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Customer Reviews of Hendrick Honda

Review type:

Overall rating

4.9
4.94 out of 5 stars

(538 reviews)


Customer recommendations:

Yes (530)|No (8)

Honda Odyssey

5 out of 5 starsby Baileykdb on 08/06/2025

Great experience with Marcus Covington! No pressure on the sale. Gave us thr numbers and was very patient when having to repeat different features of the car.
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The following reviews are more than two years old. They are not included in the overall rating.
850 reviews
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  • Super buying experience

    5 out of 5 starsby 53golfball on 11/23/2021

    Everyone involved from the sales representative to the finance department we're very helpful and professional. Would not hesitate to purchase from this dealership again.
  • New Vehicle Purchase

    5 out of 5 starsby Amotes7 on 11/20/2021

    Best experience we've ever had purchasing a vehicle! Our salesman, Ben & finance guy, Brad were phenomenal!! Hendrick Honda in Charlotte is our new Honda Dealer!
  • Sales

    5 out of 5 starsby Wmhood70 on 11/20/2021

    Melissa in pre owned sales was great. She is equally professional, friendly and easy to with. She was patient while I took my time without any pressure.
  • General maintenance

    5 out of 5 starsby Scott boutin on 11/18/2021

    Clarissa did a great job of handling my needs
  • Ridgeline 2022- November '21 purchase

    5 out of 5 starsby Emerson on 11/11/2021

    We are immigrants with little idea and no experience on buying a car in the US. We've only been here for a couple of years so we have to do extensive research on how it goes. We exchanged emails with Dakota from Hendrick Honda and he's been prompt with responding to our emails and gave us interesting ideas that piqued our interest even more! Stepping in to Hendrick Honda in South Blvd, Charlotte gave us that vibe that they can be trusted, its important for us to feel that thing. We were assisted by Marcus Covington and we are so grateful that it was with him we landed at. He has been patient with our questions, did not take advantage of our ignorance, knowledgeable in his field, and has been helpful finding different deals and options for us. If we will do this process again, definitely it will still be with Marcus and Hendrick Honda in South Blvd! Everyone in this branch has been awesome and super amazing! You'll have no regrets and you'll go home feeling at peace! Thank you Marcus and Hendrick Honda!
    • We are thrilled to have you as part of the Hendrick Honda family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 11/18/2021

  • new pilot

    5 out of 5 starsby gunship on 11/10/2021

    great experience Manny is great to work with
  • Dealership customer

    5 out of 5 starsby JimmyS. on 11/09/2021

    I am a repeat customer of Hendrick’s Service Department. And for good reasons. I am always treated well and I can count on the work on my cars to being top notch. From diagnosing a repair to oil changes, I can always depend on Advisor Jeffrey Smith and the service techs.
  • Highly recommended

    5 out of 5 starsby helhadycom on 11/08/2021

    That was the best experience of buying a car ever. Even though the car prices are inflated because of the short supply, but the people I dealt with were friendly, helpful and compassionate. Starting with Debbie, who I chatted with online to inquire about the car I wanted, and who helped book an appointment. Then Troy, the sales person who helped us answer all the questions we had about the car and worked with us through out the entire process he was just so positive and joyful. And then Adam the finance guy, so patient, organized and professional, also his senior colleague, I can't remember her name, but she took the time to answer the questions I had so patiently and professionally. Really, the whole environment of the dealership felt very happy. I really appreciate the experience, and I highly recommend this place to anyone considering buying a car.
    • We are thrilled to have you as part of the Hendrick Honda family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 11/18/2021

  • Service

    5 out of 5 starsby Susanan on 11/05/2021

    Johnathon in the service dept. was outstanding!
    • Thanks so much for this kind review! Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 11/09/2021

  • New car review

    5 out of 5 starsby Vbarton** on 11/02/2021

    Pleasant and would recommend
    • Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 11/05/2021

  • Service

    5 out of 5 starsby Carlos2669 on 11/03/2021

    Andrea was my advisor and she was awesome.
    • Andrea is great and I'm so glad she was able to help you out! Thank you for this 5 star review and please feel free to let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 11/05/2021

  • Wonderful customer service and great vehicle service

    5 out of 5 starsby Grateful on 10/27/2021

    Car inspection and rear light cover replacement. Awesome service as always. Shout out to Jeff Smith!
    • Jeff is great and I am glad that he was able to help. Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 11/05/2021

  • Great service!!

