Honda of Concord
Customer Reviews of Honda of Concord
Review type:
Sales
Corey is the best!
by Tom mc on 08/20/2023Corey is very friendly and hard working And a great asset to the teamTom Mc, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.
Corey in sales is amazing!
by Dan Ramsay on 08/20/2023Corey was extremely professional and helpful throughout the car buying process. He was very knowledgeable on the selection of vehicles and took great care in understanding my needs.Hi Dan Ramsay, thank you for taking the time to leave a review for us at Honda of Concord. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!
Ask for Robin
by DB on 08/17/2023Robin was great to work with. She was knowledgeable and explained things well. Good experience.Db, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Bought a Used Car (Great Service)
by Alison. on 08/01/2023Daniel Farkas was super nice and helpful when I was looking at cars at Honda of Concord. I explained how much money I was comfortable spending and wanted to look at used cars. He was immediately ready to help and started pulling them on the… computer. I have heard stories about car salesmen being pushy or not wanting to help you if you weren't looking at brand-new cars, but Daniel was the exact opposite. I was there with family, and he continually asked my opinion and answered any questions. He was willing to let me test drive any of the cars I was interested in with a smile on his face. When I couldn't decide between two of the cars, he let me test drive them AGAIN, which I really appreciated. I ended up buying my car from him and couldn't be happier. He even called to see how I was doing and ensured I enjoyed the car. I will suggest him to all my friends.Alison., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Concord. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Great Experience with Chris Cook!
by Brandy.R on 07/22/2023My husband and I were in the market for a safe, reliable, and affordable vehicle for our daughter. She heads off to college in the fall and we wanted her to have something that she could drive until graduation, and hopefully longer.… Affordable used inventory is low at the moment, and often vehicles would be sold before we could even look at them. On Thursday morning, we found a promising option. I reached out and was connected with Chris Cook. I arrived about 30 minutes later for a test drive and to get the paperwork started. I was in the middle of a 12 hour workday and didn’t have a ton of flexibility. Chris was friendly and efficient. I left him with all the info I had at the moment, emailed the additional needs, and set up an appointment for 7 pm to finish signing. He had everything ready, car detailed, and full of gas by the time we finished with the sales manager. For our next vehicle purchase, we will reach out to Chris directly.Brandy.r, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Concord. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Honda of Concord!
Smooth purchase…Great dealership
by Afain on 07/22/2023Honda of Concord continues to earn our business. Fair, consistent, and helpful. Corey Gibson was not pushy, knew everything about the vehicle, and was so helpful.Afain, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Great experience!
by TLB on 07/15/2023We worked with our terrific salesperson Corey Gibson! He was kind, patient and went the extra mile in helping us. Corey was knowledgable about the vehicle we were purchasing and we love the car! We would highly recommend Corey and Honda… of Concord.Tlb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Concord. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service and Detailing
by Ms Paige on 07/14/2023Patrick is a great service provider. He's always very knowledgeable, friendly, & fair. I have the maintenance plan so I didn't have to pay out of pocket for my maintenance service. However, I paid $46 for a basic detailed cleaning and I was… not satisfied with the work. There were visible dirt and stains left on my bumper. It looked like my car was ran through the car wash instead of the advertised hand wash. I could have gone to Autobell for the sloppy job I received at Honda and saved over half the price I spent here. I will not pay for this service again. I feel like I was hustled out of my money. The only reason I'm giving a 3 star rating is because I really like Patrick. But the detail service gets a zero star rating. I would like my car rewashed or else I'm gonna leave a Google review so no one else is hustled into the detail services here.Ms Paige, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call David Kennelly 704-979-7548, we look forward to hearing from you soon.
Outstanding
by Jack V. on 07/10/2023Ask for Robin when going to Honda of Concord! She'll take the busy work out of buying a new car. I'm 100% satisfied with my new 2024 Honda Sport HRV.Jack V., we're happy you found our staff to be so supportive during your experience here at Honda of Concord. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Honda of Concord!
