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Customer Reviews of Hendrick Honda

Review type:

Overall rating

4.9
4.94 out of 5 stars

(539 reviews)


Customer recommendations:

Yes (531)|No (8)

Honda Odyssey

5 out of 5 starsby Baileykdb on 08/06/2025

Great experience with Marcus Covington! No pressure on the sale. Gave us thr numbers and was very patient when having to repeat different features of the car.
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The following reviews are more than two years old. They are not included in the overall rating.
850 reviews
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  • Excellent service

    5 out of 5 starsby Jose David on 01/05/2022
    updated 01/18/2022

    I had a pleasing experience with my sales experience. The sales rep (Carlos) was very professional and helpful.
  • Hendrick Honda. / Pineville

    5 out of 5 starsby Tim-Becky on 01/13/2022

    Ashley Stein was the best salesperson we have ever dealt with. She was professional and helpful. My wife and I actually enjoyed the car buying experience.
  • Charged for tire rotation didn't want

    3 out of 5 starsby oldscout620 on 01/14/2022

    All the work looks good. However, I was charged $20 for a tire rotation. I had said I didn't want a tire rotation because I plan to replace the tires within the next couple of months. I told this to the woman checking me out (Jessica?) but she noted that they had rotated the tires. I didn't insist on having the charge removed. At the moment I was thinking, what's $20 when the bill is over $1,000? Later, though, it did occur to me that I'd rather not pay for something I'd said I didn't want. Other than that, good service.
  • Exceeded expectations

    5 out of 5 starsby Curt in CLT on 01/10/2022

    Sales and selection were just what we needed. Finance department was far more professional and effective than our experience at other dealerships. Third car purchase here, over the years. Highly recommended.
    • Thank you so much! We are so thankful for you and your business. If you ever need anything don't hesitate to give us a call! I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 01/11/2022

  • Wonderful Experience!!

    5 out of 5 starsby Carrie J on 12/31/2021

    We had a wonderful experience with Hendrick Honda! Ronnie Lopez was amazing to work with! He listened to what we were looking for and found us a fabulous car that fits our family needs and wants. He made the whole process so clear and easy as did Garrett who helped us with financing. I would definitely recommend purchasing from them.
    • Thank you so much! We are so thankful for you and your business. If you ever need anything don't hesitate to give us a call! I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 01/05/2022

  • Great Service from Colby

    5 out of 5 starsby cmcla2ny on 12/25/2021
    updated 01/03/2022

    The experience of purchasing a new vehicle was straightforward. I appreciated Colby's openness throughout the process. She reached out to her co-workers if there was an issue she could not handle right away. We had some difficulty setting up Android Auto, and she was able to find a cable to connect my phone. I feel she (and Adam) provided great service.
    • Thank you so much! We are so thankful for you and your business. If you ever need anything don't hesitate to give us a call! I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 01/04/2022

  • Hendrick Honda on South Blvd in Charlotte, NC

    5 out of 5 starsby rwilliams19 on 12/29/2021

    Absolute five star rating for Hendrick Honda! Our salesman (Chris Robinson) took the time to talk with my wife and I about all the features, functions, and benefits of a 2022 Honda Accord EX-L. He put us in a similar model to test drive and answered every question we had concerning this new vehicle. We quickly settled on a fair price and he secured top dollar for our trade in, a 2018 Honda Accord Sport model with 46,000 miles. The entire organization, from top management to the receptionist who greeted us at the door, is the best we have experienced in the Charlotte, NC area. We know where to go and who to ask for the next time we are looking for a new Honda! Thank you, Chris!
    • Thank you so much! We are so thankful for you and your business. If you ever need anything don't hesitate to give us a call! I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 01/04/2022

  • service

    5 out of 5 starsby service on 12/23/2021
    updated 12/29/2021

    very professional and easy to work with in a timely manner
    • Thank you so much! We are so thankful for you and your business. If you ever need anything don't hesitate to give us a call! I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 12/30/2021

  • New truck

    5 out of 5 starsby EddieMathews on 12/21/2021

    Excellent experience. Had what I wanted while other brands had only used vehicles.
    • Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 12/27/2021

  • Melissa was a star!

