Capital Ford
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Customer Reviews of Capital Ford
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Great place to find your next ride!!
by Robert Tillman on 04/09/2025
These people know what they are doing. Knowledge of the vehicle you are looking for, respect and courtesy. They have it all.
287 reviews
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2019 F250 Lariat
by Ryan McEathron on 09/06/2021Don and Darlene, the dynamic duo, made the buying and financing process wonderful. Limited our time there, went above and beyond to help us obtain the deal we wanted. Thank you to Capital and Don and Darlene. We even got to meet Mark at… the end and had a few jokes. Will definitely be back. Thanks again.Great sales service
by Randell on 09/04/2021Mitchell was awesome. I pulled into the parking lot and was greeted extremely well. Mitchell took the time to see what I was looking for but also kept it light. We talked like we already knew each other. He was just outstanding.Nices customer service, they made you feel like they want to do it.
by Arelis Pena on 08/29/2021They work fast, check on you every 5 minutes it was a pleasure to work with the lady in financial she is very attentive, and professional.❤️❤️❤️Great Overall experience
by Shayla on 08/26/2021All the staff were super kind and truthful. I really liked how upfront they were. No hidden agenda.F350
by Sandy on 08/20/2021I have purchased many new vehicles in my lifetime. This was the fastest and by far the easiest one yet! No hassle or haggling.Great JOB
by Zach Mills on 08/07/2021Class act all the way around.Excellent Salesman!
by Kim on 07/29/2021Lee Gearheart at Capital Ford of Raleigh was excellent from the beginning to the end of the process. He listened to what my wants in a car were and delivered above and beyond what I expected. He answered my questions about the finance… process and any other questions or concerns I had. He is truly a salesman that looks out for the consumer. Go check him out if you are in need, or want, a new or used car.Dan Hill & My Rav4!
by Jennifer Frame on 07/19/2021I had a wonderful experience from beginning to end! My family and I worked solely with Dan Hill who made the car buying experience a happy and stress free one. He was honest, personable, reliable and well informed. Thank you for making this… a very happy day for me!Commercial Sales was Awesome
by Jonathan Burgess on 07/15/2021Easiest purchase we’ve ever made. Thanks Bo for your outstanding performance with our new F450. We love it!!Nana got a new ride!
by Donald Whitley on 07/12/2021Everyone was very nice. Happy we got a new ride.Alonzo
by David on 07/09/2021Alonzo Pamplin was great to work with on my custom order. Straightforward, helpful, knew the product, and no games, etc.My Husband and Myself!Want To Thank Larry!
by Bill and Becky on 07/03/2021Bill & I Want Folks to Know ,We Felt Larry was Honest and There to Answer Questions and to Listen to Our Journey in life about our Sport Cars we Had Have. He was Just Great! My husband Was So Satisfied with Larry ,That I Knew We Were… Leaving With The Car I Wanted.Thank you Larry!And Capital Ford too! The young Lady that helped us Dies a lot Of Work But She Was Prepared and Helped that Process To So Smooth and She Has A lot of Paper Work to Sign ,Offer and With a Smile and My Husband and I Want To say Thank You again To Her ,Larry and Capital Ford !!,Bill & BeckyEasiest purchase ever!
by Carole on 07/02/2021Fastest and easiest car purchase ever! Jordan was an excellent salesman and the whole process was a pleasurable experience!Billy sure makes buying Quick and Easy , a pleasure to work with ! Thanks B
by Smileys Construction on 07/01/2021Billy is great to work with and makes a purchase simpleGreat Buying Experience
by D Moore on 07/01/2021I highly recommend using Capital Ford if you are in the market for a new or used vehicle. I had a great buying experience and my salesman Jordan Copley was very knowledgeable and efficient in his job and respectful of my time. He… communicated well and kept me up to date during the entire process! One of the best car buying experiences I’ve ever had.Excellent everything
by Great buying experience on 07/01/2021My experience at capital Ford was outstanding from beginning to end. Special thanks to Rachael and Dawn. They gave me a great deal on a new expedition max and a super trade-in value for my truck. I will definitely visit them again when it… comes time for another new vehicle.Stay Away
by Ew60618 on 02/03/2021STAY AWAY FROM CAPITAL FORD OF RALEIGH. My first time working with a dealership any my experience was horrible. The salesman Jordan convinced me I was getting a good deal on a 2017 Hyaundai Elantra. 3 days after purchase im on the… interstate and my dashboard starts making a weird noise. The general manager tell me to come back and let his mechanics check it out. They claim they couldn't find anything wrong. I was told to come back and ride with the mechanic and point out the noise. I went on the ride and didn't hear anything. The mechanic Bobby Ray said he told the guys to check the dashboard for hole but didn't know what they found. He said maybe I was hearing a leaf of the windshield wiper blades. I took the car home and later that evening my dashboard starts making noise. The next day im on the interstate with my friend and my dashboard starts making this crazy noise and the right side of my car. The car proceed to jerk when you take your foot off the brake . I called capital ford asked to speak to gm and was sent to voice-mail. Never received a call back. On top of all this i just check my credit and they put two extra hard hits on my credit. Now i was already approved for a loan with boa. i was told to give the dealership the approval code and application number and they could pull the loan up. well jordan and taylor, the f inance guy with a nasty attitude, tell me they still needed me to fill out a credit application with capital ford to have on file but my credit would not be ran. that was a lie they ran my credit twice and my score dropped 6 points. Im so pissed. I knew something wasnt right i should of got up and left. So they ran my credit for a loan i was already approved for 3 weeks ago with boa.No integrity
by iheartpavement on 04/29/2019Bummed by the lack of integrity shown by Capital Ford. Had a verbal agreement that my car was going to be purchased for a specific amount but was given less. Wouldn't have been too much of a big deal but I declined an offer that was… slightly higher than what was given. Seeing that I had verbal agreement, I thought it was a done deal. They said the issue was I had dogs in my car and they could smell it(?). I've only had my dogs in the car a few times (with protective gear on) and on all of the forms i've filled out for appraisals, this was never a question asked. The whole situation felt shoehorned in as if the offer was to just get me in the door there. This was also on top of coming in prior and being shuffled around and ultimately not helped. This should have been my first clue of what was to come.Capital Ford
by lwilliams038 on 11/21/2018updated 11/30/2018As was expected. Exceptional!Disappointed customer
by Kingdomkid on 07/17/2018updated 07/27/2018Terrible they put a hole in my ac condenser and I had take it somewhere else to get it fix. I will never drive on their lot again.Thank you Capital Ford....
by HUTCHASP on 07/12/2018GREAT EXPERIENCE! TOP NOTCH CREW AND I'LL BE BACK WHEN ITS TIME FOR ANOTHER CAR. A +++. Thank you to everyone at Capital Ford for making a process I usually hate very enjoyable. Great Staff from top to bottom.
About our dealership
Robert, we are sincerely grateful for your 5-star review. It's wonderful to know that our team at Capital Ford demonstrated their expertise and respect during your visit. Thank you for recognizing their hard work. We look forward to serving you again in the future.
by cdriver on 04/14/2025