Capital Ford

Bummed by the lack of integrity shown by Capital Ford. Had a verbal agreement that my car was going to be purchased for a specific amount but was given less. Wouldn't have been too much of a big deal but I declined an offer that was slightly higher than what was given. Seeing that I had verbal agreement, I thought it was a done deal. They said the issue was I had dogs in my car and they could smell it(?). I've only had my dogs in the car a few times (with protective gear on) and on all of the forms i've filled out for appraisals, this was never a question asked. The whole situation felt shoehorned in as if the offer was to just get me in the door there. This was also on top of coming in prior and being shuffled around and ultimately not helped. This should have been my first clue of what was to come.