Robin this the Best!
by Chrissy Williams on 06/28/2023This is the only dealership my family uses to purchase vehicles. Robin Owens is the best to work with to make the process smooth throughout. She takes her time to get you the best vehicle. She is super friendly and thorough.Chrissy Williams, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Awesome Robin and Seeron
by Crystal on 06/28/2023Robin and Seeron were awesome they made everything comfortable and stress-free I appreciate them so much thank you both for everythingCrystal, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Concord. Please let us know if there is anything else we can do for you; we are more than happy to help!
New Car!
by Jennifer Meier Bock on 06/24/2023I have been a customer with Honda for many years now, and Robin Owens is my go-to client advisor. I traded in my lease for a new one a couple days ago and Robin helped me every step of the way. She is friendly, helpful, knowledgeable about… the company and vehicles, and takes the guessing work out of car buying. Overall I am pleased and will always come back!Jennifer Meier Bock, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Concord. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Ninth Great Experience
by MW on 06/23/2023Great experience, as always! Robin is the absolute best. Great personality and very trustworthy. Honda of Concord and Robin are out go-tos!Mw, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Concord. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Won't purchase from Honda Concord again
by CRV23 on 06/22/2023Won't purchase from Honda of Concord again. Overpriced additional add-ons you don't need (which they say can't be removed) puts extra $$ in their pocket. Read FTC guidelines before you buy! Add-ons are not supposed to be forced or a… stipulation of sale. We should have walked out, but felt pressured to buy due to various circumstances. Later we had bad experience with General Manager who was belittling & condescending during our conversation, but acted different in front of other employees. Salesman also told us that if we wrote a review, we couldn't give less than 5 stars on everything --so that's how they make it seem like they are great. Would definitely not recommend this dealership.Crv23, we truly appreciate your honest feedback.
Easy as 123
by Donna Brown on 06/18/2023Corey Gibson was an amazing salesman. As a mom, my main focus was making sure my daughter was take care of. Corey was patient and answered every question I had.Hi Donna Brown, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Honda Family
by Honda Family on 06/17/2023Was in Honda of Concord and talking to Dewayne, new car manager and now a proud owner of another Honda in the family! Dewayne made it so easy and seamless regarding the whole process. Joy, finance manager was wonderful, professional and… again made the process great. I highly recommend the dealership and staff at Honda of Concord Outstanding service! Be back for future business.Honda Family, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Honda of Concord **The Best .****
by Kim on 06/06/2023Brian McDaniel, and his entire team always go out of their way to help in any way! My experiences at Honda of Concord has ALWAYS been nothing less than professional, Courtesy, And Helpful. Robin was great with sales and explaining all the… features of the car before I left. Brian Emmerich was super helpful in the finance and paperwork of my new car. Thank you all! A++++++ service hands down..❤️❤️Hi Kim, thank you for taking the time to leave a review for us at Honda of Concord. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Chris Cook rocks!
by Aduty04 on 06/01/2023I had such a positive experience with Chris Cook today! He assisted me with trading in my vehicle and found the perfect new one for me! He listened to what was important to me, let me take my time, and made the experience fun too. Will… definitely be referring friends to him and Honda of Concord in the future!Aduty04, your wonderful feedback and rating mean a lot to us.
Great Car Buying Experience!
by RM on 05/30/2023Fourth Honda from Hendrick and second from Honda of Concord. Robin Owens was great, and I highly recommend her if you are looking for a car. She took the time to go over all the features of the CRV and also followed up on a holiday weekend… to make sure everything was still going well with the new car. The entire process was very easy and we could not be more happy with our car purchase.Rm, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Great service
by Michael and Judy on 05/29/2023This dealership takes pride in excellent service, honesty and integrity. We would highly recommend Honda to family and friends.Michael And Judy, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.
First Class Dealership!
by Mr JJ on 05/23/2023That the Sales staff is outstanding! Robin knows are children and grandchildren by name! Definitely not one of those dealers that just want to push sales down your throat! I bought another Honda years ago from another local dealer, and… the salesperson did not even know what he was selling.Mr Jj, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
Hi Lori 123, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
by Jessica Bollinger on 08/07/2025