Customer Reviews of Fred Anderson Toyota
Review type:
Excellent service, great people @ Fred Anderson Toyota.
by A_and_A on 10/16/2014My wife and I are extremely happy in doing our business with Fred Anderson Toyota. The process was led by Mr. Timothy Germain. We really appreciate his true professional approach, his patience and care about our needs. This is smth that… each customer is looking for. If we could, we would rate our experience as 10 our of 5 star scale. Nonetheless to say - we definitely know that your dealership is our top priority place when it comes to a purchase of our second car! :)Fred Andersen Toyota
by Praise81 on 10/14/2014Great customer service though I didn't have an appointment my car was still serviced timely and the Keith called and advised me of necessary service that was required and everything was fixed. I always take my car for service to Fred… Andersen Toyota because they always fix the problem first time around, I also love the fact that they have a free vehicle inspection each time I take my car so I always have time to prepare for needed services and never get stuck on the road . Been a customer for 10 years now they are the reason why I keep buying Toyota cars for their consistent excellent services.Thank you so much for taking the time to provide such great feedback. We sincerely appreciate your loyal business and we look forward assisting you with future automotive needs. It is important that our customers are well taken care of and we are happy to hear that we are continuing to do that. Please don't hesitate to let us know if you have any questions. Be sure to find us on Twitter and Facebook. Sincerely, Matt Harper | 919.571.5127
Tailored Customer Service
by Angel_Is on 09/30/2014updated 10/10/2014Geoff listened and understood my needs - then he came up with a solution that was best for me and my car. I appreciate the small amount of time it took for him to customize a solution just for me. Makes me glad I purchased my vehicle from… Fred Anderson.Thank you for writing about your visit with us! I am happy to hear that Geoff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again. Feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Regards, Matt Harper | 919.571.5127
Great Salesman / Great Experience
by WJMac on 09/18/2014updated 10/03/2014We had Larry Zievis as our sales professional. He did a very good job showing us the car and explaining everything to us. He was friendly, knowledgeable and expeditious. Everyone we met at the dealership were helpful and friendly. If… our next vehicle is a toyota, we will definitely come to Fred Anderson.Thank you so much for the fantastic feedback and high star rating! A quality shopping experience is one of our top priorities at Fred Anderson Toyota. We do everything we can to support our customers and we are glad to hear that Larry was able to assist you in finding the perfect vehicle for you. If you need any further assistance, please let us know. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Matt Harper | 919.571.5127
Excellent Service and professionalism
by bjc_405 on 09/19/2014updated 10/03/2014My experience is always rewarding. I am greeted with personable smiles and always leave confident that the service provided was complete and done correctly. I personally enjoy dealing with Mr. Ryan Cesar, who always makes me feel… comfortable, gains my confidence and has excellent service repair integrity. In addition I commend Mr. Greg Murray who always services my two vehicles with utmost care. They are why I keep coming back to Fred Anderson Toyota Service.I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. If you have any further needs, do not hesitate to come back to see us. Be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Best Regards, Matt Harper | 919.571.5127
My last experience
by Ferhat on 09/23/2014updated 10/03/2014The flexibility of your service department because I came in late, they still took my car, also the cust rep explained to me very well what was going on with my car, all was done in a professional manner. thanks so much. ,The flexibility of… your service department because I came in late, they still took my car, also the cust rep explained to me very well what was going on with my car, all was done in a professional manner. thanks so much.I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Customer service is always our top priority, so I am glad that we met our goal. If you need any additional information or have any questions, please don't hesitate to contact us. Be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Sincerely, Matt Harper | 919.571.5127
Satisfied Customer
by WilliamRX on 09/30/2014Sales approach seemed to be designed to facilitate the customer's decision rather than to attempt to force the decision. Second, a pricing approach that included a minimum of bargaining in order to reach a fair price and a fair trade --… each kept separate from the other. Third, the sales staff folks were unfailingly pleasant, patient, and helpful.Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Fred Anderson Toyota; we look forward to working with you in the future. Be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Matt Harper | 919.571.5127
Great Service at Fred Anderson Toyota
by Danny_Grady on 09/17/2014updated 09/28/2014The customer service rep was very helpful and pointed out service plans which I had forgotten about that covered my vehicle that helped me save money.Danny, thank you for the kind words and high star rating! We are thrilled that you had such a great experience at our dealership. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Sincerely, Matt Harper | 919.571.5127
First unscheduled service
by Johngb on 09/12/2014updated 09/26/2014I had an appointment and my truck was taken in for service as scheduled. My vechile was washed and returned to me a very timely manner. I up dated my future appointment with no problems and I very clean waiting area with refreshments!Thank you so much for taking the time to give us positive feedback regarding your experience here at Fred Anderson Toyota. We make every effort to provide the very best customer service possible. Hearing from our customers that we have succeeded in this endeavor is always gratifying. We hope that you will share your experience with friends and family. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Sincerely, Matt Harper | 919.571.5127
2014 Corolla
by Anothercust on 09/01/2014updated 09/24/2014Not high pressure. Unlike other dealers visited, I felt that you were providing me with a service rather than trying to take advantage of me.Thank you for taking the time to share your feedback! I am happy that our staff provided you with pressure-free, efficient, and well-informed customer service. Please keep us in mind for any further needs and thank you again for choosing us. Be sure to check out the exclusive deals and specials found on our Facebook and Twitter pages. Sincerely, Matt Harper | 919.571.5127
My Pleasant Maintenance Experience at Fred Anderson Toyota
by bpmoore on 09/22/2014I was greeted pleasantly and professionally and taken into the area where it was explained to me exactly what was going to be done to my car and about how long it would take. Then I was taken into the lounge area to wait. When my car was… ready, an agent came into the lounge and explained to me what was done and then took me to my waiting car.Thank you for the excellent review! It is great to know that our staff was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Matt Harper | 919.571.5127
MR. Billy D
by William_1956 on 09/13/2014Reliable service, quality customer service people, from check in through to check out -very smooth. Great coffee, nice waiting atmosphere.Thank you for writing about your visit with us! I am happy to hear that our staff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Best Regards, Matt Harper | 919.571.5127
2014_Corolla
by 2014_corolla on 08/29/2014This is not my first purchase with John. I have bought 2 cars from him and referred him atleast 7-8 but 4-5 have bought cars from him. He gets me the online quote right away with his out the door price where non of the Toyota dealer in… North Carolina (Including the Toyota of Rockhill) can beat them.On behalf of Fred Anderson Toyota Scion, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. John is a valued member of our team and itÂs a delight to know that he has helped to proudly represent our dealership throughout your purchases. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Regards, Matt Harper | 919.571.5127
Deserves Zero Star!
