Paramount Kia of Hickory
Dealership Sales Review
We searched online for a car and found one at Paramount that we really wanted. When we got there, the car had been sold just the night before. We were disappointed, but the salesman was determined to find us something we would like. He sat down with us and talked to us about what we needed and really got a sense of who we were. He didn't try to sell us on something just because it was available. He really worked with us. When we found the one we wanted, we had an easy enough time doing the paperwork. I recommend bringing documentation with you if you want to take a car home the same day though! They needed check stubs and verification of address to apply for financing. The Financing department was very helpful in explaining the loan and our expectations. Our interest rate was higher than expected, but we are first time car buyers with no money down. We drove home in our car the same day even though they still need one check stub from my husband! We have lower credit scores and still got approved for a loan! We were very excited about getting approved and being able to drive home. The car we got was absolutely perfect, even though it was one model year old. It came with a factory warranty still valid, and they did a full detail inside and out before we left. The whole experience was pain free and very relaxed. A few notes: Be prepared to be there all day if you go on the weekend. We were there for four hours total!!!! Most of the time was spent waiting on the bank to approve/deny us. Leave the kids at home. We have a three year old and I did not expect to be there so long. There is NOTHING for kids to do there, and he was extremely bored. He ended up running all over the place for several hours, and the salesman did give him a balloon from a car, which helped for a little while. There are not "customer refreshments" short of coffee and water. I was a little disappointed in this, considering how long we were there. SHORT VERSION: Great service, friendly staff, easy process, but a long wait on the weekends and no entertainment/good refreshments.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes