Sir Walter Chevrolet
Customer Reviews of Sir Walter Chevrolet
Review type:
125% Over Satisfied
by Tony Murray on 03/20/2025Couldn’t be happier with the purchase of my new 2025 Chevrolet Silverado EV RST. The 2 person Team Wyatt and Isaiah that assisted me with my purchase along with Desiree and her knowledge on extended warranties as well as financing was one… of the better experiences I’ve had during the purchase of a vehicle. They all came together obtaining and bringing knowledge together to help me understand the ins and outs of the Silverado EV. After the purchase the following day they continued to support me with acquiring the converting adapters needed for charging using a Tesla Supercharger and Tesla home charger. They really have stuck with me through the entire process. Having just recently made a different purchase with an another dealership it was a completely different experience. These employees that I dealt with gave no support. Failed to maintain any type of contact and never followed up with me after the purchase. It was all I could do to get them on the phone after waiting on hold numerous times only to be disconnected and having to start over again to reach sales and customer service. I can’t emphasize enough how much I recommend these 3. I feel a sense of closeness having gone through this experience with them and hope others will experience this as well. You couldn’t ask for a better group of individuals!! Ask for Wyatt, Isaiah and Desiree at Sir Walter Chevrolet 8501 Glenwood Avenue, RaleighGreat Experience Purchasing My First New Truck
by Jessegoins on 03/05/2025I was in the market for a truck when I went to Sir Walter Raleigh. Upon arrival, my wife and I were greeted by Cesar Ramirez. Told him exactly what I was looking for and he showed me some options on the lot. This was my first new vehicle… purchase and Cesar was able to help ease my nerves. I had some tricky questions but he was able to answer them all because he actually owned a similar model. Cesar made us feel comfortable with the purchase and it couldn’t have been any easier. Got great financing on the spot and drove away same day with my dream truck. Thanks again to Cesar and Sir Walter Chevrolet Raleigh.You came to the right place for your new truck! Along with legendary Chevrolet quality, Cesar is great at learning what people need and finding them a perfect match. We hope you've been enjoying your ride so far! Give us a call if there is anything else we can help with.
Sir Walter Chevrolet
by TheOldSarge on 10/23/2024A great truck buying experience. Dana Weaver (sales) was wonderful (and patient) through the whole experience and Henry Cedre (F & I) was great during closing process. Sir Walter Chevy was aggressive in wanting to move a vehicle leading to… a great deal. Would recommend this dealership to anyone. Thanks Sir Walter Team!Thank you for sharing your experience with us! We're glad to hear that Dana and Henry made sure you had a fantastic time at our dealership. We're excited to hear what you'll do with your new truck!
Highly Recommend!
by Jocelyn A. on 10/02/2024After multiple visits to different dealerships , We decided to drive out from Charlotte to Sir Walter in Raleigh. Cj and Henry made the whole process from start to finish quick and smooth! The entire staff made us feel like valued… customers, not like it was " just another sale" . Will Definitely be recommending friends and family members to this location. The drive was totally worth it!Congratulations on your new ride, Jocelyn! We appreciate you making the trip to our dealership for your purchase. Thanks so much, and we look forward to helping you again!
My 'Bu!
