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Customer Reviews of Honda of Concord

Review type:

Overall rating

5.0
4.98 out of 5 stars

(525 reviews)


Customer recommendations:

Yes (523)|No (2)

Sales Champion

5 out of 5 starsby Will C on 07/31/2025

Jakob was very courteous and informative when he helped me narrow down my selection to my new Honda civic. He was extremely knowledgeable as well i highly recommend him for your next car purchase
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The following reviews are more than two years old. They are not included in the overall rating.
298 reviews
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  • Excellent Experience

    5 out of 5 starsby Erin N on 04/30/2023

    This is our 3rd lease with Honda Cars of Concord. We worked with Pete Dagher and Jim Doyle, both of whom I would highly recommend. They were friendly, knowledgeable, helpful and a pleasure to work with. Joy Spencer was also a pleasure to work with! It’s always nice, when making financial transactions, to be able to have a pleasant experience and Joy did just that for us. We recommend this dealership to anyone looking for a Honda! Thanking for making customer service your number one priority.
    • Erin N, we're so glad that we were able to go above and beyond your expectations!

      by James McDaniel on 02/22/2024

  • New Car Experience

    5 out of 5 starsby Jon Neal on 04/29/2023

    One of the best car buying experiences I’ve had. Luke my sales associate l went out of his way to make sure I was updated on the latest models, prices, etc. The manager Phil, personally spoke with me several times to ensure the process was going the way I wanted. Chris, the finance manager, made the buying part easy. Described in detail each element of the contract prior to getting my signature. Would highly recommend if you are in the market for a vehicle.
    • Jon Neal, your wonderful feedback and rating mean a lot to us.

      by James McDaniel on 02/22/2024

  • Honda Accord

    5 out of 5 starsby LK on 04/17/2023

    Worked with Corey Gibson to reserve and purchase a 2023 Accord. He did a great job keeping me in the loop throughout the entire process. Car and paperwork were all ready to go when I showed up to pick up. Would recommend.
    • Lk, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

      by Jessica Bollinger on 04/19/2023

  • Excellent sales experience

    5 out of 5 starsby Jlwhitlock on 04/13/2023

    Wonderful experience at this dealership. Chris Cook was the salesman who helped me and made the entire experience a pleasant one. He answered all my questions and didn’t hesitate to find the answers if he wasn’t sure himself. I will definitely recommend this dealership to anyone looking to purchase a car in the future.
    • Jlwhitlock, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

      by Jessica Bollinger on 04/15/2023

  • Great experience!!!!

    5 out of 5 starsby sonidancepr on 04/06/2023

    I could not be more please with my experience today at Hendricks Honda in Concord NC. I had the pleasure to meet with Robin Owens who was my sales contact person. She is very pleasant , knowledgable, professional and made me feel at ease throughout the process. Robin was very thorough, explained in detail features of the car I was interested to buy and the process. She introduced me to Dwayne, car manager who was also very attentive, pleasant, knowledgable and patient. He answered all my questions to my satisfaction and managed to give me a great, best deal without the hustle we are usually exposed when trying to buy a car. Then finally I met Chris who is another special human being, attentive, very knowledgable and made the paper work flow fast and flawless. My waiting time was very minimum and while in the past, in other dealers, took me the whole day to go through the process of buying a new car in addition to be painful as you have to hustle to get a good deal, here at Honda in Concord, these three amazing members of the Honda family, not only made me feel welcome and comfortable by got me in and out in less than 3 hrs with a good deal and the car I wanted (CRV EX-L. 2023). I certainly recommend Honda of Concord for all you vehicle needs including and specially buying a car. Ask for Robin. You will not regret it. Thank you all for your help, support and truthfulness. I love my car!!!! Rides great.
    • Hi Sonidancepr, thank you for taking the time to leave a review for us at Honda of Concord. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

      by Jessica Bollinger on 04/07/2023

  • Top notch professionals all around at Hendrick Honda of Concord

    5 out of 5 starsby Vogel on 04/02/2023

    The entire team of professionals at Hendrick Honda of Concord took excellent care of me in leading a new car I appreciated their assistance in helping me reach my goal of getting what I wanted. I’ve been doing business with this dealership for a decade. I don’t go anywhere else.
    • Vogel, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Honda of Concord!

      by Jessica Bollinger on 04/04/2023

  • Excellent experience

    5 out of 5 starsby Debbie 2058 on 03/31/2023

    Our experience with our purchase with Honda was excellent. The salesman that we had Chris Cook was very professional and knowledgeable. I would definitely recommend to my family and friends.
    • Debbie 2058, your wonderful feedback and rating mean a lot to us.

      by James McDaniel on 02/22/2024

  • From civic to accord

    5 out of 5 starsby Jeff H on 04/01/2023

    Our third purchase from Honda of concord. Our new sale person Luke Somers was very helpful and patient. Explained all of our options and was not “pushy”. Was a great experience and would recommend him to anyone looking for a new Honda.
    • Jeff H, your wonderful feedback and rating mean a lot to us.

      by James McDaniel on 02/22/2024

  • Fast and easy.

    5 out of 5 starsby Jacob Layel on 03/31/2023

    Fast and easy,I basically did everything online and went to the dealership signed paperwork and took my car home. Robin was a great help to find me exactly what I was looking for, was a great help.
    • Jacob Layel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Concord. Please don't hesitate to reach out if there's anything additional we can do for you.

      by Jessica Bollinger on 03/31/2023

  • Jason Jarvis

    5 out of 5 starsby jasonjarvis8 on 03/30/2023

    Great service. Very helpful and informative.
    • Jasonjarvis8, we're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care!

      by Jessica Bollinger on 03/31/2023

  • Honda of Concord - A Pleasure!

