Paramount Kia of Hickory
Customer Reviews of Paramount Kia of Hickory
Review type:
World Class Service
by tony1238 on 07/06/2015Outstanding sales and service. Our salesman was extremely knowledgeable, a great listener, patient and thorough in explaining all of the features and benefits of our K900 as well as comparative information on other models. My wife and I… spent a great deal of time with Tim Whitener and he was most helpful to us in our decision to purchase our new car.Outstanding salesmanship
by HappyNewKia7 on 07/05/2015Buying a car from Paramount Kia was the easiest and most stress-free car-buying experience ever. Everyone took a personal interest in my needs in a car and went completely out of their way to make me feel comfortable in making my decision.… When the exact model I wanted was not on the lot, they went the extra mile to find it and have if for me to drive home the very same day. I will recommend Paramount over and over again!We appreciate you taking the time to share your experience with us and are happy to hear that our team was able to meet your needs. At Paramount Kia Hickory, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Dave Estes | destes@paramountauto.com
Paramount Kia Hickory is the place to go for a new Kia!
by spasour on 06/29/2015Prior to visiting Paramount Kia Hickory, I visited 8 other dealerships to look at the Kia Soul and discuss their out the door price. Paramount Kia Hickory not only beat every dealership's price, they were the most friendly group of folks I… met with. The service is impeccable. The whole process of purchasing my new Kia moved very quickly. Even though I live 1 1/2 hours from Paramount Kia Hickory, they have now gained a loyal customer. Great people doing great business!Thank you so much for taking the time to leave your review! We couldn't be happier to hear about your positive experience with us. Thanks so much for giving us the opportunity to earn your business. Please let us know if we can do anything further to help. Dave Estes | destes@paramountauto.com
Wonderful experience
by Prettybelles on 06/22/2015After a good deal of research, I knew just what I wanted: a Kia Soul. Before coming to Paramount Kia I went to several other (closer) Kia dealerships. Due to poor service, I did not return to those places. Jonathan was extremely helpful,… supportive and patient with me and my husband through the whole car-buying process. We eventually decided on a 2015, and we got a great deal. The customer service we received was above and beyond expectations. Everyone at this dealership seems extremely committed to giving the best possible customer service.Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Jonathan went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear your kind words. All of us at Paramount Kia Hickory await your return. Please let us know how we may be able to help next! Best, Dave Estes | destes@paramountauto.com
Great Service, very satisfied!
by slail on 06/05/2015Carlton was our salesman and he was absolutely awesome. He answered any and all questions we had and filled us in on everything the vehicle we purchased had to offer. He knew exactly what we wanted and helped us get exactly what we were… looking for! Sandra Billips also was wonderful in her communication with us through email and phone calls and making sure we got in and had everything we needed once we got there. Our Finance manager, I'm so sorry I cannot remember his name, helped us get the deal where we could afford it. I would definitely recommend Paramount Kia to family and friends for the friendliest, most reliable service we have found in an auto dealership!Congratulations on your new vehicle! I am happy to hear you are enjoying your purchase. At the dealership, we strive to ensure that no question or concern goes unanswered and its encouraging to know that Carlton, Sandra and the rest of the team were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a vehicle that accommodates their lifestyle. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Best, Dave Estes | destes@paramountauto.com  
Satisfied Customer
by jjordan05 on 05/16/2015I came into the dealership knowing which vehicle I wanted to test drive. I test drove the 2015 Optima. I didn't see color I really wanted at first, but liked the car enough that I would settle for another color. At the time, the salesman… didn't think they had the color of car with the options I was wanting on the lot. As I entered the sales office to make a deal, I noticed an Optima the color I was wanting. I asked my salesman about the car, and he was very happy to take the time to inquire about it. We agreed on price, and I was a very happy customer to get the car I wanted with a friendly sales staff.Your fantastic review was quite a refreshing read! Congratulations on your new vehicle. I am sure you are continuing to enjoy it. I am happy that our team provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to the dealership. Before your next servicing appointment, please find us on Facebook and Twitter. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Best, Dave Estes | destes@paramountauto.com
Fantastic service
by gr8tstgranma on 05/10/2015This was my second vehicle purchase from Paramount and the great service I received the first time and during ownership is why I went back. Everyone has always gone above and beyond to help me and I have recommended this dealership to my… friends and family because of it.Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that everyone went above and beyond for you; it is just an example of why they are such a great asset to our dealership. We will make sure they hear of your kind words. All of us await your return. Please let us know how we may be able to help next! Best, Chris Pridgen | General Sales Manager | cpridgen@paramountauto.com
Very satisfied