    5 out of 5 starsby Susie M on 12/21/2021

    Melissa was amazing!! Great customer service and very knowledgeable
    • Thank you so much! Melissa Evans is great and we are so lucky to have her on our team! If you ever need anything don't hesitate to give us a call! I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 12/27/2021

  • Service

    5 out of 5 starsby Nancy Hodges on 12/17/2021

    Very professional
    • Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 12/20/2021

  • Basic Oil Change +

    5 out of 5 starsby Old Nav on 12/17/2021

    - Scheduled - Found overdue air filter - W agreed to new wiper blades
    • Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 12/20/2021

  • Sue Skipper

    5 out of 5 starsby Sue Skipper on 12/14/2021

    It was a great experience. Personnel kept us informed about anything that needed to be fixed or replaced.
    • Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 12/17/2021

  • Reliable service

    5 out of 5 starsby LDhappy on 12/13/2021

    While my car was being serviced, the whole staff was concerned that I had all my needs addressed. From sales talking to me about cars to managers checking to see if I neefed anything. Very friendly and attentative.
    • Thank you for choosing us and for the 5 star rating!! We are so happy that we were able to help you out! Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 12/17/2021

  • Best Service

    5 out of 5 starsby David T on 12/13/2021

    It's always a pleasure to have my cars serviced at Hendrick Honda. Ready to serve, answers all my questions and speedy service. They are the best!
    • Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 12/17/2021

  • Honda CRV - Amazing car

    5 out of 5 starsby Sangamesh on 12/10/2021

    It was great experience in buying my new Honda CRV. Love to drive my new machine !!
    • Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 12/14/2021

  • Service provided

    5 out of 5 starsby HarryGreco on 12/10/2021

    Outstanding service representative, Jeffery Smith, provided a friendly welcome with excellent attention to my questions and services provided in a timely manner.
    • Thanks so much Harry! We appreciate this positive review about Jeffery! Please don't hesitate to give us a call if there is anything we can help you with! I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 12/16/2021

  • Service.

    5 out of 5 starsby Anonymous on 12/09/2021

    Reliable, professional, finished in a timely manner.
    • Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 12/14/2021

  • Excellent customer service

    5 out of 5 starsby Rena W. on 12/06/2021

    William L. was great! He was knowledgeable, professional and friendly.
    • Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 12/08/2021

  • Honda Odyssey Servicing

    5 out of 5 starsby Odysseydrive on 12/03/2021

    Top-notch service as always from Andrea and the team at Honda!
    • Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 12/08/2021

  • Top Notch

    5 out of 5 starsby Pam Morrison on 12/02/2021

    It was my first visit to this dealership, and it was exceptionally rewarding due to excellent customer care service by Troy Rivens my salesman, and Joseph Gamati my financial advisor. I was very well informed about my purchase, and very well pleased with my selection! You gentlemen exceed them all! Many thanks to the both of you!
    • Thank you so much! We are so thankful for you and your business. If you ever need anything don't hesitate to give us a call! I Melanie Colombo I Customer Relations I Hendrick Honda

      by Melanie Colombo on 12/08/2021

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About our dealership

Hendrick Honda, a Honda dealer in Charlotte, NC was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great cars, trucks, and SUVS.

Our Charlotte dealership is one of the premier Honda dealers in Charlotte and in the state of NC. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in Charlotte, NC. Please be sure to visit our virtual Parts and Service department online, or come in to visit us at 8901 South Boulevard .

Our primary concern is the satisfaction of our customers in the city of Charlotte, NC, and those surrounding suburbs near Concord, Monroe, Rock Hill, Huntersvillle, and Gastonia.

At Hendrick Honda, we believe in integrity and giving the customer a good value for their hard-earned money. Stop by and give us a chance to share our experience and inventory with you in a no-hassle, state of the art auto environment.

What sets us apart
Among our many partnerships includes Relay at the Lake, Fight the Flame, Run for the Ridge, CF Foundation, CROP Hunger Walk, Second Harvest Food Bank, Walk to End Alzheimer's, Nazareth Children's Home and Soar with Grace.
Hendrick Honda is proud to partner with many charitable organizations for fundraising events in the greater Charlotte area. We strongly believe in giving back to our community in order to build relationships that last a lifetime.
See our Annual Raffle page to learn more about our involvement with local youth athletic organizations: https://www.hendrickhonda.com/raffle.html
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
  • Collision Repair/Body Shop
Languages Spoken (2)
  • English
  • Spanish