Paramount Kia of Hickory
Customer Reviews of Paramount Kia of Hickory
Review type:
Easy and no pressure
by Tisha123 on 04/21/2018Called told them I was wanting to buy two vehicles. Got price and estimate of monthly payments. They had cars ready to test drive. Answered all my questions. Was not pressured to finance through Kia but was told benefits. Bought cars and… they had them ready to go!Horrible Experience
by jhp1180 on 11/17/2017Too bad I can't give less that 1 star. My husband and I went to this dealership to possibly purchase a used vehicle. We were given a price after tax, tag, and dealer fees. We made a counter offer of $1000 less. I always have, like most… people do, tried to negotiate a lower price than what is advertised. The salesman immediately made the comment, "Not to be rude, but when you were looking at this vehicle, did you not notice that it was out of your price range?" My husband and I were both highly offended and walked out. I called and spoke with a manager who was apologetic and was supposed to call back the next day to follow up and see what could be done to rectify the situation. I have not heard back. I took off work and drove 2 hours just to be insulted. Unfortunately for them, I had a cash down payment, pre-approval for the loan, and they lost a customer.Quick and easy
by Laura313 on 09/09/2017I called ahead of time they had the vehicle ready to view. Finance did not try to sell me on products I don't need. No pressure from the sales woman. Great overall experience.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Dave Estes | destes@paramountauto.com
Justin Ropel!
by DVIngram on 07/02/2017Buying a new car was a pleasure with Justin Ropel's assistance. From the test drive through the final paperwork, Justin was professional, knowledgeble, kind and an overall pleasure to deal with on this transaction.Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and its encouraging to know Justin was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Dave Estes | destes@paramountauto.com
Kia of Hickory NC ...Awesome!!!!
by pammie54 on 01/12/2017This was my first time dealing with the Kia Dealership and why I waited this long I do not know!!!! Everyone was great but I have to say Anthony was awesome, he walked us through everything with ease, he set up everything for me from my… phone when everything was finished. He was super nice, we enjoyed sitting and talking with him. so yes I recommend Kia of Hickory and I highley recommend Anthony!!!!We cannot thank you enough for your wonderful review of Paramount Kia of Hickory and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Kind regards, Dave Estes | destes@paramountauto.com
Carlton was amazingly helpful
by Nettlefay on 01/06/2017I was a first time car buyer and was scared and nervous. Carlton was kind and caring and really listened to me. He knew my price range and didn't try to pressure me into something I couldn't afford. I felt very relaxed and comfortable by… the time I left and I was the proud owner of a beautiful dependable car. I wouldn't hesitate to refer anyone to him.It was a pleasure to read about your first buying experience working with Carlton. Congratulations on your purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! All the best, Dave Estes | destes@paramountauto.com
Tim Whitener was great!
by Deafneck on 11/23/2016updated 11/28/2016If you need to buy a car, you need to see Tim Whitener. He was awesome! He helped me in every way possible. I drove off the lot with a new car! I will go back to Tim if I ever need a new car!!!We appreciate you for letting others know about your experience at Paramount Kia of Hickory. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Dave Estes | destes@paramountauto.com
Professional, Friendly, No Hassles
by LionHeart777 on 09/19/2016I spent about a month looking for a great deal on a Cadenza and Carlton G. @ Paramount Kia was able to assist in getting into the exact car that I wanted...I drove up from Charlotte and the car was ready for a test drive .. the whole… process took approx an hr...thanks Paramount KiaThank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you wanted. Please keep us in mind for your future auto needs as our team is always here to assist you. Best regards, Dave Estes | destes@paramountauto.com
The Definition of Paramount
by MountainMeg on 08/18/2016From the clean showroom, the positive attitudes of every employee we met, our experience at Paramount lives up to their name: Paramount! Paramount means "superior" and the whole experience was just that. Our salesman (Tim Whitener) should… give lessons to the pushy salespeople of other places.They were considerate of our time, followed up without being obnoxious and in general, we say: Yay Paramount! ( and we love our Optima)Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Tim's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. Enjoy your Optima and if you ever have additional questions or need a service, we are more than happy to lend a hand. Kind regards, Dave Estes | destes@paramountauto.com
Thank You.
