Customer Reviews of Johnson Lexus of Raleigh
Review type:
Two cars-Two positive experiences
by Love to Run on 07/15/2025
updated 07/21/2025
After a Kamikazi deer and a Red Light Runner we needed to acquire two, pre-owned vehicles in a relatively short period of time
With a family member dealing with significant physical pain we chose Lexus because they are extra-ordinarily… comfortable vehicles.
From the day we met Eb Udofia we had acquired a new friend .Eb was focused on meeting our stated needs -a particular year a vehicle was made because that best suited our family member’s issues.Also personal preferences regarding color ,mileage etc. While of course he welcomed a sale he was just as intent on finding what we requested.He did not inundate us with calls —but as SOON as a vehicle meeting our needs rolled onto the lot he had it put aside for our review.
My opinion of Mr.Udofia is that he is a person of integrity.Quiet spoken but also a Thinker who will advise you to NOT purchase a vehicle if he thinks it is not suited to your stated needs..We highly recommend him as your agent at Johnson Lexus.
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The following reviews are more than two years old. They are not included in the overall rating.
130 reviews
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Best car buying experience!
by Tatiana Williams on 06/12/2023This has been by far the best car buying experience. This is my fourth vehicle that I’ve ever purchased and by far this has been the best. I highly recommend this dealership as well as Eb Udofia who was my sales person. Great experience… with top notch people.Great experience
by elwhite on 04/17/2023Great experience working with Johnson Lexus of Raleigh. Eb Udofia was extremely helpful and easy to work with. The finance manager, Chris, was helpful and quick. Will definitely be a repeat customer.Thank you for your 5 star review! We are glad you had a great experience with our team at Johnson Lexus.
Elite dealership
by ROJO on 04/04/2023The Raleigh dealership is a of the elite dealerships across the nation. My main man Marcus Baldwin is a problem, solver and decision maker, his customer service is beyond reproach. I recommend this dealership and Mr. Baldwin to all my… friends and family.Thank you for 5 stars! We appreciate your great feedback. It is always our pleasure to serve you!
Great experience buying a great car!
by Allison A on 03/30/2023We were so happy to drive away with our awesome new car, but honestly talking with Eb Udofia was the best part of the entire ordeal! Buying a new car can be a long process but he made it very simple and we so enjoyed his conversation!Thank you for sharing your great experience with us! Our team at Johnson Lexus looks forward to serving you again.
Great experience
by John M on 03/20/2023I had an excellent experience with Eb Udofia and all of the Johnson staff in purchasing a used Lexus while trading in my car.Thank you for sharing your great experience with us! We look forward to serving you again at Johnson Lexus.
Excellent personalized service
by Dr Doug on 03/02/2023Amazingly responsive and personalized service at a very large dealership. It is what Lexus sales was meant to be. My salesman, Marcus, couldn’t have been better.Thank you for sharing your great experience with us! We look forward to serving you again at Johnson Lexus.
Phenomenal experience
by Dr Doug on 02/06/2023Johnson Lexus picked up my old Lexus in Fayetteville, NC for some needed repairs. The car was 13 years old and the repair bill was going to be a lot more than I anticipated - even with an extended warranty that I had. So I asked Tanner in… the Service Dept. to get me a trade in estimated value, which he did promptly. I decided to trade in for a previously owned ES350 and was introduced to Marcus Baldwin. I can't say enough about Marcus - he went above and beyond in my estimate. He found several options for me to pick from. Once I selected one, he passed me over to Finance, where they made the whole process very simple. This was all done over the phone and the next day Marcus himself delivered the car to my home in Fayetteville. Everybody at Johnson Lexus in Raleigh were great, but Marcus made my buying experience a pleasure, and the simplest car buying experience to date - and I am 80 years old - so have bought many vehicles before!!Exceptional Customer Care & Service
by Step B on 01/09/2023This is my second time purchasing a vehicle from the Johnson Lexus dealership in Raleigh. I went back because of the excellent customer service I received the first time and this time did not disappoint. I love that they’re not too pushy… but diligent in helping you find the right vehicle. Even though car buying has changed drastically since the pandemic, I am extremely happy with my new Lexus and the service I was provided by Eb and all who assisted in my new purchase. I highly recommend this dealership.Recent Lexus Purchase
by Flbynum on 11/18/2022This was my first experience with Lexus…first luxury car experience overall. Eb was very professional and diligent in helping me find the perfect fit for me. I didn’t feel pressured and everything was throughly explained. I also received… timely updates throughout the process. Overall, I had a 5 star experience from start to finish.Great!!!
