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John Hiester Chrysler Jeep Dodge Ram

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Customer Reviews of John Hiester Chrysler Jeep Dodge Ram

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45 sales reviews
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  • stress free car buying

    5 out of 5 starsby justintoler01 on 09/10/2016
    updated 09/20/2016

    The dealership is very nice and the staff is awesome. This was a stress free car buying experience. I recommend this dealership for anyone looking a great hassle free car buying experience.

  • 2016 ram.

    5 out of 5 starsby Kpbarna1 on 09/10/2016

    Quick and easy,didn't waste my time. Got a cash price and was able to use it to find my own financing

  • Excellences

    5 out of 5 starsby 1372Marselle on 08/24/2016
    updated 09/07/2016

    I really enjoyed Cindy she was the agent that help me with the purchase of the Challenger, the whole staff work with me to make sure I got the car I really wanted. Everyone there was kind and very tentative to my needs. They took the time to evaluate what I wanted, the value of my trade in and got me the best deal of my life!!!! I have never been given the opportunity to pick out the car of my choice due to poor credit scores in the past. I have always had to deal with a sales agents that just put me into something, not really asking what is that I truly wanted. The team at John Heister are a blessing to me and my family.

  • 2015 Chrysler 200

    4 out of 5 starsby Clyde_1225 on 08/24/2016
    updated 09/07/2016

    Rodney, did a great job along with Rob the gm and Bert they all did a great job getting the deal done

  • Jenkins

    5 out of 5 starsby Tamikabj on 07/01/2016
    updated 08/02/2016

    The sales person took into consideration what I saidbI wanted versus trying to put Mr into just any vehicle. Accounting person was also diligent with helping me get the payment that was affordable for me.

  • Great Experience with John Heister Dodge

    5 out of 5 starsby Caretta44 on 07/14/2016

    Sales person listened to what I said, didn't try to make decisions for me. I appreciated that salesperson talked to me directly instead of my husband. Dewitt (salesperson) was one of the most friendly and easy to deal with I have ever met.

  • Hiester Chrysler/ Dodge/ Jeep is the BEST!

    5 out of 5 starsby JohnPierce on 06/26/2016
    updated 07/08/2016

    This was the best car buying experience I have ever had! Scott Foster is an excellent salesperson! Paula the finance manager is beyond nice and so awesome to work with! Everyone I came in contact with at Hiester was great to deal with!
  • 2016 Jeep Wrangler. Lillington NC

    5 out of 5 starsby SOC_NC2016 on 06/17/2016
    updated 06/24/2016

    Courtney was fantastic and patient. We also appreciate Ray's assistance and enjoyed working with Paula. We left feeling like we had a "good time" and made some friends.
  • Dodge Caravan Purchase

    5 out of 5 starsby DeltaKiloRomeo on 06/17/2016
    updated 06/24/2016

    Willie Duncan took great care of us and I would recommend him to anyone. Willie took care of us in a very professional and non presumptive manner.
  • Family Atmosphere

    5 out of 5 starsby Camofrawg on 06/02/2016
    updated 06/13/2016

    The personal attention and professionalism of the staff. There was no high pressure to buy and we were treated like family.
  • John Heister of lillington

    5 out of 5 starsby Niehaus on 06/02/2016
    updated 06/13/2016

    I did not have to sit for hours and haggle on the trade in values and price point for the vechile. Brian Cummins made the experience hassle free and made negoiations pleasant.
  • buying van

    5 out of 5 starsby 370Zfan on 04/15/2016
    updated 04/26/2016

    Not pushy , friendly and professional. Went in to buy a cargo van it was one of the best experiences buying a vehicle.
  • Dodge ram 3500 purchase

    5 out of 5 starsby Willalfredo on 04/21/2016

    I enjoyed working with all of your friendly and knowledgeable staff, between sales and finance department made me feel comfortable every step of the way...
  • Jeep compass

    5 out of 5 starsby GabbyJ_88 on 04/20/2016

    Shelby and Rob were very friendly and personable. They were able to get me exactly what I wanted! When I came to pick up my car the paperwork went smoothly and rapidly, they had me in my car in no time!!! Shelby also brought me a compass yo test drive, i live in Raleigh which is an hour away. It really helped in my decision process since I was to drive it first. Very thankful that she was able to do that!
  • excellent experience at John Heister CDJ

    5 out of 5 starsby CUAVMAN on 04/17/2016

    Rodney was personable and friendly. He responded quickly to my initial phone call regarding our desire for a specific truck, and he found exactly what we were looking for. Paperwork didn't take long and was well done.
  • Great Buying experience

    5 out of 5 starsby JamesReid1959 on 03/29/2016
    updated 04/06/2016

    Very easy to work with. Called the sales person, informed him of what vehicle we were looking at, on their lot. Sales person called back with offer on trade in, price of vehicle we were looking at. All paperwork was done over the phone. Sales Team waited till we arrived, after sales hours, for us to sign paperwork and pick up the new vehicle.
  • Great experience at John Heister Dodge

    5 out of 5 starsby ToddW9999 on 02/16/2016
    updated 03/03/2016

    Friendly atmosphere. Straightforward about all aspects of the purchasing process. Didn't feel like was pushed into anything. Everything was explained and I got a fair deal on both my trade in and my new truck
  • ABSOLUTELY THE BEST EXPERIENCE!

    5 out of 5 starsby Nini2011 on 12/04/2015
    updated 01/06/2016

    The vehicle we were looking at was actually being test driven by another customer over Thanksgiving and we were at the dealership on Friday after Thanksgiving to see if that customer was going to buy the vehicle or not. We were told if they do not buy it, we were first in line to have the option of buying it. In the meantime, that customer declined to buy the vehicle and at the same time another customer came in and wanted to test drive the vehicle. Our salesman, Willie, told the other salesperson, that he already had a customer in the dealership that had been waiting to drive it and that his customer would have to wait until after we were done. Well, we purchased the vehicle. We were unable to contact the State Employees Credit Union because they were closed, so after we put over half down in cash, we were told to go ahead and drive the vehicle and bring the check from the SECU on Monday. This was PERFECT for our 17-year old that was buying the vehicle because he surely didn't want to leave without it! We got the check in the mail on Monday as promised and could not have asked for a smoother transaction! We will def be back when we are interested in our next vehicle purchase!
  • As Close to Perfect as Possible

    5 out of 5 starsby Nankata on 10/15/2015
    updated 11/11/2015

    This was the easiest and most pleasant car buying experience I have ever had (and it was my 12th new car to purchase). The sales and financing staff were both amazing! I really appreciate the entire experience from start to finish.
  • Going back here, no matter where I live

    5 out of 5 starsby BenjaminLevi on 09/03/2015
    updated 11/01/2015

    Everyone, from the salesman to the finance handler, was very personable and real. I didn't feel like I was being shoved into something that I didn't want or something that I couldn't afford.
  • new dodge charger

    4 out of 5 starsby robbiekaren on 01/25/2015

    we had an appointment and everything was in order for us to take a test drive no time was wasted
    • Robbie, it is wonderful to hear that our staff at John Hiester CDJR was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Robert Kirkland - GM

      by johnhiestercdj on 01/26/2015


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