by max_tipton on 05/08/2016Our experience with Paramount KIA in Hickory NC. We would like to say Thank You to Paramount KIA and Mr. David Hoover for such an awesome and rewarding experience purchasing a new KIA Rio. I would recommend anyone looking to purchase a… vechile go to Paramount KIA. The salesman and staff do such an awesome job at getting you the vechile you are looking for. Once again Thank You Paramount KIA and David Hoover for making our experience so fulfilling. We will be back.Thank you for this marvelous review and congratulations on your new car! We are so pleased that David was able to provide you with such exceptional service. Enjoy your new Kia Rio and be sure to like us on Facebook to catch the latest service specials. Best regards, Dave Estes | destes@paramountauto.com
great buying experience
by flmnred on 04/20/2016we went in with the thought of repairing our Kia Sedona van....but after driving the new Forte and working with Tim, we decided to retire the van and get into some thing smaller and newer. Tim our saleman was very nice and professional.… The financing dept. worked with us to get the payment we needed to fit our budget. Over all a great buying experience.Your fantastic review was quite a refreshing read! We are very happy to hear that Tim and the rest of the team could help get you set up with the perfect new car for your mother. And that she left with a smile on her face is a delight to our hearts. If there is anything more we can do for you please feel free to come back and see Paramount Kia of Hickory any time! Take care, Dave Estes | destes@paramountauto.com
Community Partner
by estskid on 03/22/2016I have seen their partnership with the Hickory Community Theater (which I also support) and went to Paramount when I needed to purchase a new vehicle. I received friendly service from the sales team and am happy with my new Kia Soul.Thank you so much for the wonderful review of your experience at Paramount Kia of Hickory. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. We will be there for you for many years to come. Warm regards, Dave Estes | destes@paramountauto.com
Mediocre at best
by KatieDeger on 01/06/2016I bought a 2013 Dodge Dart on Dec 28. They would not work with me on price at all! I offered them cash, no go. I offered just just slightly below the sticker price ($500), no go. I still ended up buying it. So on the way home I was having… problems with it. The cruise control was acting weird, I was getting an error for a parking light out and my touch screen control panel went out. All of this happened within an hour. I took it back and they worked on it and sent me on my way. Not even a week later the clutch was staying compressed on start up and my check engine light came on. I live out of town so I called and they told me to take it to the dodge place. This is where they earn their stars. I was able to drop it off early and get a rental that Kia payed for. Turns out I had to have a new clutch and a master cylinder; there was also a problem with a turbocharger that is covered under the powertrain warranty. Anyhow Kia payed for my car to be fixed out of town 100%. Overall they should be more negotiable, and check what the sale better. But service and the sales manager gets an A+ for working with me to fix my vehicle.bought kia soul 2016
by shadpak on 12/31/2015I had excellent service was in and out for my purchase with no hang ups and the salesman helped to get me the payments with in my budget and I felt very relaxed thru the whole process. No pushiness or trying to sell me something I couldn't… afford. Very satisfied customer.Michael Griffin
by salesperson2 on 12/30/2015We had a great experience at Hickory Kia I bought 2 Kia souls and I was very pleased my salesperson Michael griffin was so helpful and so nice I will tell everyone to come thereOne happy customer
by Alane0314 on 12/14/2015Buying a car for me is very stressful. I am a single woman, on a limited budget, and I need to find a great deal for my money. Paramount Kia in Hickory came through. I had purchased my 2010 Kia Soul from another dealer in Mooresville, NC… and I just felt taken when I left the dealership. They didnt follow through on their commitment for what they would sell the car for, or what they would give me for a trade-in and ringing a huge cow bell when you purchase a car from them feels like they are gloating about their great sale and commission ..and just adding to the exclamation point of SUCKER. The vibe at Paramount was completely different. My sales woman Cathy Rivas was wonderful. Very understanding. I didnt feel pressured or coerced into something that I didnt want, or something I couldnt afford. They managed to work a deal where my other car was paid off, and I had some to apply to my new purchase. I left paramount feeling good about buying a car. No cowbell (thank god). I would definitely recommend Paramount to all my friends and family, and feel like they would be taken care of. Thank you again, Cathy, for being a great saleswoman and a really great lady. I enjoyed talking with you and getting to know you. You will see me again when I need a new car. I am loving my new little Kia Soul. Thank you to the sales team that got me value and great service at Paramount Kia in Hickory! Sincerely, Arlene LaneKia Sportage
by Sportageluv on 12/13/2015Jason A. was so helpful as we shopped for our new 2016 Sportage on Friday. He had to run back inside repeated to get a new key because we had to be sure we were getting the exact one meant for us. Without a doubt, we got the perfect… vehicle. Loving the ride. Thanks Jason and all the staff at Paramount Kia of Hickory.New car Purchase
by BettyMarcus on 12/02/2015We had already looked at Vehicles and picked out one , so we knew exactly which one we wanted ,2016 Sedona Van. Our Sales Person Chris Haithcock was so nice and polite.We got a Veterans Discount (which was wonderful). It only took a little… over 2 hours from start to finish, Owner Mr Benny Yount stopped back and checked on us . This makes 6 Vehicles we have purchased from Paramount over the years , so we know their Quality with Vehicles and very important the Service after the Sales. It was a wonderful expericenceHappy Customer
by Alaina2015 on 11/28/2015I am very happy with my recent purchase. I highly recommend Paramount Kia of Hickory if you want a friendly, no hassle, no pressure, and an honest car buying experience. I called ahead and let them know what I had in mind. Sandra Billips… was very friendly and knowledgable. Jason Auman was ready for me as soon as I pulled in the lot. Very kind and hardworking man.. On crutches I might add. Nothing slowed him down, however. He worked very hard for me. And made myself and my husband comfortable. All around great experience.Top of the Line Customer Service
by JacksonFamily on 09/05/2015Thank you Paramount Kia and Carlton Garrison for an extremely pleasant car buying experience. Everyone, we came in contact, was very cordial, welcoming, and helpful. From choosing the right color to the financing, Paramount Kia was… outstanding in their customer service. We love our new 2015 Kia K900!Thank you!
by Ashvar on 07/26/2015I had a pleasant time getting a car from Paramount Kia. Everyone was very helpful and the cars there were average to the description that was given for them. Cathy was extremely nice and I recommend her as someone to turn to. I love my new… car!!!Ashvar, we appreciate you taking the time to share your experience with us and are happy to hear that Cathy and the rest of our team were able to meet your needs. At Paramount Kia of Hickory, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Enjoy your new car! We look forward to assisting you with your future sales and service needs. Dave Estes | destes@paramountauto.com
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Best, Dave Estes | destes@paramountauto.com
by dealerreply on 04/25/2018