by awhisnant on 04/15/2015My husband and I has tried dsaling with other Kia dealers and none of them would cooperate with us or give at all on any of their offers until we went to the Hickory Kia dealer. Everyone that we dealt with was very nice and they really bent… over backwards to help us. A new salesman helped us and and was extremely attentive and eager to please. We enjoyed working with him. The transaction took a while, but it was a complicated deal, so it was as much our fault as theirs. However, they gave us a great deal on our trade ins, even though the other Kia dealer swore up and down we wouldn't get anymore for them than what they had offered. Do NOT use the Kia of Shelby. Go to Hickory Kia. They will do everything that they can to help get you the best deal possible. Love our new Sorento!Thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. Congrats on your new Sorento! Please let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, Dave Estes | destes@paramountauto.com
Friendly and Easy
by icepink2015 on 04/14/2015We searched online for a car and found one at Paramount that we really wanted. When we got there, the car had been sold just the night before. We were disappointed, but the salesman was determined to find us something we would like. He sat… down with us and talked to us about what we needed and really got a sense of who we were. He didn't try to sell us on something just because it was available. He really worked with us. When we found the one we wanted, we had an easy enough time doing the paperwork. I recommend bringing documentation with you if you want to take a car home the same day though! They needed check stubs and verification of address to apply for financing. The Financing department was very helpful in explaining the loan and our expectations. Our interest rate was higher than expected, but we are first time car buyers with no money down. We drove home in our car the same day even though they still need one check stub from my husband! We have lower credit scores and still got approved for a loan! We were very excited about getting approved and being able to drive home. The car we got was absolutely perfect, even though it was one model year old. It came with a factory warranty still valid, and they did a full detail inside and out before we left. The whole experience was pain free and very relaxed. A few notes: Be prepared to be there all day if you go on the weekend. We were there for four hours total!!!! Most of the time was spent waiting on the bank to approve/deny us. Leave the kids at home. We have a three year old and I did not expect to be there so long. There is NOTHING for kids to do there, and he was extremely bored. He ended up running all over the place for several hours, and the salesman did give him a balloon from a car, which helped for a little while. There are not "customer refreshments" short of coffee and water. I was a little disappointed in this, considering how long we were there. SHORT VERSION: Great service, friendly staff, easy process, but a long wait on the weekends and no entertainment/good refreshments.Congrats on your new car! I am pleased to hear that your overall car-buying experience with us was so positive. However, I apologize if some aspects of your visit with us have not been up to your expectations. Your feedback is helpful to us and lets us know how we can improve. We appreciate your business, and if you would like to discuss your experience further or if you have any questions, please do not hesitate to contact me directly. Sincerely, Dave Estes | destes@paramountauto.com
Amazing car salesman
by Bobbie1225 on 03/23/2015My supervisor had recommended me too go to paramount Kia to look at Soul when I told him my wife was looking wanting a Soul for her first car. So he set me up with a man he use to work with named Jonathan Yount. I have to say he made our… car buying experience easy, fun and worthwhile. He made sure we stayed in our budget that we had discussed and even went the extra mile to make sure we got the best deal possible. I would have to say buying a car from him was like a very friendly experienc. As if we had known each other for years. So I say anybody looking for a car please go to paramount kiaparamount kia and see Jonathan Yount he will take care of you the best way he can and go that extra mile.Bobbie, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Jonathan is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come see us. Regards, Dave Estes | destes@paramountauto.com
Excellent Experience
by Hulachic85 on 03/10/2015I came in to buy a car after doing a lot of research. This was my first experience at a dealership and it was excellent the salesman I had was Carlton. He made the whole process a smooth and enjoyable experience. I would definitely… recommend Paramount Kia to friends and family!!Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Carlton is a great asset and we're thankful to have him on our team. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Dave Estes | destes@paramountauto.com
My Experience
by cheatham1216 on 03/09/2015Had a great experience buying a car at Paramount Kia. Everyone made us feel comfortable and did everything they could to get us into a vehicle. We appreciate all of your help. We love our new car. Thank you so much!I sincerely thank you for going out of your way to write this review about Paramount Kia Hickory. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Take care! Best, Dave Estes | destes@paramountauto.com
excellent service
by clail1 on 03/06/2015I recently purchased a Kia Soul from Paramount Kia. They have excellent service and the whole process was simple. I would certainly recommend buying from them.We love hearing about customers who have a great experience at Paramount Kia Hickory and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Dave Estes | destes@paramountauto.com
Kia
by deborahmoses on 02/01/2015I love my Kia. Thank you Paramount.Deborah, it is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Take care! Dave Estes | destes@paramountauto.com
Great buying experience
by tina_m1 on 12/16/2014Paramount Kia in Hickory is a great place to buy a car. No hassles. Very straightforward. Very easy process. This is my 2nd car I've bought from them and I would highly recommend them! Ask for Tim Whitener!Tina, it was a pleasure to read about your second car buying experience at our dealership. Congratulations on your car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Tim was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Dave Estes | destes@paramountauto.com
Best New Car buying experience by far !
