Mark Ficken Ford Lincoln
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Customer Reviews of Mark Ficken Ford Lincoln
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Trank door asked to fix at the purchase does not lock
by ------- on 08/12/2023A plastic part on the trank door was broken so I asked to fix at the purchase. They fixed it but now the door does not lock. I have to drive with warning sign on, now I need to take to a Nissan dealer. Makes me angry.Easy to buy from
by KWKWICKS10 on 07/22/2023Traveled 4 hours to purchase a Toyota Tundra. Pre trip communication was accurate and timely. Purchase was made easy.Kwkwicks10, your comments keep us motivated and working hard for all our guests!
2021 Ford Explorer purchase
by Steven R on 06/12/2023I saw the vechile online and inquired. The dealer reached out. The process was rather smooth. The staff was professional and delivered the car to my houseSteven R, thank you for taking the time to leave us your response to our Staff's outstanding customer service!
Purchase of Audi Q7
by CCV2010 on 05/27/2023The vehicle I viewed online was ready and waiting for me to test drive.,The vehicle was as described. Clint Drews, the salesperson was knowledgeable, courteous and helpful. The purchase process was smooth and didn’t take all day. I drove… out in my new Audi Q7 a delighted customer.Ccv2010, thank you for leaving such a great review and high star rating.
Mark Ficken Dealer Experience
by Omar Qureshi on 05/13/2023I ordered a Bronco in 2022. Blake Carlson worked with me during the new model year transition and kept me up to date. Very good experience.Omar Qureshi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!
First time Mark Ficken customer
by Larry G on 04/25/2023Very good experience, transaction went very smooth and fast.Larry G, thank you for your kind words and congratulations on your new vehicle!
Mark Ficken Lincoln Nautilus
by Rumongold on 03/16/2023Very easy to deal with and no pressure to purchase,Rumongold, thank you for leaving such a great review and high star rating.
Great experience
by F150 Buyer on 03/09/2023Jordan did a great job and took good care of us.F150 Buyer, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.
T's Abe
by TC James on 02/10/2023Everyone was great to work with, they all understood I was trading in a very nice car for something that would be wheelchair accessible for my father. So, after searching online I found the perfect vehicle to suit my needs. The Lincoln… Aviator, and the dealership worked with me to get me the best deal they could!Tc James, thank you for taking the time to leave us your response to our Staff's outstanding customer service!
Bronco 2023
by Caulder on 01/29/2023Once my bronco was deliveredonce my bronco was delivered to the Ford dealer, they immediately notified me and I was in my new bronco in no time.Caulder, thank you for your kind words and congratulations on your new Bronco!
Great Experience with Mark Ficken Lincoln
by Abby Fennig on 01/17/2023We had an excellent experience with Mark Ficken Ford/Lincoln. Mark Snuggs was our salesman and he exceeded our expectations from start to finish. Highly Recommend!Abby Fennig, thank you for taking the time to leave us your response to our Staff's outstanding customer service!
Mark Ficken Lincoln
by GiGidrives on 06/21/2021Sales department easy to work with and very knowledgeable about models they have. Every question was answered and demonstrated when possible.****
by edmunds on 05/28/2021The sale person was great to work with in fact he pretty much made it easy for me the make purchase .The only thing i did not like is to get the shock of 8.24% finance charge at the end i was going to change my mind for a only $1,000.… rebate that is a crazy rate for someone with excellent credit,so i took it anyway an i will go to bank in refinanceFelix sabata
by Kds2243 on 03/29/2021The finding and original purchase was easy, but then it became difficult. The finance dept wouldn’t take a personal check from my husband because my name was not on it. They informed him they would take a cashiers check and when he brought… that they gave him the same story until he said fine, find my vehicle we traded in and we’ll bring the new one back then pall of a sudden they could except the cashiers check.FORD EDGE
by geber49 on 03/20/2021it was lengthy but worth it.Great!
by Nautilus on 02/02/2021Very friendly and knowledgeable staff, made for a pleasant experience!Great car buying experience
by KBgmail on 11/29/2020The staff of this dealership is committed to customer satisfaction. We dealt with two sales staff, one by phone (Tatum)and then another in person, (Mark) when we went to the dealership the following two days. Mark went out of his way to… find a vehicle that would meet our needs. We looked at a sedan, then the midsize SUV and finally the Corsair. We drove two of the vehicles and Mark carefully explained the options and pricing. Both Tatum and Mark made us feel totally comfortable with absolutely no sales pressure. We were treated fairly and honestly including all of our discussions with Michael the Financial Director.Owner
by joeTech on 10/26/2020My experience at Felex Sabates Lincoln was excellent. The sales process was a pleasant surprise, no pressure. I would highly recommend purchasing your new or used Lincoln from Felex Sabates. My wife and I love our new MKZVery satisfied with our purchase and the experience
by TransitOwner on 09/14/2020I had been looking at purchasing a Transit Connect for months. In one of my regular searches, I found a very good price for a Connect at Felix Sabates Ford in Charlotte. The advertised price was significantly less than other dealerships in… the area. Most of those other dealerships gave me an option to "Get the Internet Price," which I know would have been lower than what they advertised, but it would have had to come down a long way to meet FSF's advertised price. I drove 100 miles to see what they had. The salesman was very nice and helpful. No high pressure. They didn't move on what they were advertising, but I could not imagine anyone else coming down thousands to meet the FSF price. So I bought my vehicle there, and I had them deliver it to my home. There was one tiny problem, the car was a Transit Connec (no T), but they sent that in the mail in two days. All very simple. The salesman has also contacted me after a week to make sure we're happy with it. I'm completely satisfied with the price and buying experience.Efficient Dealer
by Dewhite1913 on 08/31/2020We purchased a new F350 super duty and it was one of the easiest vehicle purchases we have made. The salesman was helpful but not annoying, customer service friendly and helpful. It was a smooth and painless deal and we got the vehicle we… wanted.Great accommodation to COVID-19
by MR LANE on 04/20/2020we saw a great opportunity to get a new Lincoln Navigator and Mike drove it out to us, with mask and gloves on, for the test drive. We did all the paperwork with proper safety precautions on my front porch and we ended up never having to go… to the dealership at all. Everything was easy and taken care of.
About our dealership
-------, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not.
by WILLIAM VINSON on 08/15/2023