by Kenny Taylor on 10/11/2022This was by far the easiest purchasing experience I have ever had at an automobile dealership. My Salesman Eb Udofia was easy to interact with and always contacted me back quickly when I had a question. The finance associate Stephanie Johns… was also very efficient and pleasant to work with. I recommend Johnson Lexus to anyone looking to purchase a high quality new or used vehicle.Best used car buying experience!
by BL on 09/29/2022Our car buying experience with Johnson Lexus of Raleigh is by far the best we've ever had. Working with Eb Udofia made negotiations, trade-in and car buying effortless. Very attentive staff and valued our time so the overall process was… not an all day affair. They have earned our repeat business and will be maintaining our vehicle here in the future.Fantastic from Start to Finish
by Dayton Weems on 07/16/2022Eb, Louay, and Jackson were incredibly helpful from start to finish. They made the car buying experience incredibly smooth and I never felt pushed to purchase a car. Johnson Lexus had a great selection of vehicles and I was able to test… drive quite a few before landing on a Lexus NX. Really happy with my purchase!Thank you for your 5 star review! We are glad you had a great car buying experience at Johnson Lexus. We look forward to serving you again!
Awesome Customer Service
by Heyebonie on 05/22/2022Eb U. was very kind, personable, and knowledgeable. He took great care of us when we purchased our vehicle. He answered every question, and made sure we were comfortable. He made the experience very pleasurable. I will definitely… recommend him to family and friends. Thank youThank you for your 5 star review! We are glad you had a great car buying experience at Johnson Lexus. We look forward to serving you again!
Johnson Lexus of Raleigh Service Dept.
by SWJ on 04/06/2022Mike Steppe provided excellent auto service recommendations and the repair work was completed with precision and efficiency. Mike was very good communicating with us during the entire service process.Thank you for 5 stars! We are glad you had a great experience at Johnson Lexus. It was our pleasure to assist you!
Excellent Auto Purchase Experience - Eb Udofia
by SWJ on 04/06/2022Eb Udofia was Great to work with from first phone call regarding auto we saw on website - thur purchase. He provided Excellent Customer Service and addressed any issues we had during the purchase process. Eb is the Best Auto Sales… Representative we have ever worked with. We would highly recommend Eb and Johnson Lexus.Thank you for your 5 star review! We appreciate your kind words about our team member, Eb. We look forward to serving you again at Johnson Lexus.
Great
by Ed Udofia on 04/02/2022I had great an experience with Eb. That was the quickest and least stressful car buying experience. He was very helpful and knowledgeable. Thank you all that helped me get my car.Great experience! Eb is the best
by Crystal on 03/31/2022Eb made the car buying process easy and enjoyable. I would definitely recommend Eb and Johnson Lexus of Raleigh.Thank you for sharing your great experience with us! We look forward to serving you again at Johnson Lexus.
Eb Udofia is top notch!
by Allison M on 03/16/2022Eb was extremely professional, genuine, and a pleasure to work with!! We came back to Lexus for the service. Your people make all the difference!!!Thank you for 5 stars! We are happy to hear you had a great experience at Johnson Lexus. We look forward to serving you again!
Great Customer care
by Unray B on 03/01/2022I was looking for a corvette. They had the right one and worked the deal out to make me happy!! I still paid too much but I was happy! Great team at Johnson Lexus.Thank you for 5 stars! We are happy to hear you had a great experience at Johnson Lexus. We look forward to serving you again!
Great dealership and salesman
by Kendra Shearin on 03/01/2022Great dealership to buy from. The process was easy and smooth. We really liked our salesperson , EB Udofia. He was very patient and kind. He was great.Thank you for your 5 star review! We are glad you had a great experience with our team at Johnson Lexus.
Smooth Transition
by Tee on 02/28/2022Eb Udofia made my car buying process a smooth and easy transition. He was attentive, patience and very informative. I would highly recommend him for your car buying experience.Thank you for your 5 star review! We are glad you had a great experience with our team at Johnson Lexus.
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About our dealership
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
What sets us apart
With amenities like complimentary car washes, free valet parking around the Triangle, and guaranteed Lexus loaner vehicles for use during qualified service appointments, the purchase is really just the beginning.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
Languages Spoken (3)
- English
- Chinese
- Spanish
Thank you for your wonderful feedback! We look forward to serving you again at Johnson Lexus.
by Johnson Lexus of Raleigh on 06/13/2023