your new Nissan. We look forward to seeing you again in the future!
by modern_auto on 05/12/2015