by ThomasEdward on 02/17/2016updated 03/03/2016My salesman, Joe McKenna, was just extraordinary in every sense of the word. He, from the onset, even BEFORE meeting me, was absolutely confident that he could get me into what for me, is my "dream vehicle," the 2016 Chevy Malibu. At one… point during the process, it appeared as if the purchase was going to fall through and not happen. Mr. McKenna went and consulted with his managers and came back with financial terms that were completely acceptable. Mr. McKenna was/is so personable and really understood how important it was to get me into that car. He NEVER came off as a mere "salesman." Mr. McKenna became an active partner in my quest to buy an excellent, reliable vehicle. I am very, very grateful. Please, tell him thank you again, for me.Thomas, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Joe's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook page. Thank you again! Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602
Our new truck
by David2pt0 on 02/16/2016Jason Cassle was great to work with on our new purchase. Came in found what we wanted and walked out satisfied customers. Financing process was a breeze, no strong arm tactics used or unrealistic APR.Thanks for the 5 stars, David! We're happy that Jason was able to help you with your new vehicle. We appreciate you choosing Sir Walter Chevrolet! Take care, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602
Outstanding Dealership
by Funcruzn16 on 12/19/2015Outstanding dealership!!! Everyone in sales, service and parts were very helpful and courteous to help make a dream come true on the purchase of our new C7 Corvette. Sincerely, Ron and BJ LaScalaAwesome Service
by Ash_M791 on 12/02/2015Jason was extremely helpful. He, along with, Jose (I believe was his name), made my car buying process quick and easy. I will definitely be recommending sir Walter to anyone I know looking to make a purchase. Awesome service!Thank you for writing about your visit with us, and congratulations on your new vehicle! Jason and Jose are assets to Sir Walter Chevrolet, and it is encouraging to hear that he impressed you by delivering our trademark service. Thank you for your recommendations. Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602
FEMALES BEWARE
by jaggerheine on 11/19/2015after sending credit card info to secure a car as I was 3 hours away from the dealership they sold the car from under me. when talking to mr bull he was very belittling. told me that he had a client there that had not paid any money but… being that he had not run the card then he was going to sell. I honestly feel being a mother of 3 trying my best to get there and sign he took advantage. he treated me horribly on the phone and actually hung up on me when I was asking questions. I have felt so obliged to write a review but feel this would not have happened to "a husband".I am sorry to hear about your visit. The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Regards, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602
Easy, Hassle free experience
by nyjetsgurl on 10/22/2015updated 11/13/2015I had a easy hassle free experience there, my sales associate was awesome. Very friendly and listened to what I wanted and never tried to talk me into anything I did not want.Thank you and congratulations on your purchase! We are so very pleased that our sales team could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Enjoy your new car! Like us on Facebook to catch the latest specials! Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602
2016 Corvette ZO6
by BillyJones on 10/16/2015updated 11/10/2015Staff was helpful not pushy and made me feel like they wanted my business!! Was not sure what to expect since it was my first time there, but they well executed my exceptions!!!!Thank you for leaving us this great review. We are very happy to hear that our staff has been so helpful and not pushy during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602
2015 equinox
by diazce on 06/07/2015updated 06/22/2015The sales team worked with me to get the best price for the car. They were very friendly and along with financing, made me feel like I was getting the best deal.Thank you for this fantastic review! I am pleased to hear that our team work hard in getting you a perfect vehicle with a best deal. Congratulations and we look forward to seeing you again! Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602
H. Cronin Review - Don Philips and Tony Hughes
by HelenCronin on 06/02/2015updated 06/15/2015Don Philips and Tony Hughes were really great to work with. They made the process pretty seamless. I really feel like we got the best deal we could afford. Thank you to both of them for their hard work. We sent my brother-in-law there… the next day and he bought a car from Don as well.Helen, thank you for writing such an awesome review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Don was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again and we appreciate your recommendation. Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602
The absolute best car buying experience ever!