by Madone2014 on 10/29/2014Right from the start the Paramount Kia Management and Sales Teammates were up front, courteous, responsive and knowledgable. We had selected the vehicle model and features ahead of time using the Kia Motors website and checked the value of… our trade in using Kelly Blue Book. The Paramount Team found the right vehicle and worked up the total transaction that met our expectations. Finally, a buying experience that was not a hassle thanks to the Paramount way of doing business. Our sincere thanks to Benny, Nick, Randy, Patrick, Daryl, Carlton and Shaun.Thanks so much for the nice review! Benny, Nick, Randy, Patrick, Daryl, Carlton and Shaun are key components of our team here at our dealership and they will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Dave Estes | destes@paramountauto.com
Best customer service
by jonwan on 10/11/2014We recently purchased our third vehicle from Hickory Paramount Kia and are very happy with the customer service we have received. Tim Whitener sold us our first two vehicles and actually showed my husband the third vehicle when he was at… the dealership for another reason. When we went back to purchase the vehicle Tim was with another customer so Jim Richardson helped us. Both men worked together to finalize the sale. Tim and Jim were both knowledgeable about the truck and very attentive to both of us. During our visit salesmen and one manager offered to get us drinks or needed anything to make us more comfortable. One of the managers, Tooty I believe is his name, also offered us drinks and talked to both of us for quite some time. Our experience with Paramount has always been good. Since our first purchase two of our sons have also purchased vehicles from Tim at Paramount.It was a pleasure to read about your third car buying experience at our dealership. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Tim and Jim was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Dave Estes | destes@paramountauto.com
New Car
by wanda20 on 09/30/2014I give this dealership a five star. It was the most amazingly and easy deal that I have ever encounter. I have bought five cars from this same dealer and always had a good experience. This was even better and easier than ever. My sales… lady Cathy R was wonderful as was Sandra B . You can't go wrong purchasing from this dealership. They stand behind their cars and give A-1 service!!Wanda, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Cathy and Sandra's efforts have made the difference in your car buying experience, and they are a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Dave Estes | destes@paramountauto.com
Great experience
by Harnie on 08/23/2014This is our third Kia from Paramount. After seeing the Cadenza on the lot on a Sunday, I contacted Ethan online on Monday. I had seen the internet pricing and had a high interest in the vehicle. He answered all my questions and I made an… appointment to see the vehicle the next day. He had it washed and sitting in the garage for my wife and I to look at. Ethan explained all the features and benefits of the car and we took a test drive. That's when we were totally sold. The finance process was just as quick and easy with Chris. Being we have had great experiences with Preston in the service department for scheduled maintenance, I knew that we were going to be well taken care of there, also. Absolutely no pressure. Keep up the great work.Thank you for this review, Harnie. We really appreciate you leaving us your input. We are very pleased to hear that Ethan, Cris and Preston could make your car shopping experience so pleasurable and stress free. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon. Dave Estes | destes@paramountauto.com
No bait and switch!
by angieh1 on 07/23/2014After reviewing sites and cars online I found a car that I was interested in. I called Paramount to inquire about the vehicle. Once I got there, they had the vehicle waiting for me up front, ready to test drive. There was no hassle to put… me into a more expensive vehicle. There were no tricks, gimmicks, or games. I enjoy hassle free shopping and salespeople that listen. I will look at Paramount in the future for my next purchases and would be happy to refer any family and friends.We love hearing about customers that have a great experience at Paramount Kia of Hickory, and we are glad you are one of them! It is reassuring to know that our sales team was able to provide you with a hassle-free car-buying experience. We know that buying a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Dave Estes | destes@paramountauto.com
Excellent experience at Paramount Kia of Hickory
by blram1500 on 07/19/2014We had a very positive experience with our recent new car purchase from Paramount Kia of Hickory. Roger H was extremely helpful and made the buying experience a pleasure. We generally do not like buying new cars due to the typical tactics… of passing the buyer to different sales and management people in order to close a deal. At Paramount we dealt only with Roger throughout the process.We love hearing about customers that have a great experience at Paramount Kia of Hickory, and we are glad you are one of them! Roger will surely appreciate your kind words. We know that buying a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Dave Estes | destes@paramountauto.com
Tony, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our team was able to gain your trust in our business. We are glad that Tim was a great help to you as well. We look forward to servicing your future automotive needs! Best, Dave Estes | destes@paramountauto.com  
by paramountkia on 07/10/2015