    5 out of 5 starsby Bob99er on 10/27/2021

    Service was great. From time I pulled in and the oil change was completed was about 90 minutes.
    • Thank you so much! We are so thankful for you and your business. If you ever need anything don't hesitate to give us a call! I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 11/05/2021

  • Review

    5 out of 5 starsby Peaceful3 on 10/24/2021

    This was my first time experiencing buying a car from a dealership; Tanner was great, patient & awesome with us he made it as easy going as possible!!
    • Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 10/30/2021

  • amazing

    5 out of 5 starsby awuensche on 10/22/2021

    I had the best experience with ASHLEY at Hendrick Honda. She showed me around the dealership and answered all my questions. Go see Ashley!!
    • Thank you so much! We are so thankful for you and your business. If you ever need anything don't hesitate to give us a call! I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 10/27/2021

  • Love my new CR-V!

    5 out of 5 starsby LoyalCRV on 10/22/2021

    Manny Dasilva made this experience a great one. He’s very good at his job, going over everything in detail & is wonderful to work with. He has a lot of experience & his goal,is to make the buyer happy. I will definitely return to Hedrick for my next car!
    • Thanks so much! I'll be sure to get this over to Manny, he'll be so happy to hear! We are so thankful for you and your business. If you ever need anything don't hesitate to give us a call! I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 10/27/2021

  • Honda HRV 2002

    5 out of 5 starsby borkumer on 10/22/2021

    Excellent service during economic trying times.
    • Thank you so much! We are so thankful for you and your business. If you ever need anything don't hesitate to give us a call! I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 10/27/2021

  • Visit

    5 out of 5 starsby Sandy18thc on 10/21/2021

    I'm happy I decided to visit Hendrick Honda. My salesman Ben Lakatos was excellent. He was professional without being pushy. The vehicle was ready for a test drive as they promised. Ben was easy to work with and was able to answer any questions I had.
    • Thank you so much for taking the time to review us! It is so great to hear that Ben was able to help you out. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 10/25/2021

  • Honda

    5 out of 5 starsby oregfotos on 10/21/2021

    I'm happy I decided to visit Hendrick Honda. My salesman Ben Lakatos was excellent. He was professional without being pushy. The vehicle was ready for a test drive as they promised. Ben was easy to work with and was able to answer any questions I had.
  • CARLOS COYLE

    5 out of 5 starsby Happy Buyer on 10/19/2021

    CARLOS COYLE is the best. I appreciate his direct and honest style, his knowledge, his remarkable and personable customer service and most of all his impeccable follow up. It’s been a pleasure working with him. I’ve bought 2 cars from him with a 3rd planned in the next couple years.
    • We appreciate this 5 star rating! We are so happy that Carlos was able to help you out. Thank you so much for your continued business and please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 10/22/2021

  • Kenny the best salesman

    5 out of 5 starsby StevenC on 10/19/2021

    Ask for Kenny, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff.
    • Thanks Steven! Kenny is awesome and I am glad to hear that he was able to help you out and earn your business. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 10/22/2021

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About our dealership

Hendrick Honda, a Honda dealer in Charlotte, NC was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great cars, trucks, and SUVS.

Our Charlotte dealership is one of the premier Honda dealers in Charlotte and in the state of NC. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in Charlotte, NC. Please be sure to visit our virtual Parts and Service department online, or come in to visit us at 8901 South Boulevard .

Our primary concern is the satisfaction of our customers in the city of Charlotte, NC, and those surrounding suburbs near Concord, Monroe, Rock Hill, Huntersvillle, and Gastonia.

At Hendrick Honda, we believe in integrity and giving the customer a good value for their hard-earned money. Stop by and give us a chance to share our experience and inventory with you in a no-hassle, state of the art auto environment.

What sets us apart
Among our many partnerships includes Relay at the Lake, Fight the Flame, Run for the Ridge, CF Foundation, CROP Hunger Walk, Second Harvest Food Bank, Walk to End Alzheimer's, Nazareth Children's Home and Soar with Grace.
Hendrick Honda is proud to partner with many charitable organizations for fundraising events in the greater Charlotte area. We strongly believe in giving back to our community in order to build relationships that last a lifetime.
See our Annual Raffle page to learn more about our involvement with local youth athletic organizations: https://www.hendrickhonda.com/raffle.html
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
  • Collision Repair/Body Shop
Languages Spoken (2)
  • English
  • Spanish