by Yavon on 04/24/2015updated 05/06/2015The entire team at Sir Walter was amazing. My salesman Jon was the absolute best. He listened with the intent to help, he went above & beyond, when he didn't have an answer he made sure to get one. Best of all he was honest throughout the… entire sale. Not only would I recommend Sir Walter Chevrolet to everyone that I know, I will be a lifetime purchaser with them as well. Thank you so much!Yavon, It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Jon went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Sir Walter Chevrolet await your return. Please let us know how we may be able to help next! Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602
2nd Camaro in 2 weeks
by timb0767 on 04/17/2015Don Phillips, Tony High and everyone we interacted with are credits to your company!! We are lifetime customers and look forward to our next purchase. Thanks to everyone!Thank you for taking the time to write about your experience at our dealership. Each employee is a valued member of the Sir Walter Chevrolet team and we all strive to provide excellent customer service! We look forward to seeing you again in the future. Thanks again! Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602
Chevy Cruze 2015
by BossLady9689 on 04/03/2015updated 04/09/2015I had a great time. Everyone was extremely friendly and outgoing, especially DJ. And, most importantly I ended up with a car I absolutely love that has everything I asked for!!Congratulations on your purchase. Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with DJ was so remarkable. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602
My recent Colorado purchase
by Paulewogs on 01/01/2015Great experience. The Sir Walter salesteam really worked hard to make this deal. They kept me informed at all times. Very pleased with the final results.Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. At Sir Walter Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602
Dana & Tim :)
by Tccjackson on 09/03/2014updated 09/25/2014Dana was very knowledgeable about the trucks on the lot. He saved me from leaving. He was helping two customers and still greeted me. He was kind and patient with me through the who process. Tim the sales manager worked really hard to get… me into the my dream truck. I will be back when it's time to get another new car/truck.Thank you for this great feedback! It's wonderful to know that Dana provided you with the type of customer service that we pride ourselves on at Sir Walter Chevrolet. I'll be sure to pass along your compliments to Tim as well. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! Please feel free to contact us if we can help you out in any other way. Best regards, Tim Murray Sales Manager 919-235-3632 tmurray@sirwalter.com
Great Experience at Sir Walter
by gm_bigot on 06/19/2013updated 06/03/2025Shawn and Monica made this car buying experience the easiest and most painless I've experienced in almost 40 years of car buying. They answered all of our questions and understood our needs. We are completely satisfied.Thanks so much for your review! We're glad to hear that you enjoyed your time with us, and that Shawn and Monica were helpful! They are both excellent employees and we are lucky to have them on our team. We hope you're enjoying your purchase, and please let us know if there's anything else we can help you with! Sincerely, Gary Briddle - General Sales Manager
prompt internet quote, no pressure sales
by Pat175 on 07/11/2013updated 06/03/2025They were the first to send me a internet quote as promised. They also had friendly sales people, Mary & Kettie, and did not pressure us in anyway. Answered all our questions and also ended up having the best price. I do not like buying new… cars because of prior sales experience, but this was a very easy and pleasant experience.Thanks for your review! We're happy to hear that our team was friendly and answered all of your questions. We strive for excellent customer service, and to have no-pressure sales. We hope you're enjoying your new vehicle! Sincerely, Gary Briddle - GSM
Outstanding Service and fair pricing hassle free purchase
by A54FIGHTN on 11/18/2013updated 06/03/2025I live in NJ and was negotiating with your team long distance via phone / email to purchase a car for my daughter who lives in Durham. While I had another dealership come in at the last minute with a lower price on the car, the customer… service and courtesy I received from your team (Paige, Rebecca and Andre) was the deciding factor. I did not even consider the lower offer as I know my daughter is in good hands with your dealership should she need assistance. Thank you for making the process a hassle and stress free one. Regards: Scott B.It's wonderful to hear that our team took good care of you over the phone and over email. We truly care about our customers, and we are willing to go above and beyond for them. We're proud that you decided to go with us, and we thank you for your business. Please let us know if there's anything else we can help you or your daughter with. Sincerely, the Sir Walter Chevrolet Team
Sir Walter Chevrolet is a family-owned and operated dealership spanning four generations. We have called Raleigh home since 1928 (yes, nearly a Century!). In fact, Sir Walter Chevrolet was the very first Chevrolet dealership in Raleigh when we opened our doors in the Sir Walter Fire District on October 1st, 1928 (above, left). We moved to our current location at 8501 Glenwood Avenue in 1997 after spending 69 years in the heart of downtown Raleigh, an effort aimed at giving us the ability to serve more customers in the greater Raleigh community. We recently remodeled this facility to accommodate a 21st-century buying experience, including a state-of-the-art showroom and a completely upgraded waiting area for our service customers. Our long-time dedication to the Raleigh community as well as our commitment to our employees, customers, and innovation have all contributed to helping us maintain a healthy business for 87 years. Thank you for your support!
- Complimentary Drinks
- Complimentary Coffee
- Shuttle Service
- Cable Television
- Television
Anytime we read reviews like this, we start beaming with pride! Thank you for taking the time to tell us about your experience with our team, specifically Watt, Isaiah, and Desiree. They all want to thank you for the kind words. We're happy to hear that we're accomplishing our goal or great customer service every time. Whenever you need our help, give us a call and we'll be there for you!
by Sir Walter Chevrolet on 03/21/2025