by J_dot_K on 08/15/2014Although the manager was germane (true to his name. lol), I found it ridiculous that a certain annual package by the name zurich (for stains,tears,like) was a must inclusion to the car price. The tag: 980$. That was the exact difference… between my expected price of 17,000 for the 20057 MSRP Corolla vs. the price of 18000 that was quoted. Poor marketing, mere profiteering.I'm Happy
by MzT on 08/13/2014Staff was courteous and knowledgeable. They solved all problems and took good care of my car so now I feel safe on the road. I'm really happy now.Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional, courteous, and knowledgeable service, and I am extremely happy to hear our team was able to address your concerns. Do not hesitate to pay us a visit if you have any further automotive needs. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Michael Anderson | 919.571.5100
My Review
by mrmagoo5172 on 08/06/2014Everyone was friendly, I left with my new 4runner happy and did not feel like I got hosed in any way. The dealership is amazing and immaculate. My sales and finance person were incredibly wonderful.Thank you so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Regards, Michael Anderson | 919.571.5100
Toyota Camry Hybrid
by ToyotaBuyer14 on 08/04/2014Carl A was terrific in helping me with all of my questions, scheduling a test drive, locating the vehicle I wanted, and working with me in all aspects. Couldn't have been any better. The salesman is the main reason I bought from Fred… Anderson as I could have gotten a slightly better price elsewhere.Thank you for taking the time to share your feedback! Carl truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Michael Anderson | 919.571.5100
Cha Ching
by BDS2865 on 08/04/2014Needed 5 new tires for my Tundra. Called and was told they had them in stock and made the appointment to get them installed. When I went to pick up my truck they only had 4, was told they ordered the 5th and would call when it came in. I… wanted 5 because I was about to take a trip and wanted to be sure I had good tires and spare if I needed it. Trip 2 to get 5th tire (spare) installed. When making the appointment was told couldn't get a sunday appointment because their technicians weren't available on Sunday for tires. So I made arrangements to drop off my truck on Saturday and pick up on Sunday. Go to pick up my on Sunday at 4pm (they've had my truck over 24 hrs) and they had not installed the tire, nothing was done. Amazingly they did have a technician on hand to get my truck in and put the new tire on, but now I'm waiting for it. Was called by a Fred Anderson employee on Monday asking how my visit went and I politely told them it was not a good experience at all and explained why. They said a manager would definitely be contacting me about everything. Well that was a week ago. I spent over $1000 dollars for tires and service work and they can't be bothered to follow up. My take is they hooked me saying they had the tires to get me in in the first place because tires are easy money in the repair business, not a lot of unexpected extras that they would have to approach a customer about. Highly questionable if I would trust their service department when they advise on repairs.Great service, as always!
by aje3892 on 08/04/2014I was about to make an appointment quickly and efficiently. The service man I dealt with was very friendly and professional.Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate if you have any further questions or needs. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Michael Anderson | 919.571.5100
Excellent buying experience-Again !
by Gritty on 07/20/2014Mike L, my salesperson was wonderful. This was my second car purchased with his help and both times he was just great.Thank you so much for the nice review! Mike is a key component of our team here at Fred Anderson Toyota and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals! Kind thanks, Michael Anderson | 919.571.5100
Awesome!
by Cassandra182 on 07/15/2014The service was fast and overall very pleasant. Everyone went out of their way to make sure we were taken care of.We're completely dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fred Anderson Toyota, we value our customers and we look forward to seeing you on your next visit. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Michael Anderson | 919.571.5100
At Fred Anderson Toyota, we’re excited to share our passion for Toyota's with our customers. From finding the right Toyota for you to crafting a finance plan to covering your car service needs, we’re here to guide you through your automotive journey.
When you purchase a new Toyota or Scion from Fred Anderson Toyota, your new vehicle will come with a complimentary lifetime limited non-factory engine warranty, good at participating dealers. It will also include lifetime oil changes, loaner cars, car washes, and special loyalty discounts. In short, Fred Anderson Toyota offers great prices, and has a special plan that will help you reduce the cost of your new Toyota or Scion.
Browse our online inventory of new and used cars, crossovers, SUV's, and trucks for sale in Raleigh, North Carolina. From the spacious 4Runner to the nimble Camry, we offer a wide selection. Have any questions? Reach out to one of our car experts. 919-787-0099 www.fredandersontoyota.com
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Express Service
Thank you so much for taking the time to write this review! Timothy is great with people and focuses on what the customers' needs are. He will be pleased to hear about your positive experience. If you have any questions about your vehicle, please come back in to visit! Be sure to check our Facebook and Twitter pages to stay connected with local events and special promotions. Best Regards, Matt Harper | 919.571.5127
by fatoyota on 10/17/2014