    5 out of 5 starsby BB on 03/28/2023

    Worked w Luke to look at 2 models and he was so helpful I making my decision. Would highly recommend!!!
    • Bb, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

      by Jessica Bollinger on 03/29/2023

  • The best around!

    5 out of 5 starsby Virginia H on 03/27/2023

    This was the second car I have gotten with Robin, Jeremy, and Joy and they are the absolute best! They take care of you from signing till your next car! I will always come back to them!
    • Virginia H, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Concord. Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Jessica Bollinger on 03/29/2023

  • Parts dept did a great job

    5 out of 5 starsby Idonthaveasc on 03/24/2023

    Chad in the parts dept did a wonderful job of helping me get the right parts. He is always helpful and answers any questions i have.
    • Thanks, we really appreciate your feedback!

      by Tyler Miller on 03/28/2023

  • Awesome service

    5 out of 5 starsby Milagrosmadridr on 03/24/2023

    Luke from Honda of Concord was so nice and helpful. He really took the time to help us get what we were searching for in a short amount of time.
    • Milagrosmadridr, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

      by Jessica Bollinger on 03/28/2023

  • Wonderful service

    5 out of 5 starsby Tucker on 03/19/2023

    What a awesome experience at Hendrick Honda in Concord NC. Bought a used Nissan several months back and had been perfect until Friday evening. Driveshaft broke and I called my salesperson Robin and she immediately got the ball rolling. Robin with the help of general manager Brian McDaniel got in touch with a towing company to get the vehicle back to their dealership. In less than 24hrs service department found issue, ordered parts and game me timeframe for repairs. Robin and Brian have been nothing short of over the top incredible!!! Again Robin was the salesperson that sold us the car 3 months prior and she immediately jumped into action as if she was in service department. Brian McDaniel as well as Robin treated me as if I was family and I was the most important thing they get handled right then. I have never experienced service after a sale like this and anyone looking to be treated as family needs to go visit Robin and Brian at Hendrick Honda Concord!!!!
    • Hi Tucker, thank you for taking the time to leave a review for us at Honda of Concord. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Jessica Bollinger on 03/21/2023

  • Best car buying experience!

    5 out of 5 starsby Kellie on 03/16/2023

    I recently had the pleasure of working with Robin at Hendrick Honda when purchasing an Acura MDX, and I cannot speak highly enough of the experience. Robin and David were incredibly knowledgeable, patient, and attentive throughout the entire process, and made sure that all of my needs and questions were thoroughly addressed. From the moment I walked onto the lot, Robin was friendly and approachable, and took the time to understand my specific needs and preferences. They was never pushy or overbearing, and always made me feel like he was truly invested in helping me find the perfect vehicle for my lifestyle and budget. Throughout the negotiation and financing process, Robin and David were transparent and honest, and made sure that I understood every aspect of the deal. They an always available to answer any questions or concerns that I had, and worked tirelessly to make sure that I was completely satisfied with my purchase.
    • Kellie, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

      by Jessica Bollinger on 03/17/2023

  • Ask for Robin!

    5 out of 5 starsby Jenn on 03/08/2023

    Went in not totally sure if we would be walking out with the car we had in mind. Then we had the pleasure of working with Robin, and honestly I’ve never felt more comfortable with a car buying experience. She was just as excited as we were when we mentioned what car we were interested in looking at. Her personality and professionalism were top tier. Thanks Robin!
    • Hi Jenn, thank you for taking the time to leave a review for us at Honda of Concord. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Jessica Bollinger on 03/09/2023

  • Thank you Honda of concord

    5 out of 5 starsby Jeff on 03/06/2023

    Very nice sales crew everyone was so helpful and very polite
    • Jeff, we are so happy to read such a great review about Honda of Concord! We hope to be of service to you again in the future. Best wishes, Honda of Concord

      by Jessica Bollinger on 03/09/2023

  • Love it here

    5 out of 5 starsby Youakvang on 03/06/2023

    We had totaled our previous car before we went into Hendrick Honda of Concord. Robin Owens was our sales person! She was exceptional at what she does. Never a dull moment with her. Made us feel welcome. Took us through every step without feeling rushed even though we did come into the dealership late in the afternoon. Our family love our new 2023 Honda Odyssey. Thank you so much for everything!!!
    • Hi Youakvang, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

      by Jessica Bollinger on 03/09/2023

  • Red Robin

    5 out of 5 starsby Kayla Fletcher on 03/04/2023

    I’m a Honda girl at its best! My process was quick and efficient. Robin and Brian made sure to take care of all my needs. I would recommend Honda of Concord to anyone who wants somebody they can trust and look out for you as they would do their own loved ones. Definitely welcoming! Thanks for making my purchase easy! I appreciate you all
    • Kayla Fletcher, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Honda of Concord!

      by Jessica Bollinger on 03/07/2023

  • Honda of Concord #1

    5 out of 5 starsby Karen Beltran on 02/27/2023

    Honda of Concord is one of the best dealerships that I have dealt with. Our salesman Nick Caldwell is the best! He is super helpful, kind and always answers all of our questions and concerns. I would definitely recommend this dealership in Concord and ask for Nick Caldwell. He is your man! Thanks for all your help
    • Karen Beltran, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Honda of Concord!

      by Jessica Bollinger on 03/01/2023

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