Capital Ford
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Customer Reviews of Capital Ford
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Great place to find your next ride!!
by Robert Tillman on 04/09/2025
These people know what they are doing. Knowledge of the vehicle you are looking for, respect and courtesy. They have it all.
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The following reviews are more than two years old. They are not included in the overall rating.
275 reviews
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Very good
by jennygirl3152 on 10/30/2015updated 11/11/2015Staff was very helpful and kept me informed on what was happening with my car.Good service
by Thedgepeth on 10/31/2015updated 11/11/2015Austin is very thoughtful when it comes to his customers and wants to make sure it is as easy as it can be for the customer having a ride during time of repairs. Thank you.......service reveiw
by Lakeside9801 on 10/28/2015updated 11/11/2015We have a 2012 Escape purchased from Capital Ford. I was there for a routine oil and filter change, but had been told last time that the front brake pads were getting thin and so they were checked this time and I had them replaced. The… bill was more than was quoted to me by the service person, but it was able to be done that day while I was already there.Great Service
by JohnJohnson123 on 10/30/2015updated 11/11/2015My experience was very satisfying and handled very professionally. It was very nice to have refreshments during waiting for my car being serviced, not all Ford Service Departments have this. Michael Young was very courteous and informative.… Thanks for making my visit a pleasant one.Excellent service....GO SEE THEM NOW
by Fredak87 on 10/25/2015updated 11/11/2015My first time buying and car from a big dealer and I was very very pleased. Mr Creech was awesome, he made sure I was happy with what I had and that I didn't just leave with just a car to drive, but a car that I love.Awesome Service!
by fordgirl2788 on 10/14/2015updated 11/11/2015Service department was great. Brought my car in for service through express lane. Mechanic evaluated another slight issue I was experiencing to save Me another 2 hour drive. Thoroughly satisfied!1st service
by askforles on 10/19/2015updated 11/11/20152015 mustang when I called really a recall...Noone seemed to.know what I was talking about, and then not until I spoke to a third person were they able to find that a part had to be ordered. Can't believe I was the first person who bought a… mustang at the dealership in 2015 that had called about getting the recall taken care of. After that, all went well.Worth the Trip
by Richard8838 on 10/02/2015updated 11/06/2015Friendly, helpful, efficient. I live in Washington,DC, and make an effort to have my car serviced at Capital whenever convenient.Awesome service!
by Mustanghouse on 09/16/2015updated 11/04/2015Mitchell, Andy, and Wayne are amazing and very professional. They made both my buying times awesome! I will keep coming back as log as they are! I have also referred a lot of my friends for when they are ready! Thank you again for all the… help and awesome service!Great Dealer
by Vnewlin on 09/08/2015updated 11/02/2015We bought a 2015 Focus, and our salesman and finance person were absolutely great to work with!!!Quick turnaround while waiting
by owensglo on 10/31/2015Handled recall work quickly and to my satisfaction.Awesome service! warm people, clean facilities
by MMorales8358 on 09/03/2015updated 10/30/2015Excellent service and customer care. Warm, friendly and respectful people I love my Ford!Great service
by coatseast2394 on 09/09/2015updated 10/29/2015Comfortable waiting area with snacks! Repair on Focus was completed promptly and without payment (per recall notification). Helpful, friendly staff.Great Service
by wilsonmasonry on 10/28/2015Tony Watson was very helpful from the time we pulled on lot until our transaction was complete!We are very pleased with the purchase of our new F350!The entire staff was pleasant!Amazing and quick service!
by Kelseyreynolds on 08/26/2015updated 10/27/2015The service and staff were both fantastic! I used to own a Honda Civic and so I was prepared to wait for 4 hours or longer and pay $70 for my oil change based on my past experiences at the Honda dealership. I was incredibly pleasantly… surprised when the team at Capital Ford had my oil changed and tires rotated in under an hour. It was also under $40. I'm so happy with my decision to go with a Ford from capital Ford! Thanks for a great experience, Stewart!2015 Ford Focus SE
by nymike212 on 10/21/2015Jimmie was great to work with and didn't try to push me into pricier options like a lot of salespeople will. I left with the car I wanted in the price range I wanted.A lot of rebates, Good service.
by zwang25 on 10/21/2015Good experience. A lot of rebates. Staffs are very warmly welcomed.Used car buying experience
by sweetmusic47 on 08/10/2015updated 10/21/2015Purchased 2015 Ford Fiesta S The latest of many vehicles from Capital Ford Service was very adequate Hoping to receive a manual soon, since there was none in the vehicle. The staff was helpful and worked up a good deal on the cost of… the vehicle.Ford 2014
by grego1129 on 08/11/2015updated 10/21/2015Yes everything was wonderfull, I bought a Ford fusion 2014 and I really love it, the people there were really nice thank you for your services.Quick Lane service great
by 2013ruby on 08/13/2015updated 10/20/2015As always service was friendly and performed in reasonable time.Great Deal for the Price
by Boppie1792 on 08/10/2015updated 10/20/2015Bought 2015 f150. Salesperson was very knowledgeable as well as extremely personable. Finance staff was also very helpful. This is not the 1st time I have purchased a vehicle from Capital and I will be back when I am ready to purchase my… next vehicle.
About our dealership
Robert, we are sincerely grateful for your 5-star review. It's wonderful to know that our team at Capital Ford demonstrated their expertise and respect during your visit. Thank you for recognizing their hard work. We look forward to serving you again in the future.
by cdriver on 04/14/2025