Capital Ford
Today 9:00 AM - 8:00 PM
Customer Reviews of Capital Ford
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Great place to find your next ride!!
by Robert Tillman on 04/09/2025
These people know what they are doing. Knowledge of the vehicle you are looking for, respect and courtesy. They have it all.
287 reviews
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Well Worth the Wait
by Strolyt on 09/12/2016When I ordered my 2016 Ford Focus RS the car was just coming into world view. My sales guy did a great job getting the order submitted and when the car was finally delivered 7 months later, he and the rest of the staff bent over backwards… to make sure everything was just right before they handed me the keys.Mr Zee
by Zum27171 on 09/11/2016Bought a beautiful Shelby, GT-500 and love it.Finally, someone who understands technology
by mcsenter on 09/11/2016I do not regularly come across dealerships or salespeople that understand what I'm looking for in a car: high-tech gadgetry. One of my goals with this purchase was to make sure Apple CarPlay was installed and usable. David at Capital Ford… was extremely knowledgeable in the latest tech and knew how to let it sell itself to me. I came in with a lot of my own research, and David did not pressure me or otherwise interfere with my evaluation of the car. Quite the opposite, he expertly focused on getting me the best deal. David was amicably professional and helped facilitate the sale, ultimately making my new-car-buying experience a pleasure.Great service every time!
by Python222 on 09/11/2016I do most of my service with quick lane at Capital Ford. I am always satisfied with their quick friendly service. Capital Ford does all my service, I don't let anyone else touch my car. My 2015 Focus is the fifth car I have bought and had… serviced from this dealership. That alone should say something!Training Manager
by harcher61 on 08/31/2016updated 09/09/2016The problem was analysis and completed on the same day of service. all expectations were meet.2014 Ford Fusion Red
by RedFusion31 on 08/31/2016No fuss no problems. Dropped it off in the morning it was ready at lunch picked it up after dinner.Great Service
by baypooh12 on 01/10/2016They were very friendly and there for all needs. They kept me updated on the work that was being and needed to be done.Capital Ford of Raleigh
by TFaison on 12/15/2015updated 12/29/2015My car buying experience was absolutely wonderful. My salesman and my financial advisor were both top notch. I would recommend Willie and Kevin to anyone looking to purchase a vehicle. And I got a 1.9% interest rate! Whoot Whoot!!!Great Everything!
by Tbardossas on 12/13/2015Everyone was so helpful! I was provided with quotes and deals and I never felt pressured to make a decision. In fact, I was urged to go home and discuss my options in order to make the best decision for myself. I ended up purchasing a brand… new Escape for nearly what I would have paid for a verified pre-owned one. Everyone was so open and friendly and explained everything to me. As a first time new car buyer, I could not have asked for a better experience, or group of people.Great Service
by chefjojo on 12/15/2015Great Service and Staff. Jeff is always on point and letting me know what has to be done before he does he does anything. He also explains to me the problem in words I can understand..Awesome customer service
by Rona2006 on 11/16/2015updated 12/04/2015I just recently purchased a used blue 2003 Chevy Cavalier from you and it is by far the best vehicle I have ever owned! The service there was exceptional and I will be recommending you guys to everyone I know! All of your staff were very… professional and every person I came in contact with, greeted me and asked if I needed any help. There are 2 people I would like to point out for awesome customer service are Brett Davis in the sales department and Brian (not sure what his last name is) who was the one responsible for signing the title over to me. (cannot think of the department at this time lol.) Thank you guys for all of your help! I am one very pleased and happy customer!! Sharina Postell2016 Ford Fusion SE, my first BRAND NEW car ever!!!
by mbwilliams on 11/09/2015updated 11/24/2015the smoothest auto purchasing experience I have ever had. I am not a professional car purchaser but I told the sales rep, Dave Marconi, what I wanted and what I was willing to pay. He found the car, had it brought from Charlotte, and I… picked it up that weekend, clean and shiny and full of gas, signed the paperwork, and was out the door before noon!Service
by Blancairis5 on 11/20/2015I am very grateful for the attention and service provided for my Suzuki SX4 2013. The staff is very attentive and always try to help, even gave me some answers to my questions and guided me how I can solve some problems with my car.Outstanding Service
by Mtaplette on 11/19/2015Excellent customer service from start to finish. My salesperson was knowledgeable and courteous. I had numerous questions which he answered patiently and with a smile. From the moment I walked into the showroom, I was certain I had selected… the correct dealership to do business withExpect the best!
by philb2780 on 11/17/2015I always receive fast, friendly and courteous service at the Quick Lane. Thanks again!Free Oil Change
by kburrell2 on 11/03/2015updated 11/17/2015It was a good experience. I was told up front it would take a couple of hours and asked if I wanted to leave the car. I chose to wait and was notified electronically that I could request updates by text. The car was returned about two hours… later. I was also contacted after the appointment to confirm that I was satisfied with the service.Great Car Buying Experience
by annegennaro on 11/10/2015This was the best car buying experience we've had! Our salesman and Finance Manager were professional, engaging and helpful. I will certainly recommend Ford, Capital Ford and our salesman to our friends in Raleigh.Helpful staff
by Diani613 on 11/10/2015Went for an oil change and recall. They knew I was interested in a bigger car. Walked through it. Very helpful. Very informative. Totally recommend it.The girl with out a car!
by sandyfiesta1 on 11/09/2015My families old Ford ranger finally broke down. It was time for me to buy a car. I kind of miss that old truck. It help all of us kids at some point over the last twenty years. I filled out a online application and instantly I had a text… response. About an hour later I was talking to a very nice salesman Mark! He was very patient and listened to my individual needs. I was in great need of something reliable and affordable. I bought my first brand new car the very next day. 2016 Ford Feista blue Candy! I love it and gas milage in my first week is already saving me money. My family has been a Ford family for years. They have taught me to take care of your cars and american made is a good choice! Thank you all that helped me in my journey.Love Capital Ford!!
by DaSmiffs on 11/07/2015updated 11/13/2015Staff was extremely knowledgeable and very friendly. When told them that I had purchased my vehicle from Capital Ford they looked up my information and found my Escape without any problems.Dependable services
by Ralgymdog on 10/21/2015updated 11/12/2015Every time I get my trucks serviced it is always done with the people that have trained to work on my Ford. Thank you for taking care of my trucks
About our dealership
Robert, we are sincerely grateful for your 5-star review. It's wonderful to know that our team at Capital Ford demonstrated their expertise and respect during your visit. Thank you for recognizing their hard work. We look forward to serving you again in the future.
by cdriver on 04/14/2025